Rooms Division Manager - Williamsburg, United States - Kingsmill Resort

Kingsmill Resort Williamsburg, United States

1 week ago

Description

Overview:

This position provides overall leadership for Rooms Division to include: Reservations, Telephone Operators, Front Desk, Guest Services, Transportation, Housekeeping and Laundry as well as assists the Kingsmill Executive Leadership Team with strategic planning, resort leadership and community involvement by developing and implementing business plans to achieve targets, while controlling expense and labor budgets.

Reports to the VP of Rooms and Food and Beverage Operations.

Responsibilities:

Develops and manages the annual operating budget for rooms division to include monthly forecasting and variance reporting.
Monitors Rooms' budget of over $15 million in revenue generated from over 80,000 room nights occupied annually
Ensures Rooms' division labor budget of over $2 million annually stays within approved limits
Interviews, hires, trains, coaches and reviews direct reports including Front Desk Manager, Night Manager, Executive Housekeeper and Reservations Manager
Monitors the Reservations department which handles over 100,000 calls annually for rooms, dining, spa and golf reservations
Ensures that resort guest feedback is accurately tracked, monitored and evaluated to ensure high scores in Unifocus
Maximizes the revenue potential of the approximately 408 guest rooms and suites and coordinating with the VP of Rooms and Food and Beverage Operations the pricing strategies for the transient/social markets
Works with the Rental Properties Coordinator with the billing, communications and property management for the approximately 170 owners that participate in our rental program
Creates and maintains guest service programs that exceed service standards targets of Preferred standards and 4 star ratings in guest satisfaction
Resolves issues with other departments inside area of responsibility
Performs other duties as assigned.

Qualifications:

Proficiency in hospitality revenue management software applications (i.e. EzRooms) as well as internet based booking engines (i.e. Travel Click and/or NetRez)

Proficiency in the resort property management and reservation systems

Ability to make decisions and work without supervision
Possesses strong leadership and communication skills
Possess excellent verbal and written communication skills
Must have professional presentation as an ambassador of the company serving as a property leader.
Possesses knowledge of occupational hazards, safety precautions and safety regulations related to housekeeping and transportation activities and other work related precautions
Must have the ability to enforce operating policies and procedures in an effective and courteous manner.
Working knowledge of Springer Mills, SMS- or similar applications
Multi-year experience in managing operations at a 4 star property

Minimum of 10 years' experience in the hospitality industry with a track record of increasing responsibilities
Minimum of 5 years' experience in a director or higher level (i.e. Resident Manager or Director of Operations)

High School diploma, required with 4 year degree with major in Hospitality Management or Business Management, preferred
Experience in managing a campus style resort a plus
Ability to work days, nights, weekends, holidays

Rooms Division Manager

4 days ago

Kingsmill Resort Williamsburg, United States

Overview: This position provides overall leadership for Rooms Division to include: Front Desk, Guest Services, Transportation, Housekeeping and Laundry as well as assists the Kingsmill Executive Leadership Team with strategic planning, resort leadership and community involvement ...
Rooms Division Manager

1 day ago

Kingsmill Resort Williamsburg, United States Full time

Overview :This position provides overall leadership for Rooms Division to include: Reservations, Telephone Operators, Front Desk, Guest Services, Transportation, Housekeeping and Laundry as well as assists the Kingsmill Executive Leadership Team with strategic planning, resort le ...
Human Resources Specialist

1 day ago

Williamsburg James City School District Williamsburg, United States

**FLSA Status**: Non-exempt · **Grade**: 12 (Educational Support) · **Revision Date**: July 2, 2018 · **Location**: Central Office · **Job Summary**: · This position provides staff support to assigned, specified areas for recruitment of qualified personnel, including tutors, subs ...
Operations Coordinator

3 hours ago

Sentara Healthcare Williamsburg, United States

**Sentara is hiring an Operations Coordinator (Radiology) in Williamsburg, Virginia** · **This is a Full-Time Day shift opportunity with GREAT BENEFITS** · **Qualifications**: · High School Diploma or equivalent · At least 2 years of clerical experience · **Benefits**: Sentara of ...
Electrician (male/female/diverse)

1 week ago

Spectrum Dynamics Williamsburg, United States

Electrician (m/f/d) Lutherstadt Wittenberg permanent full-time At Trane Technologies, we question everything that is possible. Our brands - including Trane, Thermo King, and AL-KO - enable cooling and comfort in buildings and homes, transportation and protection of food and peris ...
Attorney-adviser (General)

1 week ago

U.S. Army Training and Doctrine Command Fort Eustis, United States

**Duties**: · - Principal trial attorney for the Center for Military History (CMH) and the secondary attorney for all matters relating to civilian personnel, labor relations, equal employment opportunity, and arbitration cases arising within CMH and TRADOC. · - Incumbent determin ...
Task Force Director of Rooms

1 week ago

Newport Harbor Island Resort Newport, United States

Property Description: · Overview: · Are you a dynamic and results-driven hospitality professional with a passion for delivering exceptional guest experiences? Look no further Join us as the Director of Rooms and lead our talented team in creating a welcoming and comfortable envir ...
Testing Services Coordinator

2 days ago

Hampton City Schools Hampton, United States

JobID: 1922 · **Position Type**: · Other Nonlicensed Staff/Testing Services Coordinator**Date Posted**: · 4/19/2024**Location**: · Research, Planning and Evaluation**Closing Date**: · Open Until Filled**POSITION INFORMATION**: · - Location: · - Research, Planning & Evaluation Dep ...
Physics Division Administrative Support

4 days ago

Jefferson Lab Newport News, United States

**Job ID**: · 13382 · **Location**: · Newport News, VA · **Category**: · Clerical/Admin · **Division**: · Physics · **Position Type**: · Regular · **Education**: · High School Diploma · **Experience Required**: · 5+ years · **Relocation Provided**: · No · Position Description · C ...
Staff Resource Support

3 days ago

R&K Enterprise Solutions Hampton, United States

Staff Resource Support · R&K Enterprise Solutions, Inc. (R&K) is a certified Service-Disabled Veteran Owned Small Business (SDVOSB) with core capabilities in Mission Support, Engineering, Cybersecurity, Exercise/Training, and Defense Healthcare in support of our Defense, Intellig ...
Human Resources Generalist

1 day ago

Liebherr USA Co. Newport News, United States

The Human Resources Generalist is responsible for assisting the Human Resources Manager (HRM) in supporting the HR program, policies, and initiatives for the U.S. Liebherr companies and operating divisions. · **Responsibilities**: · **Policies & Procedures**: · - Works closely wi ...
Enterprise Management Training Support

2 weeks ago

The Intellekt Group Hampton, United States

Job Title: Enterprise Management Training Support · Reports to: Site Lead · Department/Unit: ACC A2 Approved by: Program Manager · Location: Langley AFB, VA FLSA: Full-Time Exempt · Created/updated: 04/25/2024 · Job ID: 18 · **Job Summary**: · **Essential Functions**: · - Organiz ...
Land Acquisition Manager

1 week ago

Eastwood Homes Newport News, United States

**Building Locally, Leading Nationally** · - Top 50 Homebuilder Nationwide, #6 Best Place to Work, Top 10 Privately-Held Businesses in NC, Builder of the Year Award Recipient_ · **Why Eastwood Homes?** · Founded in 1977, Eastwood Homes is a privately-held residential homebuilder ...
Sales management for our business unit lead-acid traction batteries

1 week ago

Stellar Innovations Yorktown, United States

You move confidently with foresight on the sales floor. In addition, you take full responsibility for your area, bring system and structure to processes such as procedures, and approach topics strategically. In leadership, you have a sense for people, are approachable, and at the ...
Storekeeper Ii

2 weeks ago

Newport News Public Schools Newport News, United States

**Storekeeper II** · **Job Summary** · Position is responsible for compiling and maintaining inventory records and assisting with purchasing records for the division under the direction of the Supply Supervisor. Position maintains a computerized database, assists with coordinatin ...
Air Combat Training Systems

3 days ago

R&K Enterprise Solutions Hampton, United States

Air Combat Tracking Systems (ACTS) Support · R&K Enterprise Solutions, Inc. (R&K) is a certified Service-Disabled Veteran Owned Small Business (SDVOSB) with core capabilities in Mission Support, Engineering, Cybersecurity, Exercise/Training, and Defense Healthcare in support of o ...
Maritime Instructor. Mid-level

1 day ago

LB&B Associates Inc. Newport, United States

LB&B Associates Inc. performs Contractor Instructional Services for US Navy Navigational Seamanship Ship-Handling Training (NSST) to the US Navy at SWOS Newport, RI. · LB&B Associates is searching for full time Instructors in support of the Mariner Skills Training Center being es ...
Media Center Analyst

1 week ago

INDUS Technology, Inc. Newport, United States

The Team and the Role · ND is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data Analytics. At IND, we believe in the value of the IND team. T ...
Talent Development Manager

5 days ago

Virginia Peninsula Community College Hampton, United States

Posting Summary · **Working Title** · - Talent Development Manager**Role Title** · - Human Resource Analyst II**Role Code** · SW**FLSA** · - Exempt**Pay Band** · - 05**Position Number** · **Agency** · - Virginia Peninsula Community College**Division** · - Virginia Peninsula Commu ...
Community Engagement Manager

3 hours ago

City of Hampton, VA Hampton, United States

**Function**: · Are you a professional looking for a career where you will have a direct impact on the growth of a community? Do you have an interest in local government? Do you value integrity, trust, respect, accountability, creativity, collaboration? · If you answered "yes" th ...