Collections Specialist - New York, United States - Runwise

Runwise

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Runwise is seeking a highly motivated, results-oriented, and tenacious
Collections Specialist for our growing team.

As a Collections Specialist at Runwise, you will have the opportunity to collaborate with a variety of real estate organizations from large owners to individual co-ops and condos.

Each customer and each building has unique needs, and you will work to strike a balance between maintaining trustful relationships with customers and ensuring timely payments.

Responsibilities will include, but are not limited to:

Monitoring customer aging and identifying accounts requiring attention
Independently manage assigned account list with consistent followups and outreach to maintain uptodate notes on collection activities
Report daily and weekly customer collection updates and progress to management
Communicating effectively both internally with crossfunctional teams and externally with customers
Prioritizing accounts and individual efforts / strategies to meet monthly collection goals
Investigate billing errors, disputes, and follow up with customers for resolution.
Process customer payments through Runwise invoicing portal & reconcile account payments
Managing customer payment requirements through 3rd party vendor portals

You have:

2+ years collections experience
Advanced knowledge of billing procedures and collection techniques
Direct, articulate, and succinct communication style
Excellent problemsolving skills
Master multitasker and organization skills
Proficiency in Microsoft Excel
High attention to detail
Persistent selfstarter mentality who works well on a team
A levelhead working in a fastpaced environment with competing priorities

Salary range
:
$50,000-$55,000 based on experience level

What you believe:

No job is too small.
Sincerity builds trust.
Setbacks fuel progress.
Efficiency is vital.

Benefits:

Medical, dental, and vision insurance
HSA & FSA options
Paid Parental Leave
Access to Talkspace & Health Advocate
Flexible PTO
Commuter Benefits
401K
Company paid life insurance
Voluntary supplemental life insurance
Free inoffice lunch on Wednesdays
Hybrid work environment
Summer Fridays
Monthly L&D Series
Employee Resource Groups (e.g. DEIB Committee, Run Club)

**_This is an excellent opportunity to join a fast-growing company and create a career path beyond this initial role. You will be surrounded by talented people where you will learn about real estate and software/managed services sales at a very fast growing tech company, whilst having a tangible impact on reducing carbon emissions across the country._