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Provider Relations Specialist, IPA Network Operations - Los Angeles, United States - AltaMed Health Services
Description
Work Boldly. Live Brilliantly.At AltaMed, we don't just serve our communities, we are part of them.
We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone.
And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels us to keep moving forward.Job OverviewThe Provider Relations Specialist
Working closely with internal teams, the Provider Relations Specialist will address provider requests in a timely manner and proactively identify issues and recommend solutions, while specifically focusing on key performance indicators for improvement opportunities as well as membership growth and retention strategies.
This role requires a knowledge of managed care operations and provider reimbursement structures as well as customer service excellence and relationship building.
Minimum Requirements:
1. Bachelor's degree in Business Administration or Health Care Administration required or equivalent years of experience. 2.
Minimum of 3 years of experience working in a managed care health care environment, health plan, medical group, or provider office required.3.
Experience in provider relations and customer service.4.Knowledge of:
HEDIS, CAHPS, HOS, Hierarchical Condition Category (HCC), Risk Adjustment Factor (RAF) score, CPT and ICD coding systems.
Benefits & Career DevelopmentMedical, Dental and Vision insurance403(b) Retirement savings plans with employer matching contributionsFlexible Spending AccountsCommuter Flexible SpendingCareer Advancement & Development opportunitiesPaid Time Off & HolidaysPaid CME Days Malpractice insurance and tail coverageTuition Reimbursement ProgramCorporate Employee DiscountsEmployee Referral Bonus ProgramPet Care Insurance