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Oskaloosa

    Scheduling Specialist - Oskaloosa, United States - Mahaska Health Partnership

    Mahaska Health Partnership
    Mahaska Health Partnership Oskaloosa, United States

    13 hours ago

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    Description

    Overview:

    At Mahaska Health, the Scheduling Specialist is responsible for maintaining effective patient appointment scheduling processes to meet patient and provider needs in the Mahaska Health Medical Group.

    *$5,000 Sign-On Bonus*

    Open Hours:

    Full-time: Monday - Friday 7:00am - 4:30pm

    Full-time Monday - Friday 8:00am - 5:00pm

    Responsibilities:

    ESSENTIAL JOB FUNCTIONS:

    • Responsible for daily patient scheduling.
    • Responsible for providing customer-focused, efficient, and professional telephone, electronic, and face-to-face scheduling.
    • Partner with the registration department to provide effective and efficient check-in/check-out processes to achieve high levels of patient satisfaction and accuracy.
    • Maintain proactive and effective communication with all members of the Medical Group and supporting departments, communicating any concerns or issues regarding patient scheduling immediately.
    • Courteously facilitates and handles requests, complaints, and communications with staff, physicians, and patients/visitors. Exercises good judgment, discretion, and diplomacy in communications.
    • Maintains regular and reliable attendance.
    Qualifications:

    JOB REQUIREMENTS

    • High school diploma, GED, or equivalent; Associates degree in business or healthcare-related field preferred.
    • Demonstrated problem-solving and planning skills.
    • Ability to communicate effectively (oral and written) at all levels of the organization.
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