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    Guest Experience Manager - Philadelphia, United States - CAVA

    CAVA
    CAVA Philadelphia, United States

    4 days ago

    Default job background
    Full time
    Description

    Guest Experience Manager
    Are you ready to lead and coach a team in a positive and transparent environment at CAVA? We believe in celebrating growth and fostering a culture built on core values such as Positivity, Transparency, Humility, Fanaticism, and Thoughtfulness.

    • Positivity – Each of us has the power to brighten someone's day.
    • Transparency – Open dialogue guides our decision-making process.
    • Humility – Continuous improvement is key.
    • Fanaticism – We strive to turn every guest into a fan.
    • Thoughtfulness – Going above and beyond for guests, teams, and communities.

    The Role:
    The ideal Guest Experience Manager is hardworking and passionate, collaborating closely with the General Manager to ensure smooth daily operations. Responsibilities include leading and developing team members, maintaining standards, and creating a positive environment for guests and the team.

    What You'll Do:

    • Lead and develop Team Members and Special Ops Trainers
    • Ensure a seamless guest experience
    • Develop Culinary Leads and uphold food safety & quality
    • Manage food and beverage operations, including inventory and ordering
    • Perform various duties, including handling deliveries
    • Cross-train across the restaurant for continuous growth
    • Assist with additional assigned tasks

    Physical Requirements:

    • Handle equipment and work comfortably near open flames
    • Be adaptable to work in various conditions
    • Engage in open communication and maintain constant alertness
    • May need to work in tight spaces or outdoor weather conditions

    Benefits at CAVA?
    Join our team and enjoy competitive pay, health benefits, 401k enrollment, paid leave, and free CAVA meals for every shift worked. Be part of our expanding brand!

    • Join a rapidly growing brand and enjoy numerous benefits

    As an equal opportunity employer, CAVA welcomes applicants from diverse backgrounds without discrimination based on various factors. If you're passionate about customer service and team leadership, this opportunity is for you!

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