- Success. Our winning team pursues excellence while learning and evolving.
- Career growth. We develop industry leading talent because Ross grows when our people grow.
- Teamwork. We work together to solve the hard problems and find the right solution.
- Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
- Communicates any variances to Company standards to the Store Manager.
- Ensures proper scheduling of Associates to meet business objectives.
- Ensures compliance with all State, Local, and Federal regulations.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
- Assists in recruiting, hiring, training, and developing non-exempt Associates.
- Ensures compliance of Ross personnel policies and procedures.
- Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
- Assists in the management of and continuous monitoring of actual expenditures to be within budget.
- Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Ensures all Associates understand and can execute emergency operating procedures.
- Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
- Assists in the facilitation of monthly safety meetings.
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
- Represents and supports the Company brand at all times.
- Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
- Manages Store to ensure a clean, neat, easy to shop environment.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
- Assists with training Associates on Loss Prevention awareness and Store shortage goals.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
- Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
- Monitors mark-out-of-stock policy to ensure proper administration.
- Ensures Public View Monitor (PVM) system is maintained properly.
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
- Two or more years of Store or Assistant Store Manager experience in a retail environment.
- Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
- Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
- Ability to set priorities and exercise independent judgment.
- Maintain high quality of Customer service.
- Fluency in English.
- Ability to work evenings and weekends.
- Ability to perform basic mathematical calculations commonly used in retail environments.
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Excellent physical mobility
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Certain assignments may require other qualifications and skills.
- Direct supervision of all non-exempt Associates.
-
Assistant Manager
2 weeks ago
Dunkin Madison, United StatesWe are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin/Baskin operational standards and deliver a great guest experience. · **Assistant Manage**r **Responsibilities**: · Work in a Team Environm ...
-
Assistant Manager
3 weeks ago
Cascade Innovations Madison, United StatesThe Max Mara Fashion Group is recognized worldwide as a pioneer of modern pret-a-porter fashion. The company was founded in 1951 with the goal of offering "haute de gamme" feminine clothing made with excellent industrial processes. Passion, commitment, and tradition have created ...
-
Assistant Project Manager
3 weeks ago
Daniels Construction Madison, United StatesLocation · **Madison, WI**: · Type · Full-Time · Division · Project Management · Daniels Construction is a family · - and employee · - owned company that continues to believe in the importance of honesty, integrity, quality, and reliability. · **How will you contribute**: · The A ...
-
Assistant Project Manager
3 weeks ago
EPC Services Company Madison, United StatesEPC Services Company, a leading power/utility engineering consultant and construction firm, has an immediate opening for a full-time assistant project manager in our Madison, WI office. · Duties include document handling and filing, assembly of construction documents, preparation ...
-
Assistant Store Manager
1 week ago
Eddie Bauer Madison, United StatesOverview: · As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You cre ...
-
Assistant General Manager
2 weeks ago
Cafe Zupas Madison, United States**Assistant General Manager - No Sundays and Quarterly Bonus Plan** · - Amazing work-life balance - same two days off every week & 15 paid days off/holidays off · - No Sundays, Early Mornings, or Late Nights · - Quarterly Bonus Plan & 401K · - Defined Career Path - with 6 Raises ...
-
Assistant Property Manager
3 weeks ago
LZ Management Madison, United States**Assistant Property Manager** · **Description** · LZ Management is a local leader in the management, leasing, and development of residential real estate. LZ Management has over a half a million square feet currently under operation and management in the Madison area. · LZ is loo ...
-
Assistant Property Manager
2 weeks ago
Meridian Group, Inc. Madison, United StatesMeridian Group Inc., a property management company specializing in affordable housing, has a full time Assistant Property Manager opening at Wexford Ridge/Llori Terrace/Terrace West in Madison, WI. These properties are located on the West side of Madison and offer 286 units of se ...
-
Assistant General Manager-203210
2 weeks ago
Extended Stay America Madison, United States**Position Purpose and Summary**: · The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and continual improvement in guest satisfaction (GREAT, FRESH, ...
-
Assistant General Manager
7 hours ago
Catering a Fresco Madison, United StatesCatering a Fresco is the exclusive caterer and concessions provider for Overture Center for the Arts. We take pride in delivering events as inspiring as our magnificent venue. From weddings and intimate multi-course dinner parties, to galas, fundraisers, and large-scale corporate ...
-
Medical Management Assistant
1 week ago
Quartz Madison, United StatesOverview: · Quartz is seeking detail oriented, well organized individual to support our Utilization Management team as a Medical Management Assistant. This role will work with in the NCQA requirements for completion and turn-around times for requests and cases and assists with ad ...
-
Assistant Store Manager
5 days ago
Goodwill Industries of South Central Wisconsin, Inc. Madison, United States: · **General Summary**: · Assists in the management of daily store operations to meet established revenue and margin objectives. Contributing to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive ...
-
Thrift Assistant Manager
1 day ago
Agrace Madison, United States**Agrace is a nonprofit, community health care organization that is nationally recognized as a leader in the hospice industry. Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving.** · **Agrace has a strong ...
-
Market Manager Assistant
2 days ago
Nexus Dynamics Madison, United StatesLocation: 10783 Berlin / Schöneberg, Potsdamer Str. 128 | Contract type: Full-time, permanent | Job ID: 840880 · What you'll be doing with us: · Do you want to take on responsibility as a leader and contribute to a culture of appreciation? Then support the store management in our ...
-
Market Manager Assistant
2 days ago
Aurora Technologies Madison, United StatesLocation: 28309 Bremen, Hannoversche Str. 138 | Contract type: Full-time, permanent | Job ID: 843359 · What you'll be doing with us: · As a leader, you want to take on responsibility and contribute to a culture of respectful leadership? Then support the market management at our R ...
-
Part Time Assistant Manager
2 weeks ago
Maurices Madison, United States Part timeReports to Position: Store Leader Supervises · Position(s): · Stylists, Sales Support · Type of position: · Full-time · Part-time · Regular · Intern/ Temporary · Compensation Use Only: · Pay Grade ____ · FLSA Status Exempt Nonexempt · Benefit Level ______ Manager Level __________ ...
-
Assistant Food Manager
1 week ago
Kwik Trip Madison, United States**Location**: Kwik Trip 952 · **Minimum Starting Pay**: $18.00 · **Shift**: Variable · **Assistant Food Service Leader** · Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Assistant Food Service Leaders are respons ...
-
Landscaping & Construction Assistant Manager
1 week ago
Simonfay Landscape Services Madison, United StatesSimonfay Landscaping is a full service Landscaping and Construction company servicing the Chatham, Madison, Summit, and Short Hills area. We offer routine property maintenance, planting installation & design, and outdoor construction services. We are seeking a motivated individua ...
-
MOKA Coffee Madison, United StatesMOKA is hiring a leader who is passionate about crafting amazing coffee and creating connections with every customer. · Qualified applicants have management experience in the food and beverage service, or coffee industry. Our Assistant managers work opposite the manager to ensure ...
-
Velocity Ventures North Madison, United StatesNorth Madison is looking for a FACILITY MANAGEMENT SUPPORT SPECIALIST (M/F/D) to join our team in Mannheim, the largest city in the Rhine-Neckar metropolitan region. Our city is known for its sustainability, family-friendliness, diversity, and reliability, and we are looking for ...
Assistant Manager - Madison, United States - Ross Dress for Less
Description
Assistant Manager Ross West MadisonOur values start with our people, join a team that values you
We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide. With 2022 revenues of $18.7 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
Come see what's in store:
GENERAL PURPOSE:
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates, and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
Organizational Development:
Expense Control:
Maintaining a Safe & Secure Environment:
Customer Service:
Personal and Store Brand:
Merchandise Processing and In-Store Marketing
Loss Prevention:
COMPETENCIES:
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
PHYSICAL REQUIREMENTS/ADA:
SUPERVISORY RESPONSIBILITIES:
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
