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    Regional Product Support Sales Manager - San Antonio, United States - Holt Group Inc

    Holt Group Inc
    Holt Group Inc San Antonio, United States

    3 weeks ago

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    Description

    Job Summary:

    This position is responsible for the successful management of the Machine Product Support Sales strategy, marketing, and operations for the South Texas Region.

    This position is responsible for the successful management of the Product Support sales force.

    This person is responsible for implementation and marketing of the parts and service sales strategic business plan and evaluates, allocates, and directs physical and financial resources for this department.

    Also provides visionary and inspirational leadership, development and management of parts and service sales department balancing stakeholders needs, overseeing daily operations, collaborative team building and manage customer satisfaction through collaboration with parts and service management.

    The incumbent in this position is expected to model the following practices daily:1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development

    Essential Functions:


    Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and MissionSelects, develops, and evaluates direct reports (through consistent use of selections processes and situational leadership) to ensure that values-based work practices and leadership skills are understood and modeled for employees in the product support divisionConsistently reviews account coverage and sales representatives' performance to assign or re-assigned customers or sales territories to sales representatives to ensure effective sales resultsImplements sales team strategic business plan in alignment with short and long-term Company objectivesIdentifies, recommends, and implements targeted marketing efforts in key product support areas to maintain and sustain sales opportunity and growthPresents information (i.e., forecast models, budgets, business strategies, and products and services) to key internal and external stakeholdersResolves Product Support Customer concerns (through collaboration with Service and Parts Leadership) to ensure customer satisfaction and continued business relationshipsIdentifies, influences, and develops, (through personal modeling, collaboration, use of training resources, etc.)


    human resources requirements to ensure leadership succession in the product support areasAnalyzes and controls expenditures of region to conform to budgetary requirementWorks safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standardsPerforms other duties as assignedKnowledge, Skills, and Abilities:

    Strong technical aptitude and understanding of construction equipmentKnowledge of business accounting principles, budget preparation, and strong business acumenComputer skills and demonstrated skills with Microsoft Office products including Excel, Word, PowerPoint, etc.

    Interpersonal skills sufficient to engage with vendors, own staff, and corporate executives to exchange information, influence and persuadeStrong management skills to direct, coach, and sales team to increased revenues using the sales tools, techniques, and market informationExcellent oral and written communication skillStrong analytical, problem solving, and conceptual skillsExceptional planning, organizational, time management, and multi-tasking skillsDriven and results oriented; business development, KPIs, and market expansion to meet corporate targetsAbility to operate a variety of communications equipment and information transmitting devicesAbility to work with all levels of personnel within the organization and customer operationsAbility to understand the implications of new information for both current and future problem-solving and decision-makingAbility to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accuratelyThe ability to listen to and understand information and ideas presented through spoken words and sentencesConsulting and influencing abilitiesEducation and Experience:Bachelor's degree in Business Management, Administration, Sales, or related field preferredMinimum of three years of related experience required; five or more years preferred

    Supervisory Responsibilities:
    Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

    Travel:
    Travel up to 40% of the time and overnight stays will be required as necessaryValid driver's license

    Physical Requirements:

    This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.

    This role frequently communicates with others, must be able to exchange accurate information in these situationsThis role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machinesMust be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigueOccasionally moves materials or equipment weighing up to 50 lbs.

    Constant movement and use of limbs; this position requires good manual dexterity, coordination, and staminaWorkEnvironmentsJob is generally performed in a professional office environmentOccasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidityRequires working in a closed vehicle or equipmentFrequently works at fast pace with unscheduled interruptionsIncludes some exposure to sounds and noise levels that are distracting or uncomfortableDisclaimer:

    Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.

    They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified.

    All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

    Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    41 CFR c)
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