- Insight Global is looking for a Service Delivery Coordinator to work onsite 3x each week.
- Determines user needs and requirements and recommends ways to improve systems.
- Serves as primary point of contact between users and engineering/development staff.
- Identifies, documents, reports and tracks system issues.
- Supports the process of translating business needs into formal technical requirement deliverables.
- Service Delivery Experience (understanding of applications outages)
- Computer Generalist (understand how software systems work
- Knowledge of virtualization as well as other technologies (VMs, SQL, Cisco, etc.)
- Ticketing System
- Excel (Pivot Tables)
- Great written and oral skills
- Previous client experience
Service Delivery Consultant - Charlotte, United States - Insight Global
Description
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
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Required Skills & Experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.