About Kurt Janousek:
Process Improvement Project Management Contract Negotiation
Training & Mentoring Customer Relations Vendor Relations
Territory Management Business-to-Business Sales Strategic Marketing
Experience
Management
Mentor, coach, and train area supervisors/management in Lean Six Sigma tools such as data collection and analysis, process mapping, process redesign, and implementation. Informally mentor all agency employees on Lean Six Sigma ideas.
Facilitate process improvement activities within the agency, prioritizing multiple projects. Determine most effective tools to use for each project and tracks progress to ensure timelines are met.
Performs data collection and analysis to calculate return on investment and to evaluate the effectiveness of implemented changes. Recommends process revisions or management tools to ensure continuity of process improvements
Directed sales of inline/promotional general merchandise and specialty foods to local grocery/specialty stores.
Developed strategic plan build customer base and develop better programs for the company.
Serve as expert advisor to customer's purchasing agent and quality control, and engineers.
Conducted training programs for new customer relations representatives.
Managed customer base with credits/deductions valued at $30 million dollars.
Supervised and ensured proper implementation of programs for collection, deduction resolution, and credit policy/procedures/practices.
Provide reports for the Governors cabinet that shows them the metrics of improvement in my department.
Procurement
Negotiated contracts (concentrating on pricing and volumes) with suppliers that exceeded over $80 million dollars.
Planned, designed and distributed reports to vendors to ensure the organization’s manufacturing plant inventories were at proper levels to meet anticipated needs.
Led conference calls/meetings with vendors and internal facility managers to assure customer needs were met in the most efficient, cost effective manner.
Advised and educated staff on procedures and issues related to SAP conversion.
Collections
Managed collection activities for 150+ customer accounts and $60 million dollar customer base.
Coordinated collection activities with cross-functional areas including sales, customer service, shipping/logistics, and accounting.
Assisted customers with problem resolution including billing, service, negotiation, contract, and quality issues.
Sales
Recognized as the Top Inside Sales Specialist for 2014.
Administer and manage $9 million in annual sales in collaboration with the Regional Sales Manager for Valmont Tubing in Valley.
Processed all order requests and credits that apply.
Provide management shipments of customer’s orders; earned over a 90% satisfaction ranking from customers for orders being delivered on time.
Maximize all opportunities in the process of closing a sale resulting increased market share.
Exceeded annual, quarterly, and monthly sales goals consistently.
Created and conducted effective proposal presentations.
Education
Bellevue University, Bellevue, NE
Master of Public Administration, Sept 2014
Bachelor of Science in Marketing Management, June 2007
Graduated Magna Cum Laude
Recipient, Pinnacle Award -- American Marketing Association
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