Jobs
>
Customer Service Representative

    Customer Service Representative - Oswego, United States - DAC Engineered Products LLC

    DAC Engineered Products LLC
    DAC Engineered Products LLC Oswego, United States

    13 hours ago

    Default job background
    Description

    Job Description

    Job Description

    DAC Engineered Products is currently seeking a Customer Service Representative to join our growing team. Customer Service Representative presents a positive image of DAC-EP while representing and communicating with the customers. Enters and maintains customer requirements. Contact with customers, address/resolve issues or inquiries while keeping customer informed of order status.

    Who We Are

    DAC Engineered Products is a prominent aerospace company recognized for our dedication to maintaining and repairing aircraft to the highest standards of safety and quality. With an extensive history in knowledge and sales, DAC-EP Engineered Products brings forth a legacy of excellence, poised to shape the future of aerospace engineering.

    BENEFITS:

    • Health Insurance
    • PTO
    • Vacation Time
    • 401K
    • 13 Paid Holidays
    • Tools provided
    • Small company culture

    Duties & Responsibilities:

    • Responsible for internal administration of sales orders, quotes, status inquiries, and follow-up approvals.

      • Coordination with planning for revenue attainment and customer satisfaction.

      • Interact with customers and Outside Sales, providing them with information about the company's products or services, addressing any concerns or issues, and ensuring customer satisfaction.

      • Extract or collect purchase order/contract from customer portal or email.

      • Contract Review: Initial purchase order/contract review confirming delivery requested is consistent with lead times quoted and current capacity, pricing is correct and insuring DAC-EP is in compliance with flow down requirements and identifies new requirements that need to be addressed.

      • Convert purchase order/contract request into an internal production lot reflective of the requirements requested in purchase order.

      • Works with Estimator to make sure capacity available to meet customer requirements.

      • Reviews/analyzes customer forecast/demand to aid in managing capacity and scheduling a successful plan to achieve customer requirements.

      • Manages / Schedules Shipments: Monitors production and schedules shipments / routing according to customer demands, customer location, and business situation, aligning/directing shipment departures.

      • Prepares documentation for export shipments assuring compliance with US Export laws.

      • Coordinate new product introductions with the sales team.

      • Enters / Maintains Part and Customer Information: Accurately and timely enters and maintains part, routing, and customer information in ERP system.

      • Help answering phones, and other receptionist duties as necessary.

      • Maintains professional and technical knowledge by participating in education workshops, reviewing professional publications, and implementing cost effective and profitable ways to increase throughput.

      • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
    • Other duties as assigned.

    Requirements:

    • High school diploma or equivalent required.

      • Associates or bachelor's degree preferred.

      • 2+ years of customer service experience preferred.

      • Excellent communication skills including active listening.

      • Service-oriented and able to resolve customer grievances.

      • Proficient computer skills with the ability to learn new software.

    DAC-EP IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER.
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

  • Corporate Services, Inc.

    Customer Service Representatives

    2 hours ago

    Corporate Services, Inc. Oswego, United States

    Job Description · Job DescriptionCorporate Services, Inc. has immediate job openings in Oswego, IL for customer service representatives on first shift. Current openings pay $ /hour. This is a great opportunity to gain experience with a great company. Please call our Aurora office ...

  • McGriff Insurance Services, LLC

    Commercial Service Representative/ Underwriting Su

    3 days ago

    McGriff Insurance Services, LLC Lake Oswego, United States Full time

    Insurance Commercial Service Representative / Underwriting Team Support · McGriff Insurance Services, LLC is a national leader in the insurance consulting industry. We are looking for an entry-level Team Support/Client Service Representative for our Public Entity Insurance Pool g ...

  • Best Western, Oswego, IL

    Breakfast Attendant

    6 days ago

    Best Western, Oswego, IL Oswego, United States

    Responsibilities include but are not limited to: · - Prepare, setup and take down of the daily complimentary breakfast buffet based on Marriott brand standards. · - Ensuring that the breakfast buffet always remains well-stocked and is replenished quickly and efficiently. · - Welc ...

  • Walmart Supercenter

    Home

    1 week ago

    Walmart Supercenter Oswego, United States

    This position is responsible for assisting in the operation of a department. · An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary. · Essential Functions · An individ ...

  • Oswego Community Unit School District 308

    Athletic Department Secretary

    1 week ago

    Oswego Community Unit School District 308 Oswego, United States

    **_Athletic Department Secretary (OH) 24/25 SY_** · - JobID: 13986 · **Date Posted**: · 4/9/2024**Location**: · Oswego High School · **COMPENSATION**: $20.68/hour plus benefits. *Please note that the hourly rate of pay is inclusive of the mandatory 4.5% retirement contribution to ...

  • Pontiac Care and Rehabilitation Center

    lpn

    1 week ago

    Pontiac Care and Rehabilitation Center Oswego, United States

    Pontiac Care and Rehabilitation Center - MAJOR DUTIES AND RESPONSIBILITIES: · 1. Follow established standards of nursing practices and implement facility policies and procedures. · 2. Interpret existing policies and procedures to nursing assistances, restorative nursing assistant ...

  • Addison Group

    Customer Service Supervisor

    1 week ago

    Addison Group Oswego, United States

    Our client is looking for a sharp Customer Service Supervisor to join their team. As a Customer Service Supervisor, you will play a crucial role in managing the day-to-day activities of the customer service team and ensuring the highest level of customer satisfaction. Responsible ...

  • Malone's Garage

    Automotive Service Technician

    2 days ago

    Malone's Garage Oswego, United States

    Job Description · Job DescriptionJoin an awesome team where hard work is rewarded · We are hiring a skilled automotive service technician with customer service and communication skills. In business over 80 years, Malone's Garage is family owned and operated and we treat our emplo ...

  • Diana Higgins Agency

    Multiline Representative

    2 days ago

    Diana Higgins Agency Lake Oswego, United States

    Job Description · Job DescriptionMultiple Line Representative - State Farm Agent Team Member · Diana Higgins Agency - State Farm in Lake Oswego, OR 97035 · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to thes ...

  • Restore Hyper Wellness

    Part-Time Hyper Wellness Representative

    1 week ago

    Restore Hyper Wellness Lake Oswego, United States Part time

    Job Description · Job DescriptionAbout Restore Hyper Wellness: · Restore Hyper Wellness ("Restore") is the award-winning creator of an innovative new category of health—Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such a ...

  • Restore Hyper Wellness

    Assistant General Manager

    13 hours ago

    Restore Hyper Wellness Lake Oswego, United States

    Job Description · Job DescriptionAbout Restore Hyper Wellness: · Restore Hyper Wellness ("Restore") is the award-winning creator of an innovative new category of health—Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such a ...

  • Restore Hyper Wellness

    Lead Registered Nurse

    13 hours ago

    Restore Hyper Wellness Lake Oswego, United States

    Job Description · Job DescriptionAbout Restore Hyper Wellness: · Restore Hyper Wellness ("Restore") is the award-winning creator of an innovative new category of health—Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such a ...

  • YogaSix - Lake Oswego

    Assistant General Manager

    2 days ago

    YogaSix - Lake Oswego Lake Oswego, United States

    Job Description · Job DescriptionDESCRIPTION · Job Title: Assistant General Manager · Reports to: General Manager · COMPANY OVERVIEW: · YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students o ...

  • Veolia North America

    Plant Operator I

    1 week ago

    Veolia North America Oswego, NY, United States

    Company Description About Veolia North America · A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, ener ...

  • Wireless Group Holdings

    Sales Representative

    6 days ago

    Wireless Group Holdings Oswego, United States

    Professional Sales | Customer Service | Business Development · Are you looking for a career-defining sales position where the fantastic earning potential and flexible scheduling are surpassed only by the relationships built with coworkers and clients that will last a lifetime? · ...

  • Veolia North America

    Plant Operator II

    1 week ago

    Veolia North America Oswego, NY, United States

    Company Description About Veolia North America · A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, ene ...

  • Milestone Systems

    Sales Development Representative, Leads

    1 day ago

    Milestone Systems Lake Oswego, United States

    Job Description · Job DescriptionDo you want to accelerate your career in Sales? Do you want to play an important role in identifying new customers? Are you eager to join the global industry leader in video management software? Then we have the ideal job for you · The Sales Deve ...

  • Broadwell Hospitality Group

    HeadHousekeeper

    2 days ago

    Broadwell Hospitality Group Oswego, United States

    Job Description · Job DescriptionGeneral Job Description · The Head Housekeeping manages all facets of the Housekeeping Department, ensuring that our associates achieve high levels of guest service and satisfaction, to include guest accommodations, laundry, and public areas and w ...

  • Rick Weissenhofer - State Farm Agent

    Products Representative

    5 days ago

    Rick Weissenhofer - State Farm Agent Oswego, United States Full time

    ROLE DESCRIPTION: · As a Products Representative - State Farm Agent Team Member with Rick Weissenhofer - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded ...

  • New York Life - OR & WA

    Fast Track to Management Financial Professional

    2 days ago

    New York Life - OR & WA Lake Oswego, United States

    Job Description · Job DescriptionWe're looking for leadership-oriented individuals to join our Fast Track Management Program. In this program, you'll have the opportunity to accelerate your path to management, and advance within 12 months. · Job Description · New York Life Insur ...