- A competitive compensation package for the right candidate
- Welcoming and supportive work environment
- The ability to learn and grow in your career (we promote from within)
- Health Insurance with generous employer contributions
- Dental coverage plan available
- 401K Plans available with no waiting period
- Paid holidays (waiting period applies)
- Paid vacation (waiting period applies)
- Paid sick days
- Oversee service orders and ensure that customers receive prompt, courteous, and effective service
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensure the daily inventory of technicians' time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems, warranties, services, and repairs
- Maintain Customer Success Index at or above company standards
- Assist in diagnosing vehicle problems; order parts and tools as necessary
- Oversee administration of warranty claims as well as training and supervising of service department
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with factory(s) and foster positive employee relations
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver's license
- Must be able to work Saturdays
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Service Advisor
1 week ago
Smithtown Toyota Smithtown, United StatesSmithtown Toyota is looking for a full-time, experienced Service Advisor to join their team. Competitive pay plan and benefits available. Please submit your resume for consideration. · **Benefits**- Welcoming and supportive work environment- · - The ability to learn and grow in y ...
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Customer Service Advisor
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SilverLinx Nissequogue, NY, United States FreelanceAre you looking for a new career opportunity and interested in our open position in Nissequogue, NY? · We are excited to receive your application as a **Customer Service Advisor (m/f/d)** in **Nuremberg** · Field of work: Office / Administration · Type of job offer: Temporary emp ...
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Service Advisor - Smithtown, United States - Smithtown Toyota
