- Provides support to Solutions Management/Project Management/Product Management teams.
- Works with the business to capture and document requirements using a range of techniques such as workshop facilitation, document analysis, user stories, task and workflow analysis.
- Discovers and documents the as-is process by applying various process modeling techniques.
- Participates in recurring Project Review Board (PRB) and other associated business and technology meetings as needed.
- Works independently on small to large and complex projects without the need for supervision.
- Understands how reports and data are used in the business units and is able to create reports from Salesforce or Campus Vue using Excel and/or Tableau.
- Manage the logistics, scheduling and prioritization for all projects and tasks assigned.
- Adhere to policies and procedures set forth by Full Sail University
- Maintain strict confidentiality of company and personnel information
- Demonstrate a strong commitment to the mission and values of Full Sail University
- Adhere to company attendance standards
- Perform any other duties as assigned
- Three or more years of experience in solution/product management and user relations
- Basic or better business process planning skills
- Basic knowledge of planning for consistent standards and processes
- Basic business modeling skills
- Basic knowledge of project management methodologies
- Basic knowledge of the SDLC (software development life cycle)
- Basic ability to effectively interview individual users or groups of users to develop user stories
- Basic ability to lead the capture of user requirements through user stories
- Basic ability to develop specifications for solution developers, or other solution providers
- Basic ability to prepare and deliver presentations
- Desire to learn and help others
- Good communication and presentation skills
- Excellent organizational skills, including project planning
- Methodical, consistent and patient approach to problem solving
- Participatory approach to teamwork, ability to foster an environment of creativity and collaboration
- Active participation in waterfall and agile development processes
- Ability to help prioritize and juggle many small, large, and important projects
- Perform strategic planning, coordination of a roadmap, development, construction, and implementation plans
- Inter-departmental coordination of application release cycles, training, and risk management
- Advanced project management skills
- Bachelor's degree in Project Management, Computer Science, Management Information Systems or related discipline - or equivalent work experience
- Minimum of two years Information Systems work experience
-
Solution Analyst
1 week ago
Oracle Orlando, United StatesJob Description · As a member of the Support organization, you will resolve post-sales customer inquiries via phone and electronic means. Your focus is to provide level two support including problem resolution within published goals using the Knowledge Base, write product documen ...
-
Solution Analyst
1 week ago
Oracle Orlando, United StatesJob Description · As a member of the Support organization, you will resolve post-sales customer inquiries via phone and electronic means. Your focus is to provide level two support including problem resolution within published goals using the Knowledge Base, write product documen ...
-
Solution Analyst
8 hours ago
Oracle Orlando, United StatesJob Description · As a member of the Support organization, you will resolve post-sales customer inquiries via phone and electronic means. Your focus is to provide level two support including problem resolution within published goals using the Knowledge Base, write product docume ...
-
Solution Analyst
2 weeks ago
Ll Oefentherapie Orlando, United StatesAs a member of the Support organization, you will resolve post-sales customer inquiries via phone and electronic means. Your focus is to provide level two support including problem resolution within published goals using the Knowledge Base, write product documentation, use Web Re ...
-
Solution Analyst
2 days ago
Oracle Orlando, United States OTHERAs a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. · When everyone's voice is heard, we're inspired to go beyond what's been done before. It's ...
-
Solution Analyst
1 week ago
Oracle Orlando, United States OTHERAs a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. · When everyone's voice is heard, we're inspired to go beyond what's been done before. It's ...
-
Solution Analyst
1 week ago
Oracle Orlando, United States OTHERAs a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. · When everyone's voice is heard, we're inspired to go beyond what's been done before. It's ...
-
Solution Analyst
1 week ago
Oracle Orlando, United States OTHERAs a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. · When everyone's voice is heard, we're inspired to go beyond what's been done before. It's ...
-
Solution Analyst
1 week ago
Oracle Orlando, United States OTHERAs a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. · When everyone's voice is heard, we're inspired to go beyond what's been done before. It's ...
-
Senior Solution Analyst
1 week ago
Oracle Orlando, United States OTHERAs a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. · When everyone's voice is heard, we're inspired to go beyond what's been done before. It's ...
-
Technical Solution Analyst 2
2 weeks ago
Oracle Orlando, United States OTHERAs a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. · When everyone's voice is heard, we're inspired to go beyond what's been done before. It's ...
-
HR Analyst
1 week ago
Down to Earth Landscape & Irrigation Maitland, United StatesIt's an exciting time at Down To Earth We are a growing, commercial landscaping company dedicated to safety, quality and continuous improvement. To deliver on the high standards our customers demand, we need to attract and retain smart, dedicated people who love their work. · Add ...
-
SAP Vistex Solutions Analyst
1 day ago
Conexess Lake Mary, United StatesOur History: · From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small ...
-
Epic Revenue Cycle Associate Analyst
2 days ago
AdventHealth Information Technology Altamonte Springs, United States**AdventHealth Information Technology** · **All the benefits and perks you need for you and your family**: · Benefits from Day One · Career Development · Whole Person Wellbeing Resources · Award-winning IT Department · **Our promise to you**: · Joining AdventHealth is about being ...
-
Management Analyst
1 week ago
HII Orlando, United StatesRequisition Number: 18997 · Required Travel: 0 - 10% · Employment Type: Full Time/Hourly/Non-Exempt · Security Clearance: Ability to Obtain · Level of Experience: Entry Level · This opportunity resides with **Live, Virtual, Constructive Solutions**, a business group within HII's ...
-
Registered Behavior Technician
1 week ago
Diligent Behavioral Solutions, LLC Orlando, United States**About us** · Diligent Behavioral Solutions, LLC is a small business. We are professional, data-driven and rewarding. · Our work environment includes: · - Growth opportunities · - On-the-job training · - Flexible working hours · - Casual work attire · **Responsibilities**: · - I ...
-
Application Support Analyst
4 days ago
Kinetic Software Ltd Orlando, United States**About Kinetic**: · At Kinetic, we are more than just a software company; we represent a movement. As global leaders in student accommodation, event management, room management, and catering management solutions, we are at the vanguard of transforming the higher education sector ...
-
IT-Systems Analyst
1 week ago
BlueWave Ventures Belle Isle, United StatesIT Systems Analyst (m/f/d) with possibility for home office International mechanical engineering company located in Lindau/Bodensee Belle Isle Crane Company is a manufacturer of highly advanced industrial products. Founded in [year], Crane provides products and solutions for cust ...
-
IT Analyst
1 week ago
Foundation Partners LLC Winter Park, United StatesRevolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 100 locations across the country, Foundation Partners Group is continuing to expand their re ...
-
Business Systems Analyst
1 week ago
Hillpointe Winter Park, United StatesOpportunity Knocks · Hillpointe is a fully integrated real estate development and investment management firm that has grown to become one of the largest multifamily developers in the United States. Are you ready for the next level of advancement in your career? In that case, we ...
Business Solutions Analyst - Winter Park, United States - Full Sail University
Description
If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding
The Business Solutions Analyst is a key member of the Information Media and Technology department's solutions management team that is responsible for providing service to stakeholders, performing regular research and discovery, as well as analysis and overall support for various technology projects from initial requirement identification through implementation.
Essential Duties and Responsibilities:
Competencies
Business:
Basic understanding of web application design or Basic understanding of cloud application design or Basic understanding of database structures
Education and/or Experience:
Professional development certificates, Salesforce Trailhead Badges, or other Enterprise solution trainings are welcome and recognized, but not mandatory.
Computer/Equipment Skills:
Ability to learn and demonstrate proficiency in a diverse technological environment.
Environmental Factory/Physical Demands:
Work is performed in hybrid work environment hybrid (working from home and/or from the office). While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.
Full Sail is an Equal Opportunity Employer.