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    Internet Sales Manager - Omaha, United States - Village Pointe Toyota

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    Description

    Job Description

    Job Description

    Responsibilities

    • Understand and implement dealership sales process
    • Monitor and respond to all Internet leads in a timely manner following dealership process
    • Generate appointments by means of proactive outbound prospecting, in an effort to qualify and market to potential customers
    • Be available to respond to email, text, and phone inquiries in a professional, well-spoken manner
    • Check email and CRM text frequently and respond to inquiries immediately
    • Assist customers in appropriate vehicle selection – be the product expert & sounding board
    • Provide vehicle information and direct customers to product information resources, including those available on the internet
    • Quote pricing and inventory availability
    • Maintain Customer Service Index (CSI), Gross Average and monthly units to dealership standards

    Qualifications

    • Previous automotive dealership experience
    • Superior communication skills, both oral and written
    • Outstanding organizational skills
    • Ability to stay strong and calm in a stressful environment; must thrive under pressure
    • Ability to work a structured schedule to maintain coverage for online inquiries


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