Destination Sales Manager - New York, United States - Park Lane

Park Lane

Verified Company

New York, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Compensation Type:

Yearly Highgate Hotels:

Location:

Park Lane New York, situated on Billionaires' Row - home to the world's most coveted addresses on

Central Park South - has been completely reimagined as a departure from its neighbors and serves as a

unique and inclusive retreat within walking distance of the city's cultural hubs including Lincoln Center,

Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610

rooms - nearly half of which provide sweeping park-facing views - and 11,000 square feet of reimagined

indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art

equipment and its own separate outdoor terrace.

The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel's second floor, and CentralPark South's only rooftop lounge atop the hotel.

Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park.

Overview:

The Sales/Catering Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering.

He/she is also responsible for providing attentive, courteous and efficient service to all guests.

Responsibilities:

Open and distribute mail.
Maintain and stay abreast of the latest computer programs/innovations (as applicable).
Filing of all pertinent correspondence in a timely manner.
Type all correspondence pertaining to department.
Maintain adequate inventory of office supplies.
Responsible for the smooth operation of the office.
Type and distribute meeting minutes.
Maintain trace file as needed.
Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only)
Assist with daily operations of the Business Center as needed.
Assist in copying/faxing/mailing.
Greet guests/clients/employees when necessary. Attend meetings/training as required by management.

Qualifications:

High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
At least 3 to 5 years of progressive experience in a hotel or related field preferred.
College course work in related field helpful.
Computer knowledge/skills required.
Flexible and long hours sometimes required.
Light work
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and serviceoriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to crosstrain in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.