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Toledo

    Support Services Specialist - Toledo, United States - Harbor

    Harbor
    Harbor Toledo, United States

    4 days ago

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    Description
    Harbor is seeking a Support Services Specialist to provide front desk support in Toledo.
    Position is full-timeRequirementsHigh school diploma or equivalent required with two years of closely related office experience strongly preferred.
    Must have previous experience in data entry.
    Excellent customer service skills, flexibility, strong multi-tasking skills, and excellent organizational skills required.
    Must be proficient and accurate in computer use, including Microsoft Word.
    Knowledge of skills to work with youth/adults affected by trauma preferred.


    Job Duties:
    Answers all calls in a professional, warm, courteous, and efficient manner in accordance with organization's customer service efforts. Transfers calls to voice mail or takes accurate written messages and proper and prompt delivery.
    Answers all incoming calls from clients regarding their appointments which include new and follow-up appointments, cancellations, and rescheduling.
    Ensures that clients are announced to appropriate staff person.
    Schedules ongoing appointments for other Harbor locations.
    Collects payments from clients as required. Reconciles cash box and completes deposit or distributes cash drawer to designated person, as assigned.
    Performs opening/closing duties as assigned.
    May float to other locations as needed.


    About Harbor:


    A leading provider of mental health and substance use treatment for over 100 years350+ clinical staff serve over 24,000 clients across multiple locations and in the community each yearServices ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and moreWhy Work for Harbor?It is fast-paced and challenging, but you will have a lot of fun in the process.

    You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company.

    Harbor is committed to investing our resources in you Some benefits of working with Harbor include:
    Medical, dental, and vision coverageRetirement plan with company matchGenerous paid time off, sick time, and paid holidaysTuition and professional license reimbursement programsClinical supervision hours offeredEmployee referral bonusesAbility to make a difference in your community
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