- Learning and understanding company insurance products.
- Answering calls and responding to customer complaints.
- Accessing customer accounts and policy schedules.
- Cross selling current clients and converting prospects to new clients.
- Providing customers with detailed information about policies and products.
- Recommending available products.
- Forwarding customers to sales agents when a policy needs to be initiated or upgraded.
- Typing up complaint reports.
- Managing the customer complaint database.
- Minimum High school diploma or GED, experience can be a substitutive.
- Minimum Personal Lines Insurance Producer License.
- Previous experience in insurance a plus but not required.
- In-depth knowledge of insurance products and policy schedules.
- Friendly and professional demeanor.
- Excellent communication and interpersonal skills.
- Computer literacy skills.
- Ability to remain calm in stressful situations.
- Ability to explain detailed policy concepts in a simple way.
-
Customer Service Representative
3 weeks ago
Sunbelt Rentals Augusta, United States**Join Our Team** · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast f ...
-
Financial Services Representative
2 weeks ago
Maine State Credit Union Augusta, United States**Why Maine State Credit Union?** · At Maine State Credit Union, we are devoted to improving our members' financial lives, not just the bottom line. When you visit our lobbies in Augusta, Waterville, Gray, or Rockland or engage with our eBranch contact center employees, you will ...
-
Member Services Representative
1 week ago
Maine Public Employees Retirement System Augusta, United StatesPrimary responsibilities focus on quality customer service in assisting our members (State, Teacher, and Participating Local District employees) at various stages of their membership. The work may include receiving paperwork and ensuring its completeness and accuracy; processing ...
-
Member Services Representative
1 week ago
Maine State Credit Union Augusta, United States**Why Maine State Credit Union?** · At Maine State Credit Union, we are devoted to improving our members' financial lives, not just the bottom line. When you visit our lobbies in Augusta, Gray, Rockland or Waterville, or engage with our eBranch contact center employees, you will ...
-
Customer Service Representative
3 weeks ago
Netech Corporation Farmingdale, United StatesAbout the company: Netech Corporation, a leading Manufacturer of Biomedical & Industrial Test Instruments. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. As we continue to grow, we are seeking a meticulous and organized individual to jo ...
-
Heating Oil Customer Service Representative
2 weeks ago
CN Brown Augusta, United States**Job Title**:Heating Oil Customer Service Representative · **Job Summary**: · To assist manager in daily clerical tasks and maintain company records in a timely and accurate manner. Provide legendary customer service and maintaining customer satisfaction. · Customer Satisfaction ...
-
Customer Service Representative
1 week ago
Lincare Farmingdale, United States**Lincare** is a leading respiratory care products and services company, with local centers throughout the United States, and is headquartered in Clearwater Fl. This **Customer Service Representative **is for our **Farmington NY **center. · - Work directly with medical profession ...
-
Client Service Representative
2 weeks ago
Kirschenbaum & Phillips, P.C. Farmingdale, United StatesNassau County law firm has an opportunity for a Client Services Assistant. · **Responsibilities**: · - Liaison between the firm and clients · - Maintain positive relationships with staff and clients · - Enter data into computer systems · - Prepare monthly reports for clients · - ...
-
Customer Service Representative
2 weeks ago
Tri-County Insurance Agency Inc. Gardiner, United StatesPay: $ $30.00 per hour · Expected hours: 35 per week · **Benefits**: · - Dental insurance · - Health insurance · - Paid time off · Shift: · - Day shift · Work setting: · - In-person · **Education**: · - High school or equivalent (preferred) · **Experience**: · - Customer Service: ...
-
Customer Service Representative
3 weeks ago
Williams Fuel Company Gardiner, United States**Job Types**: Full-time, Part-time · Pay: $ $20.00 per hour · **Benefits**: · - 401(k) · - Dental insurance · - Health insurance · - Vision insurance · Experience level: · - 2 years · Shift: · - Day shift · Weekly day range: · - Monday to Friday · - No weekends · Work setting: · ...
-
Serenity Aquarium& Aviary Services Augusta, United States Part timeWant to work for an exciting company with an incredible and never ending appetite for growth? We are a rapidly growing aquarium and aviary service company. Our customers look to us to create a very serene and engaging environment for their residents/customers to enjoy. This parti ...
-
Customer Service Representative/front Desk
1 week ago
High End Automotive Detailing Company - Showroom Location Full Time Schudule Farmingdale, United States**Job Opportunity: Customer Service Representative - Sales Front Desk** · **Location**: Farmingdale, NY · **Company**: High-End Automotive Detailing · **Position Type**: Full time or part time 20 to 40 hours weekly · **Hours of oparation**: 9 AM to 6 PM, Monday to friday · **Pay* ...
-
Patient Service Representative
3 weeks ago
HealthReach Community Health Centers Belgrade, United StatesBelgrade Regional Health Center is seeking a **Patient Service Representative **to join their friendly family practice. Responsibilities include telephone communication, scheduling for multiple disciplines, collecting payments, and clerical duties. · **Benefits**: · - 401(k) · - ...
-
Patient Service Representative
3 weeks ago
HealthReach Community Health Centers Livermore Falls, United StatesWestern Maine Family Health Center is seeking a **Patient Service Representative **to join their friendly family practice. Responsibilities include telephone communication, scheduling for multiple disciplines, collecting payments, and clerical duties. · **Benefits**: · - 401(k) · ...
-
Customer Service Representative
3 weeks ago
COFORGE Marketing Augusta, United StatesWe at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Augusta, GA location. · Role: Customer Service Representative · Location: Augusta, GA · Mode Of Hire: Full Time · Responsibilities · Provide high touch cust ...
-
Customer Service Representative
3 weeks ago
Jiffy Lube International Augusta, United StatesLooking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. · Main Responsibilities of a Customer Service Representative · Serves customers by providing ...
-
Constituent Services Representative
1 week ago
State of Maine, Bureau of Human Resources Augusta, United StatesConstituent Services Representative (Governor's Specialist Assistant) - Repost · Augusta , Maine , United States | Governor's Office | Full-time · Apply by: May 17, 2024 · Apply with Linkedin Apply · GOVERNOR'S OFFICE · CONSTITUENT SERVICES REPRESENTATIVE · Opening Date: May 3, ...
-
Customer Service Representative
1 week ago
Circle K Stores, Inc. Augusta, United StatesStore : 695 Fury's Ferry Rd, Augusta, Georgia 30907 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, w Customer Service Representative, Cus ...
-
Customer Service Representative
3 weeks ago
Circle K Stores, Inc. Augusta, United StatesStore : 2855 Washington Rd, Augusta, Georgia 30909 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, wo Customer Service Representative, Cus ...
-
Customer Service Representative
3 weeks ago
Trinity Industries Augusta, United StatesCustomer Service, intake of BO - Ls, and commodities being delivered or transferred Fulfill daily workload and tasks delegated by manager/cross-train as necessary Enforces safety policies and procedures with other employees and visitors to the facili Customer Service Representati ...
Insurance Customer Service Representative - Augusta, United States - The 404 Agency | The 706 Agency: Allstate Insurance
3 weeks ago
Description
Job Description
Job DescriptionAre you coachable?
Do you have computer literacy skills?
Are you a skilled multitasker?
Do you enjoy helping and assisting people?
Would you like to work in an environment where you have adequate support?
Are you looking to advance in your career?
If you answered Yes, to any of the above questions, our Administrative Assistant role with out Client Support Department may be a great fit for you. We are an exclusive Allstate agency, top in our market in the state of Georgia and South Carolina.
We are looking for a licensed insurance individual, with at minimum a Personal Lines producers insurance license, to join our Client Support Department. As a Insurance Administrative Assistant you will support our clients in customer service related needs. In this role, you will be responsible for handling incoming service, appropriately handling customer concerns and complaints, cross selling current clients, and providing potential customers with detailed information about our products.
To ensure success in this role you must have: a mature mentality, a friendly and professional demeanor, skilled multitasker, computer literacy, communication skills, and the ability to stay calm under pressure.
Administrative Assistant Responsibilities:
Administrative Assistant Requirements: