- Monitoring customer aging and identifying accounts requiring attention
- Contacting customers via phone and email to secure status updates, commitments on overdue payments, and to resolve open disputes
- Independently manage assigned account list with consistent follow-ups and outreach to maintain up-to-date notes on collection activities
- Report daily and weekly customer collection updates and progress to management
- Communicating effectively both internally with cross-functional teams and externally with customers
- Prioritizing accounts and individual efforts / strategies to meet monthly collection goals
- Investigate billing errors, disputes, and follow up with customers for resolution.
- Process customer payments through Runwise invoicing portal & reconcile account payments
- Managing customer payment requirements through 3rd party vendor portals
- 2+ years collections experience
- Advanced knowledge of billing procedures and collection techniques
- Direct, articulate, and succinct communication style
- Excellent problem-solving skills
- Master multitasker and organization skills
- Proficiency in Microsoft Excel
- High attention to detail
- Persistent self-starter mentality who works well on a team
- A level-head working in a fast-paced environment with competing priorities
- No job is too small.
- Sincerity builds trust.
- Setbacks fuel progress.
- Efficiency is vital.
- Medical, dental, and vision insurance
- HSA & FSA options
- Paid Parental Leave
- Access to Talkspace & Health Advocate
- Flexible PTO
- Commuter Benefits
- 401K
- Company paid life insurance
- Voluntary supplemental life insurance
- Free in-office lunch on Wednesdays
- Hybrid work environment
- Summer Fridays
- Monthly L&D Series
- Employee Resource Groups (e.g. DEIB Committee, Run Club)
-
Collection Specialist
1 week ago
Stellar Management New York, United StatesJob Description · Job DescriptionDescriptionStellar Management is looking for a Paralegal/Collection Specialist. This role will be responsible for facilitating the collection of arrears across our residential and commercial portfolio through building relationships with tenants. T ...
-
Collection Specialist
1 week ago
Stellar Management New York, United StatesJob Description · Job DescriptionDescriptionPosition SummaryInitiate and manage legal processes with tenants who fail to comply with the terms and conditions of leases and other legal agreements. ResponsibilitiesReviewing arrears reports for all properties in the portfolio and id ...
-
Rent Collection Specialist
3 days ago
Tandym Group New York, United StatesA social services organization in New York City is looking to fill an immediate need with the addition of a new Rent Collection Specialist to their staff. In this role, the Rent Collection Specialist will be responsible for reviewing tenant accounts/aging reports for a large port ...
-
Lead Collections Specialist
2 weeks ago
Tower Auto Mall New York, United StatesJob Description · Job DescriptionA well-established organization is seeking an experienced Senior Collection Specialist / Lead Collector with a background in collections support to secure payment arrangements and lead a team of collection agents. · **Responsibilities Include:** · ...
-
Rent Collection Specialist
3 weeks ago
Services for the Underserved New York, United StatesUSD $28.00/Hr. · USD $31.25/Hr. · Rent Collection Specialist · The Support Services functions at S:US are carried out by a team of professionals with diverse backgrounds who share deeply in the S:US mission. We are a resource that provides support to the individual program depart ...
-
Collections Specialist
2 weeks ago
City of New York New York, United StatesJob Description · ***IMPORTANT NOTE: Only those currently serving as a permanent Associate Project Manager will be considered*** · The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion ...
-
Collections Specialist
2 weeks ago
Runwise New York, United StatesRunwise is seeking a highly motivated, results-oriented, and tenacious · Collections Specialist · for our growing team. · Runwise ) is a fast-paced, customer-focused climate-tech startup that controls and runs the key energy systems (heating, water, etc...) in 7,000+ buildings ...
-
Credit Collections Specialist
3 days ago
Collabera New York, United StatesIndustry : Media and Communication · Job Title: Credit and Collection Analyst · Work Locations: New York , NY-USA · Duration: 12+ Months Contract · Pay Scale 30$/hr -34$/hr · Principal Responsibilities – Royalty Compliance · Review contracts for financial terms and compare to ro ...
-
Collections Specialist I
1 week ago
Compunnel, Inc. New York, United StatesJob Description · Job Description · Job Description: · Summary:Researching accounts · Resolve issues · Emailing and calling current clients · Contacting at least 40 clients a day · Pestpac (program will be taught) – basically using this program + outlook · Need to know excel (exp ...
-
Collections Specialist
3 weeks ago
Runwise New York, United StatesRunwise is seeking a highly motivated, results-oriented, and tenacious **Collections Specialist** for our growing team. · As a Collections Specialist at Runwise, you will have the opportunity to collaborate with a variety of real estate organizations from large owners to individu ...
-
Collection Specialist
1 week ago
Stellar Management New York, United States**Position Summary** · - Initiate and manage legal processes with tenants who fail to comply with the terms and conditions of leases and other legal agreements.**Responsibilities** · - Reviewing arrears reports for all properties in the portfolio and identifying underperforming a ...
-
Collections Specialist
5 days ago
RD Management LLC New York, United StatesResponsibilities: · Must have prior experience with collections in real estate office and be highly proficient in Outlook, Excel, Word and MRI Software. · Full-time office position, with 1 day a week remote option upon successful completion of trial period. · Salary commensurate ...
-
Collections Specialist
3 weeks ago
Ascendo Hoboken, United StatesKey Tasks and Responsibilities:As a Collector Agent, your role is crucial in supporting collections efforts and maintaining the integrity of the accounts receivable portfolio, specifically for third-party accounts. Your responsibilities will include:Collections Support: Assisting ...
-
Collections - Student Account Specialist
3 weeks ago
SAE Institute New York, United StatesThe Student Account Specialist is a critical piece of SAE's business, as well as helps shape the student experience. This position will be the primary contact between students and the rest of the Student Accounts team who work behind the scenes with primarily cash payment plans a ...
-
Medical Collections Specialist
3 weeks ago
FRESH POND PHYSICAL THERAPY PC Ridgewood, United StatesJob Description · Job DescriptionBenefits:401(k) · Health insurance · Paid time off · Job Summary · We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with patients and insurances regar ...
-
AR Collections Specialist
1 day ago
Baldor Food Brooklyn, United StatesAt Baldor, we ask all our applicants to complete a Culture Index Survey as part of the interview process. To save time, please copy and paste the link below into a Google browser and follow the instructions to complete the survey. · Please note that you still must complete the A ...
-
Collections - Student Account Specialist
2 weeks ago
SAE Institute New York, United StatesThe Student Account Specialist is a critical piece of SAE's business, as well as helps shape the student experience. This position will be the primary contact between students and the rest of the Student Accounts team who work behind the scenes with primarily cash payment plans a ...
-
Collections - Student Account Specialist
2 weeks ago
SAE Institute New York, United StatesThe Student Account Specialist is a critical piece of SAE's business, as well as helps shape the student experience. This position will be the primary contact between students and the rest of the Student Accounts team who work behind the scenes with primarily cash payment plans a ...
-
Specialist, Collections
3 weeks ago
SGS Fairfield, United StatesCompany DescriptionSGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around th ...
-
LoveShackFancy New York, United States Part timeJob Type · Part-time, Temporary · Description · ABOUT LOVESHACKFANCY · LoveShackFancy began in 2013 with a beach-to-ballroom hand-dyed halter dress that founder and creative director Rebecca Hessel Cohen made for her bridal party. Over time, that one article of clothing, creat ...
Collections Specialist - New York, United States - Runwise
Description
Runwise is seeking a highly motivated, results-oriented, and tenacious Collections Specialist for our growing team.
Runwise ) is a fast-paced, customer-focused climate-tech startup that controls and runs the key energy systems (heating, water, etc...) in 7,000+ buildings throughout the US. Runwise's unique hardware and software service significantly reduces energy usage, substantially lowering costs and carbon output. As of today, Runwise's technology takes the equivalent of 100,000 cars worth of carbon emissions off the road each year.
As a Collections Specialist at Runwise, you will have the opportunity to collaborate with a variety of real estate organizations from large owners to individual co-ops and condos. Each customer and each building has unique needs, and you will work to strike a balance between maintaining trustful relationships with customers and ensuring timely payments.
Responsibilities will include, but are not limited to:
What you believe: