- Effectively utilize insurance and company systems, following established policies and guidelines to manage and respond to inquiries and issues.
- Serve as a liaison with the insurance carrier(s) to ensure timely underwriting of policies and maintain current knowledge of the insurance carriers' underwriting guidelines.
- Participate in training and testing programs as required.
- Provide customers with detailed information about policies and products.
- Process customer requests according to established department policies and procedures.
- Provide timely feedback to customers through outbound calling, email, mail, or fax.
- Train and educate the agency force in the technical information, products, and general questions applicable to the group health industry.
- Associate's degree in business or insurance required, or equivalent experience may be considered.
- Must possess a valid driver license with an acceptable driving record.
- Michigan Health Insurance License required, or obtained within 60 days of hire
- Two years of experience in health insurance field preferred Candidate MUST live in the state of Michigan
-
Support Specialist
1 week ago
BS&A Software Lansing, United StatesEnterprise Software Support Specialist · Company Overview : BS&A Software, a leading software organization with proven technology, is dedicated to providing cutting-edge solutions to local governments and utility districts throughout the country. Our cloud-based ERP software is a ...
-
IT Support Specialist
4 weeks ago
Creative Financial Staffing (CFS) Lansing, United StatesJob Description · Job DescriptionPosition: IT Support Specialist · Location: E. Lansing, MI area (Hybrid) · Job Type: Full-Time / Temporary or Temp-To-Hire · An outstanding SaaS company located near the East Lansing, MI area is looking to add a motivated IT Support Specialist to ...
-
Commercial Support Specialist
1 week ago
Western National Insurance Group Company Lansing, United StatesJob Type · Full-time · Description · Who we are: · Michigan Millers Mutual Insurance Company is a mutual insurance company, rated A (Excellent) by A.M. Best, with over 140 years of experience serving policyholders' property-and-casualty insurance needs across multiple regions ...
-
Benefits Support Specialist
6 days ago
Peckham Lansing, United States**Benefits Support Specialist** · **Benefits Support Specialist** · ***As a federal contractor, Peckham requires all employees to be fully vaccinated from the COVID-19 virus. Proof of vaccination is required on/before the start of employment. Upon request, Medical or Religious ...
-
Research Support Specialist
2 weeks ago
Centene Corporation Lansing, United StatesYou could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. ...
-
Product Support Specialist
4 days ago
Bulk Equipment Corp. Michigan City, United StatesJob Description · Job DescriptionThe Product Support Specialist / Buyer is responsible for negotiating and sourcing necessary parts and items for our customers. This position works closely with the assigned manager and customers' purchasing agents to ensure all purchase orders ar ...
-
Product Support Specialist
1 week ago
Bulk Equipment Corp. Michigan City, United StatesJob Description · Job DescriptionThe Product Support Specialist / Buyer is responsible for sourcing necessary parts and items for our customers. This position works closely with the assigned manager and customers' purchasing agents to ensure all purchase orders are filled out in ...
-
Senior IT Support Specialist
2 days ago
TEKsystems Lansing, United States:Looking for an Azure certified, Epic experienced resource to manage an Azure implementation with 1700 instances. 1 position for sure, might be 2. Responsibilities: · • Provide Level 1 and Level 2 support for Azure, Active Directory, VPN, VoIP, Printing, and EMR related issues f ...
-
Sr. IT Support Specialist
2 days ago
TEKsystems Lansing, United StatesTop Skills' Details · 1) Provide Level 1 and Level 2 support for Azure, Active Directory, VPN, VoIP, Printing, and EMR related issues for end-users. · 2) Troubleshoot and resolve complex technical issues related to Azure, Active Directory, VPN, and EMR systems, including login an ...
-
Bilingual Operations Support Specialist
4 days ago
Kellermeyer Lansing, United StatesKellermeyer Bergensons Services (KBS) has immediate full-time, permanent opening to join our Operations Team as an · Operations Support Specialist · in Lansing, MI. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this i ...
-
Claims Administrative Support Specialist
1 week ago
Progressive Insurance Lansing, United StatesJoin Forbes' 2024 Best Employer for Diversity · As a claims administrative support specialist, you'll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medica ...
-
Group Health Sales Support Specialist
3 weeks ago
Michigan Farm Bureau Lansing, MI, United StatesGroup Health Sales Support Specialist · Type: Regular Full-Time · # Administrative/Clerical · Farm Bureau Center · Group Health Customer Service Support Analyst Objective · To act as a customer service support professional effectively servicing group health insurance offered ...
-
Business Support Specialist
2 weeks ago
Volt Lansing, United StatesYou deserve the job you love Volt is immediately hiring for Business Support Specialist In Wilmington, Delaware. As a Business Support Specialist you will: You will join a successful team of Remote Technical Support Engineers and Scheduling Coordinators delivering day-to-day supp ...
-
Technical Support Specialist 2
4 weeks ago
MiHIN East Lansing, United States**Technical Support Specialist 2** · Remote - East Lansing, MI **Position Purpose** · The Michigan Health Information Network Shared Services (MiHIN) is looking for a Technical Support Specialist to join our Application Support department. The Technical Support Specialist is an ...
-
Account Support Specialist
3 weeks ago
ENTREGA SYSTEMS GROUP, INC. Lansing, United StatesAccount Support Specialist – Automotive Retail · Account Support Specialist – Automotive Retail · Entrega, founded in 2001 and headquartered in Troy, Michigan, is a global business-to-business Technology Services and Solutions Company. Our team of professionals use their experti ...
-
Customer Support Specialist I
2 weeks ago
Vertafore East Lansing, United StatesJob Description · Job Description36,400 + VIP Bonus · Looking to start your career in Technology? We have opportunities right here in mid-Michigan Vertafore is looking for talented people to join our team in Michigan. Our dynamic environment provides professional development, fa ...
-
IT Support Specialist II
1 week ago
MiHIN East Lansing, United States**IT Support Specialist II** · Remote - East Lansing, MI **Position Purpose** · The IT Support Specialist works as part of the Infrastructure team and is responsible for the support, administration, and implementation of the company's desktops, laptops, cloud servers, applicati ...
-
Virtual Patient Support Specialist
3 weeks ago
Syneos Health Inc Lansing, United States· You're a proactive problem-solver and have the ability to make customers feel like your friend. · In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patie ...
-
Virtual Patient Support Specialist
3 weeks ago
Syneos Health Careers Lansing, United States· You're a proactive problem-solver and have the ability to make customers feel like your friend. · In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, pati ...
-
Crimson Enterprises Lansing, United StatesAbout Berrang Holding Verwaltungsgesellschaft mbH: · We are a leading German family-owned company in the field of mechanical connection technology, such as screws, nuts, and a variety of related products according to standards and drawings. As a supplier to demanding industrial ...
Group Health Sales Support Specialist - Lansing, MI, United States - Michigan Farm Bureau
Description
Job Description Group Health Sales Support Specialist US-MI-Lansing Job ID:Type:
Regular Full-Time
# of Openings: 1
Category:
Administrative/Clerical
Farm Bureau Center Overview Group Health Customer Service Support Analyst Objective
To act as a customer service support professional effectively servicing group health insurance offered by Farm Bureau Health Services, a division of Community Service Acceptance Company (CSAC) (aka FB Partners Group), including but not limited to, group health insurance and ancillary products offered by multiple carriers.
To assist Farm Bureau Insurance agents and staff with quoting and servicing clients with employer health plans and ancillary products, and to assist with enrollment of employees into a plan.
To maintain a working knowledge of health policies and products.Responsibilities Group Health Customer Service Support Analyst Responsibilities * Perform a wide variety of customer service functions to assist sales staff and agents in quoting, implementing, servicing, and retaining group health insurance and ancillary products.
Preferred:
Note:
Farm Bureau Insurance offers a full benefit package including medical, dental, vision, and 401K . PM19
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Compensation details:
Yearly Salary PI56c744d2fb