Loan Servicing Specialist - Los Angeles, United States - Open Bank

Open Bank

Verified Company

Los Angeles, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

The Loan Servicing Specialist is responsible for the loan daily reporting, loan payment & property tax monitoring, compliance documents and disbursing funds for residential loans.

Handle Loan Payment(s), Late Charge(s), NSF payment(s), Non-post/Rejected item(s) and GL monitoring/reconciliation(s) daily. Perform courtesy call loan payment follow-up prior to last day of grace period. Coordinate and update Credit Admin Dept. for the property tax payment status. Assist client issues and inquiries for servicing of loans.

QUALIFICATIONS:

Bachelor's degree in Business Administration or related field or equivalent work experience preferred.
Ability to retain a broad knowledge of tasks performed in the lending functions.
Ability to analyze and organize financial information and perform complex financial calculations.
General knowledge of lending regulations, lien laws, and loan documentation.
Present a professional image in dealing with customers, interdepartmental, and external representatives.

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
Ability to respond effectively to the most sensitive inquiries or customer complaints.
Good analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.