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Kirkland

    Customer Service Rep - Kirkland, United States - PetroCard

    PetroCard
    PetroCard Kirkland, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Summary


    Our customers are the reason we exist, and we seek to employ people who believe in giving our customers a quality experience.

    In this position, you will be responsible for customer and administrative support to our Lubricants division in Kirkland, WA. You will be an integral part of efficiently managing our inventory and delivering products to our customers.

    Key Responsibilities


    Field inquiries from internal and external customers related to lubricants business and research and resolve or forward to appropriate personnel.

    Provide administrative support for lubricants billing, transfers, and receipt of products.
    Assist with monitoring and management of lubricant inventories at multiple warehouses.
    Collaborate with sales staff when developing quotes or processing other paperwork for existing and new customers.
    Work independently and within a team on special nonrecurring and ongoing projects.
    Identify and recommend process improvements.
    May occasionally provide administrative support to other parts of the business.
    Perform special projects and other tasks as needed.

    Job Requirements


    One year certificate from college or technical school; or one year of related experience and/or training; or equivalent combination of education and experience.

    Demonstrated ability to work collaboratively with others.
    Demonstrated proficiency in Microsoft Office; specifically, Excel, Word, Outlook, and Explorer.
    Highly organized with the ability to use organizational tools to track work.
    Able to prioritize competing tasks and succeed in a fast-paced environment with rapidly changing priorities.
    Keen attention to detail and a willingness to take ownership and see an issue through to completion.
    Must be able to work in an office and warehouse environment and around heavy equipment and petroleum products. This includes the ability to lift up to 50 lbs. occasionally.

    Benefits

    $24.00-$27.00 per hour depending on experience and eligible for overtime.
    401k Plan with dollar-for-dollar company match up to 5%.
    Company subsidized Medical/Dental/Vision plans for individual and family coverage.
    Company-paid Short-Term and Long-Term Disability insurance.
    Company-paid Life and AD&D Insurance with buy-up option for self and family.
    Generous Paid Time Off (PTO) and paid holidays.
    Suburban location with free parking.
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