Systems Engineer II - Raleigh, United States - NRTC

Description

Job DescriptionJob Description

Systems

Engineer

II
(DevSecOps)

NRTC is Member Driven and Technology Focused – providing solutions that help our 1,500 electric and telephone members bring all the advantages of today's evolving technology to rural America.

NRTC's solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated broadband, managed services, smart grid, mobile and video solutions.

We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations.

Job Summary

Systems Engineer II will support our internal and external IT operations, internal network, and DevOps processes for our development efforts.

The DevSecOps team is currently modernizing the infrastructure of 5+ Acquistions of NRTC in recent years. We intend to standardize Ubuntu Linux as base, with containers for applications. In the process we will take the old systems, move them into infrastructure as code and redeploy as needed.

Responsibilities

Monitor and manage NRTC's internal infrastructure devices (servers and network gear)

Develop test and staging environments for servers and networking equipment

Deploy applications for customer facing systems in a Dockerized Environment

Deploy initial NUS (Network Utility Servers) with PXEBoot for initial setup and then use ansible automation for further configuration

Assist junior staff in troubleshooting issues with DHCP, Radius, Authoratative and Caching DNS

Assist junior staff in troubleshooting issues with configurations being pushed from our internal systems to the NUS, ie Radius user files, DHCP mac reservation configurations

Assist with system hardening, security base-lining and log management.

Work with the network team to help transition services between locations

Create scripts, containers and processes for automation of repetitive tasks

Perform change management activities, which includes performing code upgrades to production systems

Maintain internal networks for cloud infrastructure

Develop logging filters to help focus the operations teams on the useful information

Other duties as assigned

Qualifications

Knowledge, Skills, and Abilities

Working knowledge of DHCPD (ISC DHCP and/or KEA), Radius (Radiator), TFTP, Postgres, REDIS, MySQL, and superviserD

Strong understanding of DNS management and troubleshooting (ISC BIND and/or PowerDNS, Unbound)

Proficient with Nginx and Apache

Experience with IP management (IPv4 and IPv6 Subnetting and routing)

Ability to work with legacy Linux distributions such as CentOS 6 and CentOS 7

Proficiency with Debian (mainly Ubuntu) systems is a plus

Proficiency with iDRAC and PXE Boot

Proficient with Linux, Familiarity with Both Centos and Ubuntu

Proficient in core networking principles

Work independently or as part of a team to diagnose and troubleshoot issues

Capable of troubleshooting and diagnosing most issues related to responsible systems

Exercises good judgment when seeking assistance to solve or troubleshoot most issues

Networking knowledge is a plus

Knowledge of JUNOS and VYOS is a plus

Provide mentoring to junior level staff

Some Windows Experience is a plus

Strong teamwork skills

Ability to learn and understand current and evolving technologies both at a high level and at a detailed level

Ability to communicate and problem solve efficiently and effectively with identified customers and IT personnel to ensure the implementation of accurate processes

Understanding of IT security concepts

Experience creating and debugging basic scripts for repetitive processes

Advanced level knowledge of all aspects of administration for the Linux operating system including installation, management, application deployment, database management, and security

Ability to be proactive, detail-oriented, and self-motivated

Minimum Education and Experience

Demonstrable experience can be subsisted for any of the before requirements. Examples being Open Source, personal or community projects.

Five (5) years of experience managing Linux server infrastructure, including troubleshooting, physical installations, modifications, replacements and configuration changes and log analysis

An equivalent combination of education and experience may be considered.

Minimum of (2) years of experience managing

containerization/virtualization

in a large scale production environment.

Minimum of (2) years of experience managing AWS or other cloud environment

Physical Demands

This position requires on call support rotation – 24x7 support.

Minimum domestic travel possible, approximately 5%

Work is typically performed in a remote office setting

Disclaimer:

The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position.

It is not intended to be an exhaustive list of required responsibilities, duties and skills. The order in which responsibilities, duties and skills are listed is not significant.
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Company DescriptionNRTC – Member Driven and Technology Focused

NRTC provides solutions that help our 1,500 electric and telephone members bring all the advantages of today's evolving technology to rural America.

NRTC's solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, advanced metering networks, next-generation energy, grid intelligence, broadband, managed services, mobile and video.

We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations.

We are looking to add experienced staff to our growing company to help our rural cooperative members develop their technology.

Our approach is to educate and support our members as we work with them through a consultative process.

Mission
NRTC provides solutions that help our telecommunications and electric members bring all of the advantages of today's evolving technology to rural America

Vision
We will be our members' most trusted technology partner

Values
Our members are our reason for being
We put the needs of our members first.
We focus on delivering impactful solutions to them.
Our team is the foundation of our success
We trust each other. We cooperate with each other.
We unite to accomplish our goals together.
Our passion is supporting rural communities
We are dedicated to our members and the communities they serve.

IDEA Committee

At NRTC, we are committed to Inclusion, Diversity, Equity and Awareness in the broadest sense to honor our company values.

We believe an inclusive work environment provides an atmosphere that allows all employees to attain their greatest potential and achieve the greatest benefits for our Members.

The IDEA Committee is committed to furthering a supportive and welcoming workplace environment in which employees of all backgrounds and demographic characteristics can productively and cohesively work together.

Total Rewards

We are proud to offer our employees an appealing total rewards package including competitive pay and a matching 401(k) plan, along with medical (with HSA contributions from NRTC), dental, vision, and short/long term disability insurance.

We also offer 12 paid company holidays, paid-time off and paid training, as well as an employee assistance program, discounted wireless plan, and so much more.

Growth and Development

At NRTC, we pride ourselves in promoting from within and developing careers through our mentorship, Educational Assistance programs, NRTC University webinars, and a learning management platform.

Most of our positions are posted internally first, where we give our existing employees the opportunity to elevate their careers.

NRTC also provides a mentorship program that helps employees find experienced mentors who can lead them on their professional journeys.

Our educational assistance program offers an annual reimbursement of up to $5,250 per calendar year for educational costs to promote professional growth with continued education outside of NRTC.

Monthly NRTC University webinars are hosted to educate our employees on other business units and departments. NRTC provides a robust learning management platform including thousands of courses for continued self-education.

Transparent Leadership

Our Executive and Senior Leadership Teams provide frequent updates with our quarterly "All Hands Meetings" both company-wide and within each one of our four business units.

These meetings consist of important company updates, candid financial information, employee milestones, Employee Excellence Awards, special guests, IDEA updates and on-the-spot employee Q&A.

To help encourage open communication, feedback and discussions, NRTC leadership also has an "open door policy," and conducts numerous employee surveys which allows our employees to help shape the culture and future of NRTC.Company DescriptionNRTC – Member Driven and Technology Focused \r

NRTC provides solutions that help our 1,500 electric and telephone members bring all the advantages of today's evolving technology to rural America.

NRTC's solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, advanced metering networks, next-generation energy, grid intelligence, broadband, managed services, mobile and video.

We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations.

We are looking to add experienced staff to our growing company to help our rural cooperative members develop their technology.

Our approach is to educate and support our members as we work with them through a consultative process.

\r\rMission\rNRTC provides solutions that help our telecommunications and electric members bring all of the advantages of today's evolving technology to rural America\r\rVision\rWe will be our members' most trusted technology partner\r\rValues\rOur members are our reason for being\rWe put the needs of our members first.\rWe focus on delivering impactful solutions to them.\r Our team is the foundation of our success\rWe trust each other.

We cooperate with each other.\rWe unite to accomplish our goals together.\r Our passion is supporting rural communities\rWe are dedicated to our members and the communities they serve.\r\rIDEA Committee\r

At NRTC, we are committed to Inclusion, Diversity, Equity and Awareness in the broadest sense to honor our company values.

We believe an inclusive work environment provides an atmosphere that allows all employees to attain their greatest potential and achieve the greatest benefits for our Members.

The IDEA Committee is committed to furthering a supportive and welcoming workplace environment in which employees of all backgrounds and demographic characteristics can productively and cohesively work together.

\r\rTotal Rewards\r

We are proud to offer our employees an appealing total rewards package including competitive pay and a matching 401(k) plan, along with medical (with HSA contributions from NRTC), dental, vision, and short/long term disability insurance.

We also offer 12 paid company holidays,

paid-time off and paid training, as well as an employee assistance program, discounted wireless plan, and so much more.\r\rGrowth and Development\r

At NRTC, we pride ourselves in promoting from within and developing careers through our mentorship, Educational Assistance programs, NRTC University webinars, and a learning management platform.

Most of our positions are posted internally first, where we give our existing employees the opportunity to elevate their careers.

NRTC also provides a mentorship program that helps employees find experienced mentors who can lead them on their professional journeys.

Our educational assistance program offers an annual reimbursement of up to $5,250 per calendar year for educational costs to promote professional growth with continued education outside of NRTC.

Monthly NRTC University webinars are hosted to educate our employees on other business units and departments. NRTC provides a robust learning management platform including thousands of courses for continued self-education.

\r\rTransparent Leadership\r

Our Executive and Senior Leadership Teams provide frequent updates with our quarterly "All Hands Meetings" both company-wide and within each one of our four business units.

These meetings consist of important company updates, candid financial information, employee milestones, Employee Excellence Awards, special guests, IDEA updates and on-the-spot employee Q&A.

To help encourage open communication, feedback and discussions, NRTC leadership also has an "open door policy," and conducts numerous employee surveys which allows our employees to help shape the culture and future of NRTC.

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