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Data Center Operations Engineer
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Network Operations Center Engineer II
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Network Operations Center Engineer II
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Principal Contact Center Engineer
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Titan Innovations Los Angeles, United States'Apprenticeship as an Electronics Technician for Automation Technology (m/f/d) in Los Angeles starting in 2025 · Are you looking to start your apprenticeship at a traditional and internationally active company and are interested in learning about the world of mechanical and plant ...
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Data Center Engineer
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Network Operations Center Engineer II - Los Angeles, United States - LA Networks
Description
Job DescriptionJob Description
Network Operations Center Engineer II
LA Networks is a Los Angeles based Cisco Gold Partner seeking additional NOC Engineers.
You will enjoy working with our clients and our engineering team, helping to ensure that LA Networks delivers outstanding client service on every engagement.
You'll be part of a team that genuinely cares about its customers and partners, its community, as well as each other.
You can bring your knowledge of Cisco technologies and take it to the next level while delivering a positive impact on the community.
About the JobThe position of NOC Engineer II requires an engineering-focused technical professional who will provide technical support and guidance to customers.
The ideal candidate is technical with some hands-on experience, customer focused, proactive, with the drive and determination to learn about emerging network and security technologies.
This position is suited to an entry-level engineer looking to expand their knowledge and grow their career.Benefits
Work with the latest technologies and prominent brand-name clients
Strong team environment with an engineering-centric culture
Opportunity to grow through extensive training opportunities
Competitive compensation, vacation, and benefits package including:
Health
Dental
Vision
401(k)
Profit-sharing
Responsibilities
Provides Level 1 and 2 support for network alerts and related problems
Troubleshoots network issues and monitors managed client networks
Performs proactive maintenance of network hardware and software
Installs and configures Cisco network devices: routers, switches, firewalls
Generates monthly usage and ticket reports for managed client needs
Responds to customer support tickets over the phone and via e-mail in a timely manner
Coordinates with vendors and service providers regarding network support issues
Escalates advanced issues to Cisco TAC and Senior Engineers
Skills and Qualifications
High School Diploma or equivalency, Bachelor's Degree is preferred
An active CCNA certification is required
Working knowledge of TCP/IP, routing and switching protocols and operations
Proficiency with Cisco IOS architecture and recommended practices
Ability to use essential network troubleshooting tools
Ability to prioritize tasks based on the level of urgency
Passion to learn and grow professionally
Excellent interpersonal and customer relationship skills
Ability to multitask
Strong oral and written English communication skills
Preferred Experience
2+ years of hands-on experience working with Cisco networking equipment, including troubleshooting of network-related issues.
Physical Demands
Light physical effort (lift/carry up to 20 lbs.)
Occasional standing/walking
Occasional reaching, stooping, bending, kneeling, and crouching
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