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    Client Delivery Consultant - Charlotte, United States - Convey Health Solutions

    Convey Health Solutions
    Convey Health Solutions Charlotte, United States

    2 weeks ago

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    Description

    Convey is an analytics solution company focused on helping providers and health plans deliver improved financial and medical cost outcomes. Convey's Pareto IntelligenceTM was designed to help our health plan clients solve critical financial and business challenges in a post PPACA (Patient Protection and Affordable Care Act) world.

    Our Client Advisory Associates are interested in immersing themselves in the areas of advanced data analytics and modeling, with an eye towards solving client problems.

    This is mostly a remote position with quarterly team meetings.

    KEY DUTIES AND RESPONSIBILITIES

    • A deep desire to serve clients by helping them interpret the outcomes of advanced analytics
    • Ensure the security, confidentiality, and integrity of client information for yourself and team
    • A genuine interest in using our proprietary analytical and visualization tools (Pareto Intelligence) to solve client problems.
    • A need to innovate and translate client ideas and feedback into enhancements to our suite of tools
    • Being our clients trustworthy partner to interpret outcomes from our suite of data analytic tools
    • Managing multiple client engagements and relationships concurrently
    • Using critical thinking skills to create customized analytic interpretations as requested by our clients
    • Providing live demonstrations and instructing new users on our suite of data analytic tools to current and prospective clients
    • Significant collaboration and communication with other technical and non-technical members of the team
    • Shows genuine interest in subject matter and builds rapport with audience
    • Is charismatic and enthusiastic in knowledge sharing; leaves audiences with a greater understanding
    • Drives multiple data gathering efforts and gains insight for analysis and data interpretations to suggest the root cause of a problem and describes its impact
    • Leads complex analyses and is able to socialize and gain buy-in to specific courses of action
    • Demonstrates effective use of communication (verbal and written), diagnostic, as well as facilitation skills, when working with clients get mutually agreement of what the need is and solve their problem
    • Can clearly articulate knowledge about the firm to internal and external clients
    • Shows a deep and credible knowledge about the broad capabilities of the function (i.e., clients see individual as trusted advisor who can involve the right resources to solve a problem)
    • Shows advanced understanding of competitors offerings, Client portfolios (for example Medicare Advantage, Medicaid, etc.) and client specific processes, procedures, and regulatory guidelines and new business opportunities to anticipate future changes and develop strategies that provide competitive advantage
    • Demonstrates in-depth grasp of most client portfolios to draw parallels in strategic decisions and account expansion

    EDUCATION AND EXPERIENCE

    • A Bachelors Degree in Data Analytics, Economics, Management Information Systems, Finance, Accounting, or other related degrees is preferred
    • Detail-oriented, organized, and able to juggle multiple tasks/projects with minimal supervision.
    • Demonstrated passion, curiosity, flexibility and positive attitude.
    • 3 to 7 years of combined Consulting and Data Analytics experience
    • Health Plan experience welcomed
    • Demonstrate an analytical mindset with great attention to detail.
    • Excellent analytical skills.
    • Proficiency in using SQL. Athena preferred.
    • Experience with JHub and other coding languages.
    • Experience working with large datasets.
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