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    Patient Service Rep - Seattle, United States - LHH Recruitment Solutions

    LHH Recruitment Solutions
    LHH Recruitment Solutions Seattle, United States

    2 weeks ago

    LHH Recruitment Solutions background
    Description
    Patient Service Rep

    LHH Recruitment Solutions is hiring a Patient Service Rep for our healthcare client in Seattle, WA. This role will be a contract opportunity and 100% onsite in the South Seattle area. This role will be focused on supporting patients in scheduling appointments, updating patient demographics, and answering any general inquiries and/or providing next steps for inquiries they have. This will be a high-volume, phone call opportunity and applicants must feel comfortable giving a great customer service experience over the phone.

    Requirements
    • High School Diploma or equivalent required
    • Minimum 2 years in a medical administrative/healthcare customer service, and/or patient service healthcare role
    • Proficiency in Microsoft Office and EMR Systems required
    • High-volume phone experience required
    Skills
    • Excellent written and verbal communication skills, especially phone etiquette
    • Ability to thrive in a fast-paced, high-volume environment
    • Able to work in a production-driven environment and be self-motivated
    • Proficiency to work within multiple database systems, including Microsoft Office and EMR Systems
    • Understanding of how to problem-solve efficiently and when to escalate situations as needed
    Pay Details: $19.00 to $23.00 per hour

    Search managed by: Jennifer Andrews

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

    The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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