- Answer inbound calls and make outbound phone calls to and from members, physicians and pharmacies while delivering a world class member experience.
- Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed.
- Educate members about their pharmacy benefits.
- Deliver a one call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry.
- Demonstrate a patient centric mindset and a high sense of urgency to solve member requests.
- Maintaining Personal Protected Information (PPI) and Health Insurance Portability & Accountability Act (HIPAA).
-
Sales Representative in Field Service
Found in: Orion Innovations US - 1 week ago
Emerald Enterprises Cedar Hills, UT, United States Freelance**L&S Germany develops, produces, and distributes LED lighting systems, intelligent light controls, and smart home solutions for furniture. At our company, everything revolves around light - we offer efficient and modern lighting solutions for manufacturers in the kitchen, bathro ...
-
Customer Service Representative
Found in: Lensa US 4 C2 - 5 days ago
Trove Brands, LLC Lehi, United StatesAs the Customer Service Representative, youll coordinate customer engagement across multiple communication channels. Youll work closely with the other Customer Service team members to engage with our customers and strategically improve our customer Customer Service Representative ...
-
Customer Service Representative
Found in: Lensa US P 2 C2 - 5 days ago
Ardent Services Lehi, United StatesJob Type · Full-time · Description · Customer Service Representative - Lehi, UT location. · A career at Ardent could be just what you're looking for As a Customer Service Representative, you're a problem solver, managing, making quick decisions, and interacting with a dynamic ...
-
Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 1 day ago
Ardent Lehi, United StatesJob Description · Job DescriptionDescription:Customer Service Representative - Lehi, UT location. · A career at Ardent could be just what you're looking for As a Customer Service Representative, you're a problem solver, managing, making quick decisions, and interacting with a dyn ...
-
Customer Service Representative
Found in: Lensa US 4 C2 - 1 day ago
ROI Solutions American Fork, United States**Customer Service Representative - Solutran** · **Department:** Solutran **Location:** American Fork, UT · We are looking for talented candidates to join our team We have positions available for remote work for anyone living in Utah, Texas, Oklahoma or Ohio · **What We Offer: ...
-
patient service representative
Found in: Careerbuilder One Red US C2 - 4 days ago
Intermountain Healthcare American Fork, UT , USA, United StatesJob Description: · You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregiver ...
-
Senior Customer Service Representative
Found in: Careerbuilder One Red US C2 - 5 days ago
BBSI Lehi, United States· Solar Panel Production and Post-Install Sr. Customer Service Representative · Job Overview: As a Solar Panel Production and Post-Install Experience Representative, you will play a critical role in overseeing the production of solar panels as well as ensuring customer satisfact ...
-
Senior Customer Service Representative
Found in: Lensa US 4 C2 - 3 days ago
BBSI Lehi, United StatesSolar Panel Production and Post-Install Sr. Customer Service Representative · Job Overview: As a Solar Panel Production and Post-Install Experience Representative, you will play a critical role in overseeing the production of solar panels as well as ensuring customer satisfactio ...
-
Associate Professional Services Representative
Found in: Appcast Linkedin GBL C2 - 3 days ago
JobNimbus Lehi, United States Full timeWe are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey. Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU This is our "call to adventure" to come check out JobNimbus. What do you have to lose? You might make a ...
-
Associate Professional Services Representative
Found in: ZipRecruiter Test10S US C2 - 3 days ago
JobNimbus Lehi, United StatesJob Description · Job DescriptionWe are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey. Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU This is our "call to adventure" to come check out JobNimbus. What do yo ...
-
Member Service Representative
Found in: Lensa US 4 C2 - 1 day ago
Mountain America Credit Union Saratoga Springs, United StatesAt Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achiev Member Service, Teller, Repre ...
-
Customer Service Representative
Found in: Lensa US P 2 C2 - 2 days ago
Fatcats Saratoga Springs, United StatesCustomer Service Representative · Starting Pay Range: $10/Hr · Full Time/Part Time: Part Time · Availability: Must be able to work Sundays · Benefits: 401k; Holiday Pay; Team Member Perks and Discounts · We are looking for an energetic, positive individual who thrives in a fu ...
-
Sales Representative Field Service
Found in: Orion Innovations US - 1 week ago
Blue Horizon Enterprises Fairfield, UT, United States FreelanceWHAT WE EXPECT FROM YOU · - Regularly visiting assigned customers with the goal of establishing and expanding a partnership-based customer relationship, as well as identifying current and future business potential. · - Independent management of large and project customers · - Dev ...
-
Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 4 days ago
FatCats Saratoga Springs, United StatesJob Description · Job DescriptionCustomer Service Representative · Starting Pay Range: $10/Hr · Full Time/Part Time: Part Time · Availability: Must be able to work Sundays · Benefits: 401k; Holiday Pay; Team Member Perks and Discounts · We are looking for an energetic, positive i ...
-
Customer Service Representative
Found in: Lensa US P 2 C2 - 11 hours ago
HelpCloud Lindon, United StatesWhat You'll Do: · We're seeking an experienced Customer Service Representative that will be responsible for over the phone support and providing customers with top notch customer service and tech support solutions. Pay includes hourly pay, hourly accelerators, and opportunities ...
-
Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 3 days ago
HelpCloud Lindon, United StatesJob Description · Job DescriptionSalary: $14-18/hr · What You'll Do: · We're seeking an experienced Customer Service Representative that will be responsible for over the phone support and providing customers with top notch customer service and tech support solutions. Pay includes ...
-
Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 2 days ago
Kizik Lindon, United StatesJob Description · Job Description · Why work for Kizik?Great question. If you like being part of a fast growing company that puts their employees first and is always looking for ways to improve the workplace this is definitely the place for you. What is Kizik? A leader in revolut ...
-
patient service representative
Found in: Careerbuilder One Red US C2 - 4 days ago
Solis Mammography/ Washington Radiology Draper, UT , USA, United StatesAt Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health servi ...
-
Patient Service Representative
Found in: Lensa US 4 C2 - 5 days ago
Solis Mammography/ Washington Radiology Draper, United StatesAt Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve.As the nation's leader in breast health servic ...
-
Patient Service Representative
Found in: Lensa US 4 C2 - 7 hours ago
Intermountain Healthcare Draper, United StatesJob Description: · You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregive ...
Member Services Representative - Lehi, United States - Aston Carter
Description
DESCRIPTION:
HOURS:
Need to be open to 8hr shifts in hours of 6am - 6pm Mon - Fri & rotating Saturday [6-7 week rotation] for 5hr shift from 9am - 2pm. Shift can be traded or asked for if OT is desired.
After 90days can request schedule change
TRAINING HOURS:
7am - 3:30pm OR 8am - 4:30pm START DATE:
April 10, 2022
PREFERRED:
Prior experience with:
Salesforce Service Cloud or other CRM tools
Call Center Phone Software (Talkdesk, etc.)
With benefits or at a pharmacy
Employer benefits. Insurance, prescriptions, medical billing
Resolving complex issues within a call center environment
To schedule a phone screen, please call me @
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.