Lead Police Services Specialist - Redondo Beach, United States - City of Redondo Beach

City of Redondo Beach

Verified Company

Redondo Beach, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

DEFINITION:

Are you looking for an opportunity to contribute to the local community as a valuable member of the Redondo Beach Police Department? Come work for the City of Redondo Beach as a Lead Police Services Specialist in the Records Unit of the Police Department

Position Definition:

Under the direction of the Chief of Police, the position performs specialized and complex clerical and administrative tasks to document, process, maintain and control the records, case files, statistics and related information in the Police Department.

Performs work under general instructions, but within established policies and procedures to achieve results in support of the City's mission, goals, policies, and objectives.

EXAMPLES OF DUTIES, RESPONSIBILITIES AND EXPECTATIONS:
This position is accountable as a team member to perform operational and support duties and services including but not limited to:

Provides leadership, guidance, coaching and mentoring to Records personnel; trains, supervises and evaluates Records personnel; holds personnel accountable.
Conducts regular performance evaluations of personnel; gives frequent and specific feedback about personnel performance; holds coworkers accountable for doing their jobs and celebrates accomplishments and successes.
Prioritizes work and performs multiple tasks simultaneously with numerous interruptions; receives incoming customer telephone calls, determines their nature and urgency, coordinates an appropriate response or refers them to other persons in the Department and the City; works with customers at a service desk; proofreads and accurately inputs numerical and text data into databases; assists with training and directing office assistants and cadets. Performs tasks and assignments with accuracy, neatness and attention to detail.
Reviews police reports and other police documents to verify legal elements and validate accuracy and completeness; processes documents as the department's official records by indexing, copying, collating, filing, researching, typing, distributing, and purging information from crime, arrest, traffic, incident and intelligence reports; processes and/or completes court orders, legal forms, warrants, letters and other documents for police personnel, the public, and other departments, organizations and agencies.
Prepares daily arrest and citation packets for the court; coordinates and processes court documents and transmittals for criminal filings with the District Attorney's and City Prosecutor's Offices; prepares documents for department and civilian witnesses and victims; testifies in court regarding the safeguarding and chain of custody of police records, subpoenas and warrant requests filed with the court.
Maintains accurate, confidential and highly sensitive information from police records in Federal, State, County and local databases; extracts information from databases and provides reports to department personnel and the public; purges information in accordance with city and state guidelines.
Responds to inquiries and requests for information; scans and profiles documents into the document imaging system; reviews, routes and distributes reports to appropriate destinations; learns and strictly follows the laws, regulations, policies and procedures related to the processing, maintenance and release of police records; operates under critical deadlines.
Sends and receives teletype messages; accurately enters and receives in a timely manner information from the California Law Enforcement Telecommunications System (CLETS), NCIC, NLETS, Department of Justice photo systems and other law enforcement restricted information systems and strictly complies with the policies, procedures, guidelines and regulations of these systems and the Department.
Works irregular hours including days, evenings, nights and overtime including weekends and holidays; must be available for callback and automatic return to work with a reasonable response time during offduty hours for major emergencies, disasters, critical incidents and as otherwise required.
Performs matron duties for prisoners of the same gender and assists with the searches of prisoners in the jail; performs vehicle inspections and verifies citation corrections; duplicates and certifies copies of police reports, audio and video recordings, photographs and other items in response to Public Records Act requests, subpoenas or other requests.
Processes and registers statemandated drug, sex, and arson registrants; processes Livescan applicant fingerprinting requests and submits them electronically to the Department of Justice.
Prepares vehicle release documents; collects payments, fines and various fees; prepares and issues receipts; routinely balances cash register and prepares transmittal to Finance.
Operates computers, photocopiers, printers, scanners, telephones, FAX machines, cameras and other office equipment and performs minor maintenance and repa