- Cultivates new and existing referral relationships
• Markets Shriners Children's directly to referring physicians, other healthcare providers, and physician offices via office visits, electronic media, professional meetings, continuing education or any other appropriate methods to effectuate new referral growth.
• Maintains existing referring relationships through exceptional customer service, communication and retention related activities.
• Actively participates in regional and state professional organizations, attends, displays, and coordinates exhibits at associated events to generate leads.
• Maintains complete and comprehensive CRM record on existing and potential referring provider activity to increase effectiveness of communication and to serve as a basis for strategy development and new business opportunities.
• Establishes and meets outreach activity production goals, as set forth by Market Director, and documents trends, successes, and problems to assess and analyze yield, driving process improvement. - Utilizes marketing and communication techniques
• Using Definitive Healthcare and Sg2, analyzes and identifies primary, secondary, and tertiary referral sources and geographic opportunities to prioritize efforts and target meaningful new relationships in an effort to increase referral levels.
• Evaluates and identifies payer mix and contracted payor matches among current and potential referring physicians and explores opportunities to support referral efforts.
• Analyzes demographic and clinic activity linked to referring providers through Definitive Healthcare and Salesforce intelligence, to create strategic referral goals and determine outcomes and effectiveness.
• Collaborates with regional leadership, Marketing & Communications, and appropriate Shriners Children's corporate staff to provide a consistent and effective marketing program through distribution of marketing collateral, alignment with marketing campaigns and communication of intelligence from the field.
• Acts as a communication bridge between referring provider and SHC providers to maximize customer satisfaction.
• Develops and presents feedback reports to regional leadership, facility leadership,
• In collaboration with Marketing and Communications, local facility leadership, and local board leadership, work with Shrine Centers to provide education and knowledge surrounding referral management best practices to achieve increased patient referrals.
• Collaborates with other physician referral liaisons across the system to align on a standard process for referral management, eliminate duplicative work, and share best practices. - Identifies areas in the referral loop for performance improvement and barriers to success
• Maintains accurate record of referring physician complaints/issues and works to ensure corrective action is taken and results reported to facility leadership and the impacted physician.
• Participates and confers with facility leadership and various departments (Intake, HIM, Medical Staff, etc.) on process improvement in support of increased physician satisfaction concerning the referral process from first contact through patient discharge. - Communicates appropriately with the persons served regardless of their gender, age, ethnicity, race, creed, nationality, or religious beliefs.
- Bachelor's Degree in Marketing or related field
- Current Drivers License
- Experience with CRM/PRM tools and interpretation of market data
- 2+ years of Healthcare sales or marketing or 1+ year sales or marketing combined with 5+ years clinical background
- 3+ years' successful experience in pharmaceutical/healthcare sales, marketing, or physician liaison experience with a proven track record of goal attainment in target markets with providers
- Experience in a hospital setting preferred
- Excellent interpersonal and written communication skills, ability to work independently, in a team environment, demonstrated time management, organization, problem solving and decision-making skills
- Strong relationship-building skills, persistence, flexibility, plus ability to efficiently and effectively manage multiple tasks and projects
-
Account Liaison
1 day ago
URS Medical Houston, United StatesPediatric Home Service is a leader in home health care, we are committed to **_taking care of the child_**_ _PHS has been committed to providing state-of-the-art home medical equipment, supplies, clinical respiratory care and enteral nutrition services since 1987. We are seeking ...
-
Breast Pump Depot Outreach Sales Representative
4 hours ago
URS Medical Houston, United StatesURS Medical, in collaboration with Pediatric Home Service, is a friendly and professional leader in home health industry with a singular passion for and commitment to **_taking care of the child_**. As a leader in home health care, we help kids achieve their best lives at home an ...
-
Clinical Liaison Lpn
3 days ago
HCA Houston Healthcare at Home Houston, United States**Introduction**: · Do you have the career opportunities as a Clinical Liaison LPN you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare at Home which is part of the nation's leading provider of healthcare services, HCA Health ...
-
Hospice Physician Liaison
3 days ago
Doctor's Choice Home Care & Hospice Texas Houston, United StatesSummary of Essential Functions for the Position:_ · **Committed to Caring **the Physician Liaison is responsible for successfully marketing to doctors' offices, hospitals, nursing facilities, ALF's (Assisted Living Facilities) and various communities and organizations to achieve ...
-
Clinical Infrastructure Planner
5 days ago
MD Anderson Cancer Center Houston, United States**MISSION STATEMENT** · The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research, and prevention, and through education for undergraduate and g ...
-
Clinical Rehab Liaison Prn
1 week ago
HCA Houston Healthcare Houston, United States**Introduction**: · Do you have the PRN career opportunities as a(an) Clinical Rehab Liaison PRN you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare which is part of the nation's leading provider of healthcare services, HCA ...
-
Hospice Community Liaison
1 week ago
Three Oaks Hospice Houston, United States**Job description** · Three Oaks Hospice is looking for self-motivated and compassionate Community Liaisons to join our team in **Houston Med Center ** area. We offer opportunities to take on new challenges and an employee centric culture promoting teamwork and superior hospice c ...
-
International Patient Assistant
1 day ago
MD Anderson Cancer Center Houston, United StatesMISSION STATEMENT · The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and gradua ...
-
Patient Care Coordinator
5 days ago
NeuMed Modern Urgent Care + IV Therapy Houston, United States**Position Title: Patient Care Coordinator** · ****Job Summary**: As a Patient Care Coordinator, you will be responsible for ensuring the seamless delivery of healthcare services to patients. You will serve as a liaison between patients, healthcare providers, and administrative s ...
-
Physician Liaison
1 week ago
Doctor's Choice Home Care & Hospice Houston, United States: · - Summary of Essential Functions for the Position:_ · **Committed to Caring **the Physician Liaison is responsible for successfully marketing to doctors' offices, hospitals, nursing facilities, ALF's (Assisted Living Facilities) and various communities and organizations to ac ...
-
Admissions Specialist
1 day ago
Positive Recovery Centers Houston, United States**Positive Recovery Centers (PRC)** is the world's first drug and alcohol treatment program that combines positive psychology with effective evidence-based approaches. The treatment plans we offer combine time-tested, tried, and true treatment approaches with innovative intervent ...
-
Admissions Specialist
1 day ago
Positive Recovery Centers Houston, United States**Positive Recovery Centers (PRC)** is the world's first drug and alcohol treatment program that combines positive psychology with effective evidence-based approaches. The treatment plans we offer combine time-tested, tried, and true treatment approaches with innovative intervent ...
-
Delivery Driver
1 week ago
TOFF of Houston LLC Houston, United States**Position**: Driver · **Reports to**: Shop Manager · **Position Description**:The driver is responsible for bringing and taking vehicles to and from various locations in the metroplex, following the rules of the road and company policies, to our spray centers. We will pay $20-30 ...
-
Jobs-plus Community Coach
1 day ago
The Houston Housing Authority Houston, United States**GENERAL SUMMARY** · Responsible for supporting a robust engagement strategy that supports the housing authority's efforts to transform the culture within a public housing development into a working community. Essential duties shall include peer-to-peer support and guidance to i ...
-
Enabling Services Manager
1 week ago
Galveston County Health District Texas City, United States**Coastal Health & Wellness is seeking an Enabling Services Manager** · **We can offer you**: · - Excellent Benefits; including an Amazing retirement package, Paid Time Off plans, Affordable Medical Insurance, FREE Life Insurance, FREE Long-Term Disability, FREE Parking and much ...
-
Research Investigator
1 day ago
MD Anderson Cancer Center Houston, United States Part time**This is a part-time, non-benefits eligible position working 18 hours/week.** · **KEY FUNCTIONS** · **Research Expertise and Specialization** · - Plans, designs and initiates research experiments and protocols in a (semi-)independent manner. · - Follows lab protocols and maintai ...
-
Director, Research Planning
1 week ago
MD Anderson Cancer Center Houston, United States**SUMMARY** · The primary purpose of the Director, Research Planning & Development is to implement and evaluate departmental research strategies, develop new research programs and related funding proposals, and direct administrative management of basic scientific, clinical, and t ...
-
Sales Administrative Coordinator
1 day ago
Corrpro Companies, Inc. Houston, United StatesCorrpro Companies is looking for a Sales Administrative Coordinator. The position is remote but you must be in the Central or Mountain time zones to support Sales staff in Central, Mountain and Pacific time zones. · Corrpro, a subsidiary of Aegion Corporation, is a corrosion engi ...
-
Managing Director
3 days ago
National Life Group, The Texas Agency Houston, United StatesJob Summary: · We are seeking a highly skilled and experienced Managing Director to join our agency. Successful life and annuity sales experience required. · Key Responsibilities: · Promotes and sells National Life Groups proprietary Life and Annuity products. · - The mindset of ...
-
College Admissions Associate
5 days ago
Interactive College of Technology Houston, United StatesInteractive College of Technology is currently seeking full-time **Admissions Associates** to enroll students at the North Houston Campus. In this role, you will be responsible for presenting potential students with the information needed to make well-informed enrollment decision ...
Physician Referral Liaison - Houston, United States - Shriners Children's
Description
Shriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.
Shriners Children's, the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center, has an opportunity for a Physician Referral Liaison.
The Liaison, Physician Referral Development effectively plans, analyzes, and implements outreach efforts in the market area. The Liaison, Physician Referral Development develops and maintains relationships within the physician community to enhance lines of communication and build the referral base for Shriners Children's, and provides leadership with referral assessments to support strategic initiatives and identify opportunities and threats posed by competitive forces in the market area. The Liaison will continuously exemplify the mission, vision, values and customer service philosophy of Shriners Children's in job performance and in service to other persons throughout the organization.
This position will require an estimate of 75% regional travel. This is a field-based position. Of the 75% travel, an estimated 10% overnight travel is required. This position will cover the following cities: Abilene, San Angelo, Lubbock, and Midland, TX.
This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.
Minimum:
Preferred:
