Employee Services Specialist - Orange, United States - Orange Lutheran High School

Orange Lutheran High School

Verified Company

Orange, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

***The Employee Services Specialist position is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flexible spending plan, 401(k) plan and retirement plan). This position provides quality benefits plans, investigates new benefits programs, improves existing programs, as well as provides analytical and technical support in the delivery of the benefit programs. The Employee Services Specialist uses their knowledge and expertise of HR concepts, principles, and practices to provide employees with quality customer service pertaining to benefits and COBRA administration, leaves of absence, worker's compensation claims, and retirement planning. This Specialist is responsible for ensuring compliance with ACA and OSHA requirements. This HR team member supports organizational policies and procedures while supporting other team members positively.

Reports to:
Human Resources Director

Supervises:
None

ESSENTIAL DUTIES:

Manage the onboarding and orientation process for hourly employees with the completion of required paperwork
Maintain Human Resources records by updating new hires, transfers, terminations, and changes in job classifications in the Paycom system
Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 403(b), and wellness benefits
Serve as primary contact for plan vendors and thirdparty administrators
Coordinate transfer of data to external contacts for services, premiums, and plan administration
Evaluate employee benefits plans and vendors to identify those that present the best value in partnership with the benefits broker
Design, recommend, and implement new benefits programs
Assist with negotiations of vendors and administrators for best plans, options, and rates for employee benefits
Plan and execute employee appreciation and recognition events
Determine eligibility and counsel employees (and potential employees/applicants) on plan provisions
Ensure the accuracy of all benefits enrollments and changes in the HCMS, as well as ensure the accuracy of payroll deductions
Resolve employee concerns related to health and welfare plans functioning as liaison with various insurance carriers
Manage annual open enrollment period
Handles distribution of plan summary materials and required notices, including Summary Annual Reports (SAR)
Document and maintain administrative procedures for assigned benefit processes
Ensure timeliness and accuracy of required reporting and fees
Review monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims, and costs
Resolve administrative problems with the carrier representatives
Monitor ACA measurement periods for employees, keep supervisors updated on employees who are close to meeting eligibility requirements, and offer benefits when an employee reaches eligibility requirements
Complete yearend preparation and filing of Affordable Care Act documentation, insurance censuses, and other required reports to support federal Affordable Care Act (ACA) requirements
Run biweekly employee reports in the human resources management system, including ACA tracking, hours worked vs threshold, and employee status change reports
Responsible for processing all leave of absence requests including meeting with employees to review LOA options, keeping managers and payroll informed of employee status, tracking, and collecting benefit premiums
Effectively interpret FMLA and ADA implications as they relate to leaves of absence/ disabilities
Create and maintain LOA policies and procedures to ensure accurate and timely distribution of information/documentation
Notify Payroll Administrator of disability payments and changes in disability claims decisions
Initiate enrollment in Concordia Plan services for qualifying employees, submit notification of change in employee status as necessary, and respond to CSP inquiries
Monitor hours worked for parttime employees and notify supervisors of employees who are close to meeting eligibility requirements for enrollment in Concordia Plan Services disability and retirement plans
Familiarity with HIPAA compliance procedures and requirements
Prepare necessary paperwork for offboarding employees, including COBRA notices
Work with the HR Director to complete more complex requests regarding terminations
Review new hire packets to ensure all documents have been completed accurately
Assist employees and coordinate workers' compensation claims with thirdparty administrator
Prepare performance review setup in the system annually, monitor progress during the review period, and assist employees and supervisors with technical difficulties
Follow up on claims a