Jobs
>
Seattle

    Patient Services Rep - Seattle, United States - Proliance Surgeons

    Proliance Surgeons
    Proliance Surgeons Seattle, United States

    2 weeks ago

    Default job background
    Description
    Key Duties and Responsibilities

    The key duties and responsibilities of the Patient Services Representative include, but are not limited to:

    Provide exemplary customer service, both in person and on the phone.
    Greet and direct patients, vendors, and visitors.
    Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems
    Answers multiline phone system and screens calls as necessary.

    Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians.

    Identify payor source, verify insurance eligibility and financial status
    Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy
    Assist patients with check-in process, completion of paperwork or forms, when necessary
    Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments
    Review records for completeness, print necessary updates and put records in order
    Review physician clinic schedule for accuracy
    Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts
    Facilitate flow of patients by coordinating with medical assistants and clinical team
    Schedule appointments, conferences and meetings in person, as requested
    Schedule interpreters for patient appointments as needed
    Complete duties and assist others as directed
    Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook
    Education/Experience

    High School Diploma or the Equivalent
    1-2 years relevant experience in public contact, preferably in medical office environment
    Minimum 1-year front office or reception experience, medical preferred
    Practice Management and experience (desired)
    Knowledge, Skills and Abilities

    Superior customer service
    Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.
    Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)
    Use time efficiently, with attention to quality, detail, accuracy and completion
    Willing and able to be flexible with working varied hours and dependable with attendance
    Ability to remove oneself personally from given situations, remaining objective
    Able to adapt to change, delays or unexpected events while maintaining a positive mindset
    Clear oral and written communication
    Ability to provide feedback to improve performance
    Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision
    Ability to prepare records in accordance with detailed instructions
    Must be able to type with speed and accuracy

    Work Environment/Physical Demands


    The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

    Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.

    Comments


    This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job.

    It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.
    #J-18808-Ljbffr
  • Clean Harbors

    Sales and Service Rep

    1 week ago

    Clean Harbors Riverton, United States

    Sales and Service Rep (Hourly) · Safety-Kleen in Seattle, WA is looking for a Class B Route Driver (known internally as a Sales and Service Representative) to join their safety conscious team In this position, you will be responsible for operating a Class B box truck to provide o ...

  • Lee Hecht Harrison Nederland B.V.

    Patient Service Rep

    3 weeks ago

    Lee Hecht Harrison Nederland B.V. Seattle, United States

    Patient Service Rep · LHH Recruitment Solutions is hiring a Patient Service Rep for our healthcare client in Seattle, WA. This role will be a contract opportunity and 100% onsite in the South Seattle area. This role will be focused on supporting patients in scheduling appointmen ...

  • LHH Recruitment Solutions

    Patient Service Rep

    2 weeks ago

    LHH Recruitment Solutions Seattle, United States

    Patient Service Rep · LHH Recruitment Solutions is hiring a Patient Service Rep for our healthcare client in Seattle, WA. This role will be a contract opportunity and 100% onsite in the South Seattle area. This role will be focused on supporting patients in scheduling appointment ...

  • LHH Recruitment Solutions

    Patient Service Rep

    2 weeks ago

    LHH Recruitment Solutions Seattle, United States

    Job Description · Job DescriptionPatient Service Rep · LHH Recruitment Solutions is hiring a Patient Service Rep for our healthcare client in Seattle, WA. This role will be a contract opportunity and 100% onsite in the South Seattle area. This role will be focused on supporting p ...

  • Ajilon

    Patient Service Rep

    4 weeks ago

    Ajilon Seattle, United States

    Ajilon - JobID: FF71E B0-93FF-EB7474CCF6C7 [Medical Office Assistant / Scheduler] As a Patient Service Rep at Ajilon, you'll: Register new patients, collect and verify their personal information, and update existing patient records accurately in the electronic database; Schedule ...

  • TEKsystems

    Customer Service Rep.

    1 week ago

    TEKsystems Seattle, United States

    Job Description · Job DescriptionA WELL ESTABLISHED MEDICAL EQUIPMENT AND SUPPLY COMPANY IS LOOKING FOR A CUSTOMER SERVICE REP TO SUPPORT BOTH THEIR RENTON & SEATTLE LOCATIONS. THIS ISN'T A FRONT DESK FACING ROLE, MORE OF AN BACK OFFICE ON THE PHONE CUSTOMER ORIENTED POSITION. · ...

  • Olympic Sports & Spine

    patient service rep

    3 weeks ago

    Olympic Sports & Spine Kent, WA , USA, United States

    Olympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Kent clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to our patients and being a great empl ...

  • Olympic Sports & Spine

    patient service rep

    3 weeks ago

    Olympic Sports & Spine , WA, United States

    Olympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our exceptional Gig Harbor YMCA clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to our patients ...

  • Proliance Surgeons

    Patient Services Rep

    3 weeks ago

    Proliance Surgeons Seattle, United States

    Key Duties and Responsibilities · The key duties and responsibilities of the Patient Services Representative include, but are not limited to: Provide exemplary customer service, both in person and on the phone. · Greet and direct patients, vendors, and visitors. · Follows esta ...

  • Proliance Surgeons

    Patient Services Rep

    3 weeks ago

    Proliance Surgeons Seattle, United States

    Proliance Surgeons Seattle Neuro & Spine Surgery · 801 Broadway · Ste 617 · Seattle, WA 98122, USA · Description · Key Duties and Responsibilities · The key duties and responsibilities of the Patient Services Representative include, but are not limited to: · Provide exemplary c ...

  • Proliance Surgeons

    Patient Services Rep

    1 week ago

    Proliance Surgeons Seattle, United States

    Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State · At Proliance, our patients come from all walks of life and so ...

  • Safety-Kleen

    Sales and Service Rep

    2 weeks ago

    Safety-Kleen Seattle, United States

    The Opportunity · Our Safety-Kleen Seattle, WA location is seeking a Class B Box Truck Service Driver. This Driver will operate a Class B Box trucks while servicing customer locations such as garages, automotive dealerships, and quick change oil companies. Will also obtain new c ...

  • Puget Sound Orthopaedics

    Patient Services Rep

    3 weeks ago

    Puget Sound Orthopaedics Seattle, United States

    Puget Sound Ear Nose and Throat · 515 Minor Ave · Seattle, WA 98104, USA · Description · Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care c ...

  • Community Health Plan of Washington

    Customer Service Rep II

    3 weeks ago

    Community Health Plan of Washington Seattle, United States

    ** Customer Service Rep II** · **Job Category****:** Customer Experience **Requisition Number****:** CUSTO01561 Showing 1 location **Job Details** · **Description** · **PRINCIPLE DUTIES:** · Responds accurately and courteously to member and provider inquiries regarding benefi ...

  • Domino's Pizza LLC

    Customer Service Rep(07196)

    3 weeks ago

    Domino's Pizza LLC Seattle, United States

    Company Description · Team Seattle Domino's offers a positive and collaborative work environment with lots of growth potential. · Job Description · Customer Service Representative · We are looking for team-oriented individuals with personality, people skills and hustle Our CS ...

  • Domino's Pizza LLC

    Customer Service Rep(07093)

    3 weeks ago

    Domino's Pizza LLC Seattle, United States

    Company Description · Team Seattle Domino's offers a positive and collaborative work environment with lots of growth potential. · Job Description · Customer Service Representative · We are looking for team-oriented individuals with personality, people skills and hustle Our CS ...

  • Domino's Pizza LLC

    Customer Service Rep(09427)

    1 week ago

    Domino's Pizza LLC Seattle, United States

    Job Details. Customer Service Representative. We are looking for team-oriented individuals with personality, people skills and hustle Our CSRs greet customers, answer phones, take orders and prepare pizza while providing excellent customer service. Customer Service, Suite, Servic ...

  • Proliance Surgeons, Inc.

    Refund Customer Service Rep

    1 week ago

    Proliance Surgeons, Inc. Seattle, United States

    Job Description · Job DescriptionKey Duties and Responsibilities · The key duties and responsibilities of the Revenue Cycle Credit Resolution Assistant include, but are not limited to: · Provide outstanding customer service to patients, insurance companies, and internal stakehold ...

  • Gemmarie Mitsui Insurance Agency

    Administration / Customer Service Rep

    1 week ago

    Gemmarie Mitsui Insurance Agency Seattle, United States

    Job Description · Job DescriptionJoin Gemmarie Mitsui Insurance Agency, a reputable insurance provider deeply committed to serving the Seattle, Washington community. At Gemmarie Mitsui, we believe in building strong relationships with our clients, providing them with the security ...

  • American Income Life AO - Bryanna Wagner

    Virtual Customer Service Rep

    1 week ago

    American Income Life AO - Bryanna Wagner Seattle, United States

    Job Description · Job DescriptionAre you ready to embark on an extraordinary journey with AO? Experience the power of 100% remote work, incredible growth opportunities, and unparalleled mentorship from world-class leaders. AO wants YOU to be part of our exceptional team · We are ...