- The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.
- Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
- Greets customers in a timely, friendly manner.
- Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Test-drive the vehicle or refer to the test technician as necessary.
- Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
- Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus.
- Maintains a dealership-prescribed standard for "hours per customer repair order written."
- Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
- Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
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Service Advisor
2 weeks ago
South Shore Nissan LLC Copiague, United StatesUNDER NEW OWNERSHIP South Shore Kia is a premier company for New and Quality Pre-Owned automobiles in Long Island. We pride ourselves in delivering a truly outstanding experience to our customers at all levels and across all departments. Our employees work hard to ensure our cust ...
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Service Advisor
3 weeks ago
South Shore Nissan Amityville, United StatesJob Description · Job DescriptionSOUTH SHORE NISSAN, SERVICE ADVISOR - Service Writer - Service Consultant - · Move Up In Your Career Today · Income Potential - Up to $100K · Full-Time Position - Experience Preferred but not necessary. · THE ALL NEW SOUTH SHORE NISSAN is seekin ...
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Service Advisor
2 weeks ago
Atlantic Chevrolet Cadillac Bay Shore, United StatesABOUT US · The Atlantic Auto Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry. Atlantic, also known as the New York Auto Giant, has 22 stores on Long Island as far westward as Valley Stream and eastward to Centereach. At ...
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Service Advisor
3 weeks ago
Smithtown Toyota Smithtown, United StatesSmithtown Toyota is looking for a full-time, experienced Service Advisor to join their team. Competitive pay plan and benefits available. Please submit your resume for consideration. · Benefits · A competitive compensation package for the right candidate · Welcoming and suppor ...
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Service Advisor
3 weeks ago
Audi Greenwich Greenwich, United StatesThe Service Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Service Advisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The Service Advisor is th ...
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Service Advisor
1 week ago
MarineMax Norwalk, United States Full timeJob Details · Description · OVERVIEW: The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers. Responsibilities include working with the customer (either internal or external) to get the information required to perform the wo ...
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Service Advisor
1 week ago
McGovern Automotive Group Plainview, United States· McGovern Automotive Group is a new and fast growing automotive retailer that is hiring a Service Advisor to join our Service Team. · SUMMARY: · Sells and schedules needed service work in the service department. · ESSENTIAL DUTIES:include the following. Other duties may be as ...
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Service Advisor
3 weeks ago
Smithtown Toyota Smithtown, United StatesJob Description · Job DescriptionSmithtown Toyota is looking for a full-time, experienced Service Advisor to join their team. Competitive pay plan and benefits available. Please submit your resume for consideration. BenefitsA competitive compensation package for the right candida ...
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Service Advisor
2 weeks ago
Smithtown Toyota Smithtown, United StatesSmithtown Toyota is looking for a full-time, experienced Service Advisor to join their team. Competitive pay plan and benefits available. Please submit your resume for consideration. · Benefits A competitive compensation package for the right candidate · Welcoming and supportive ...
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Service Advisor
5 hours ago
Lexus of Great Neck Great Neck, United StatesThe Service Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Service Advisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The Service Advisor is th ...
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Automotive Service Advisor
3 weeks ago
Cadillac Smithtown, United StatesLONG ISLAND'S LARGEST CADILLAC, BUICK & GMC DEALERKing O'Rourke Cadillac Buick GMC located on Route 347,Smithtown, NY is looking for an experienced Service Advisor. We have a very busy shopWe are offering TOP PAY for an experienced General Motors Service Advisor with Reynolds & R ...
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Service Advisor
9 hours ago
Penske Automotive Port Chester, United States**BMW Service Center, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences.** · **JOIN OUR TEAM** · At Penske Automotive Group (PAG), we strive to create a positive and inclusive workpla ...
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Service Advisor
2 days ago
Browns Jeep Chrysler Dodge Ram Fiat Alfa Romeo Patchogue, United StatesJob Description · Job DescriptionJob Summary: · The Service Advisor at Browns Jeep Chrysler Dodge Ram Fiat Alfa Romeo is a Full-time, individual contributor role that plays a vital role in the success of our dealership. This position is responsible for providing excellent custome ...
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Automotive Service Advisor
6 days ago
King O'Rourke Auto Group Smithtown, United StatesLONG ISLAND'S LARGEST CADILLAC, BUICK & GMC DEALER · King O'Rourke Cadillac Buick GMC located on Route 347,Smithtown, NY is looking for an experienced Service Advisor. · We have a very busy shop · We are offering TOP PAY for an experienced General Motors Service Advisor with Reyn ...
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Service Advisor
3 weeks ago
Volvo Cars Westport Westport, United StatesVolvo Cars of Westport has been in business for over 35 years serving the Westport community in Connecticut. We strive to offer long-term careers to our employees, and are always seeking qualified, enthusiastic individuals to join our established team. If this sounds like you, we ...
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Service Advisor
2 weeks ago
TransChicago Truck Group Elmhurst, United States*** 2nd Shift, Full Time Hours *** · TransChicago Truck Group is a leader in truck and truck related products and services. Our mission is to continually seek better ways of doing business. To differentiate ourselves from our competitors. All our activities are structured to rec ...
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Automotive Service Advisor
3 weeks ago
Audi New Rochelle New Rochelle, United StatesAs a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the d ...
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BMW Service Advisor
2 weeks ago
Century Sales & Management, LLC Westbury, United StatesThe Rallye Motor Company, Long Island's premier luxury automotive group, has an opportunity for an experienced Service Advisor with Rallye BMW The ideal candidate is looking for a long-term position with an outstanding team, who is able to influence the volume of the service busi ...
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Experienced Service Advisor
3 weeks ago
Mercedes-Benz of New Rochelle New Rochelle, United StatesMercedes-Benz of New Rochelle is in need of a Service Advisor. If you are an experienced service advisor working in a fast-paced dealership and are looking for a to make your move to a luxury dealership, this may be your opportunity. Our store offers the latest in service drive t ...
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Service Advisor
3 weeks ago
Rye Subaru Rye, United StatesJob Description · Job DescriptionAt Rye Subaru, we strive to conduct our business as a well-respected organization; with integrity, hard work, and the highest care for our people, customers, and business partners. Every employee at Rye Subaru is critical to our success. We promis ...
Service Advisor - West Islip, United States - Sonic Automotive
Description
Job DescriptionPurpose:
Duties and Responsibilities: