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Customer Service Rep
3 weeks ago
PetroCard Kirkland, United States Full timeSummary · Our customers are the reason we exist, and we seek to employ people who believe in giving our customers a quality experience. In this position, you will be responsible for customer and administrative support to our Lubricants division in Kirkland, WA. You will be an in ...
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Customer Service Rep
3 weeks ago
PetroCard Kirkland, United StatesSummary · Our customers are the reason we exist, and we seek to employ people who believe in giving our customers a quality experience. In this position, you will be responsible for customer and administrative support to our Lubricants division in Kirkland, WA. You will be an in ...
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Patient Services Rep
1 week ago
EvergreenHealth Kirkland, United StatesWage Range: $ $32.92 per hour + $2.00 per hour float pool premium · Sign-On Bonus: Upto $3,000.00 for those new to EvergreenHealth · Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum o ...
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Customer Service Rep
2 weeks ago
Domino's Pizza LLC Kirkland, United StatesCompany Description · JPC LLC dba Domino's offers a positive and collaborative work environment with lots of growth potential. · Job Description · Job Details · Customer Service Representative · We are looking for team-oriented individuals with personality, people skills and ...
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Customer Service Rep.
3 weeks ago
TEKsystems Bothell, WA, United StatesA LARGE PROVIDER IN THE HEALTH SUPPLEMENT FIELD IS LOOKING TO BRING ON AN ENGAGING CUSTOMER SERVICE REP TO SUPPORT THEIR TEAM. · If you feel you meet the skills/experience for this position please apply and a recruiter will reach out to discuss this role in more detail and work ...
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Customer Service Rep
2 weeks ago
Puget Sound Energy Bothell, United States** Customer Service Rep** · Date: Jan 28, 2022 Job ID: 2430 Location: Bothell, WA, US, 98011 · Puget Sound Energy is looking to grow our community with top talented individuals like you With our rapidly growing, award winning energy efficiency programs, our pathway to an exciti ...
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Patient Services Rep
3 weeks ago
Proliance Ortho & Sports Medicine - Bellevue Bellevue, United StatesProliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State. · At Proliance, our patients come from all walks of life and s ...
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Patient Services Rep
3 weeks ago
Proliance Ortho & Sports Medicine - Bellevue Bellevue, United StatesProliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State. · At Proliance, our patients come from all walks of life and s ...
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Customer Service Rep.
3 weeks ago
TEKsystems Bothell, United StatesJob Description · Job DescriptionA LARGE PROVIDER IN THE HEALTH SUPPLEMENT FIELD IS LOOKING TO BRING ON AN ENGAGING CUSTOMER SERVICE REP TO SUPPORT THEIR TEAM. · If you feel you meet the skills/experience for this position please apply and a recruiter will reach out to discuss t ...
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Patient Services Rep-Contact Center
1 week ago
EvergreenHealth Kirkland, United States Part timeWage Range: $ $32.92 per hour · Sign-On Bonus: Up to $3,000.00 for those new to EvergreenHealth (pro-rated on FTE) · Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest lev ...
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Customer Service Rep
2 weeks ago
SmartTalent Woodinville, United StatesJob Description · Job DescriptionCustomer Service Representative · SmartTalent is seeking to hire a customer service representative for a local restoration company based in Woodinville,WA. This is a temp to hire position with full time hours. · PAY: $22 - $24/HR DOE · LOCATION: ...
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Customer Service Rep
2 weeks ago
Entegee Bothell, United StatesJob Description · Job DescriptionRequirements: · GED or High School Diploma required. · Minimum of 2 years of inside sales, retail, or related experience. · Fluent English speaker. · Experience in a fast-paced, customer-focused environment. · Knowledge of HVAC sales and mechanica ...
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Customer Service Rep(07111)
1 week ago
Domino's Pizza LLC Redmond, United StatesThe following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties - Operate all equipment. - Stock ingredients from delivery area to storage, work area, walk-in cooler. - Prepare Customer Service, Suite, Serv ...
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Sales and Service Rep
1 week ago
Clean Harbors Riverton, United StatesSales and Service Rep (Hourly) · Safety-Kleen in Seattle, WA is looking for a Class B Route Driver (known internally as a Sales and Service Representative) to join their safety conscious team In this position, you will be responsible for operating a Class B box truck to provide o ...
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Patient Service Rep
3 weeks ago
Lee Hecht Harrison Nederland B.V. Seattle, United StatesPatient Service Rep · LHH Recruitment Solutions is hiring a Patient Service Rep for our healthcare client in Seattle, WA. This role will be a contract opportunity and 100% onsite in the South Seattle area. This role will be focused on supporting patients in scheduling appointmen ...
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Patient Service Rep
3 weeks ago
LHH Recruitment Solutions Seattle, United StatesJob Description · Job DescriptionPatient Service Rep · LHH Recruitment Solutions is hiring a Patient Service Rep for our healthcare client in Seattle, WA. This role will be a contract opportunity and 100% onsite in the South Seattle area. This role will be focused on supporting p ...
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Patient Service Rep
2 weeks ago
LHH Recruitment Solutions Seattle, United StatesPatient Service Rep · LHH Recruitment Solutions is hiring a Patient Service Rep for our healthcare client in Seattle, WA. This role will be a contract opportunity and 100% onsite in the South Seattle area. This role will be focused on supporting patients in scheduling appointment ...
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Customer Service Rep(07027)
1 week ago
Domino's Pizza LLC Bellevue, United StatesCompany Description · Customer Service Representative · This position pays $16 per hour, plus tips. We have Paid sick leave per WA State law. Qualifying full-time employees will be offered employer sponsored medical benefits. Team Members also Enjoy Employee Discounts. · Job D ...
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Customer Service Rep(07027)
4 days ago
Domino's Pizza LLC Bellevue, United StatesThe following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties - Operate all equipment. - Stock ingredients from delivery area to storage, work area, walk-in cooler. - Prepare Customer Service, Space, Serv ...
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Patient Services Rep
3 weeks ago
Proliance Surgeons Seattle, United StatesKey Duties and Responsibilities · The key duties and responsibilities of the Patient Services Representative include, but are not limited to: Provide exemplary customer service, both in person and on the phone. · Greet and direct patients, vendors, and visitors. · Follows esta ...
Patient Services Rep - Kirkland, United States - Penn Foster Inc
Description
Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State .
We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.
We draw on the differences in who we are, what we've experienced, and how we think to createExceptional Outcomes ,
Personally Delivered .
We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more Check out our main career site for more details at
Be Part of Who We Are
Key Duties & Responsibilities
The PSR is expected to perform position-related duties that include, but are not limited to:
Provide exemplary customer service, both in person and on the phone.
Greet and direct patients, vendors, and visitors.
Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems
Answers multiline phone system and screens calls as necessary.
Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians.
Identify payor source, verify insurance eligibility and financial statusEnter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy
Assist patients with check-in process, completion of paperwork or forms, when necessary
Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments
Review records for completeness, print necessary updates and put records in order
Review physician clinic schedule for accuracy
Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts
Facilitate flow of patients by coordinating with medical assistants and clinical team
Schedule appointments, conferences and meetings in person, as requested
Schedule interpreters for patient appointments as needed
Complete duties and assist others as directed
Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook
Experience, Skills and Abilities
High School Diploma or the Equivalent
1-2 years relevant experience in public contact, preferably in medical office environment
Minimum 1-year front office or reception experience, medical preferred
Practice Management and experience (desired)
Superior customer service
Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.
Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)
Use time efficiently, with attention to quality, detail, accuracy and completion
Willing and able to be flexible with working varied hours and dependable with attendance
Ability to remove oneself personally from given situations, remaining objective
Able to adapt to change, delays or unexpected events while maintaining a positive mindset
Clear oral and written communication
Ability to provide feedback to improve performance
Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision
Ability to prepare records in accordance with detailed instructions
Must be able to type the equivalent of [XX] WPM.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and comput e r is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.
This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.
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