- Manage day-to-day client-agency communication by maintaining regular contact, responding promptly to client emails, inquiries, and requests for information
- Partner with Strategy and account service team to inform project or strategic briefs based on an understanding of business/marketing objectives and project deliverables.
- Has a thorough understanding of the client/agency contract, scope of work by project, and overall communications to lead projects accordingly
- Manage fully-integrated marketing campaigns from start through completion
- Update status report throughout the duration of a project to keep clients and internal team members updated
- Develop and maintain strong relationships with clients across all brands
- Plans and executes internal and client meetings (i.e. creative kickoffs, new project kickoffs, weekly client meetings, client presentations), etc.
- Build relationships with key internal contributors across disciplines
- Establish a reputation as a "go-to" resource on the account
- Demonstrate initiative and the ability to anticipate problems and opportunities; formulate and recommend plans to resolve any concerns to Account Director
- Understand project financial processes including job opening, estimate creation, invoicing
- Provide input for scoping specific projects
- Track client budget and report invoicing and budget updates to client as appropriate
- Secure client approval of agency estimates
- Recognize and elevate scope changes
- Actively participate in positive agency culture. Set tone for collaborative and respectful intra-agency working relationships
- Function as a key part of a multi-disciplinary team, ensuring that all agency team members have the client information and time necessary to develop great work
- Seek opportunities to present internally/to clients and gain confidence in external presentations
- Model agency core values
- Detailed, specific experience with integrated campaign development and execution
- Experience working as a team, or independently, in a fast-paced environment and managing competing demands for time
- Excellent oral and written communication skills
- Must be organized, able to solve problems, and can manage time wisely
- Ability to absorb a lot of information from a variety of sources
- Ability to quickly get up to speed on the platforms, technologies and tools we use to run accounts on a daily basis
- A great listener that hears the needs of both clients and internal teams
- A propensity for detail no matter the size, complexity or length of project - including keeping track of steps in timelines, intricacies of client branding and prerequisites, and execution guidelines and best practices
- Understands agency process, knows how the agency works, and how jobs flow through the agency
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Senior Account Executive - Memphis, United States - Archer Malmo
Description
Job Description
Job DescriptionThe Role
Archer is hiring a Sr. Account Executive to join an incredible team of professionals who nurture one of the agency's longest-standing client relationships. We seek someone who is a team-player and who comes to every interaction prepared, ready to lead and drive work forward. You have great energy and add momentum to any project through your positive and patient attitude. You are growth-minded: always interested in learning something new and pushing your personal skills and knowledge forward.
Forever independent, Archer is an employee-owned, mid-size agency that offers an active involvement in your career development, as well as the option for dedicated time to participate in our DE&I efforts and ERGs (employee resource groups).
We are open to remote workers to fill this position.
Areas of Responsibility
Account Leadership
Financial Leadership
Agency Leadership
Qualifications
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