Service Advisor - Milford, United States - Key Cars Auto Group

Key Cars Auto Group
Key Cars Auto Group
Verified Company
Milford, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Summary:


Benefits

  • Top Rated Medical/Dental Benefits
- $25,000 Free Life Insurance

  • 401(k) with company match after one year
  • Paid Vacation
  • Employee Pricing Program on New Hyundai's
  • Fun, energetic environment with lots of employee appreciation events
  • Employee referral program
  • Much more

Responsibilities

  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations
  • Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Increase profitability by maximizing sales & executing retail promotions
  • Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
  • Oversee and participate in quality control
  • Participate in the development and documentation of standard operating procedures as appropriate

Qualifications

  • High school diploma or equivalent
  • Valid commercial driver's license & clean driving record
  • Accredited training in service advisor skills, customer satisfaction, and quality control
  • Automotive service advisor experience
  • Ability to read, write and speak English fluently
  • Ability to concentrate and accomplish tasks despite interruptions
  • Multitasking skills
  • Proficient use of computers/business machines
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