- Serves customers by providing all necessary service and product information.
- Resolves service and product problems.
- Ensures customer satisfaction and pleasant user experience.
- Answers service and product questions to attract potential customers.
- Recommends other services and products based on the known information.
- Records account information to open customer accounts.
- Updates account information.
- Maintains customer records.
- Resolves service and product problems.
- Clarifies customers' complaints.
- Determines the cause of the problem.
- Provides adequate solutions to problems according to the policy.
- Multitasking
- Analyzing information
- Resolving conflict
- Phone skills
- Listening
- Documentations skills
- Market Knowledge
- Problem-solving
- Quality focus
- Communication skills
- Product knowledge
- Customer service
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Customer Service Representative
3 weeks ago
Sunbelt Rentals Augusta, United States**Join Our Team** · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast f ...
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Financial Services Representative
2 weeks ago
Maine State Credit Union Augusta, United States**Why Maine State Credit Union?** · At Maine State Credit Union, we are devoted to improving our members' financial lives, not just the bottom line. When you visit our lobbies in Augusta, Waterville, Gray, or Rockland or engage with our eBranch contact center employees, you will ...
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Member Services Representative
1 week ago
Maine Public Employees Retirement System Augusta, United StatesPrimary responsibilities focus on quality customer service in assisting our members (State, Teacher, and Participating Local District employees) at various stages of their membership. The work may include receiving paperwork and ensuring its completeness and accuracy; processing ...
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Member Services Representative
1 week ago
Maine State Credit Union Augusta, United States**Why Maine State Credit Union?** · At Maine State Credit Union, we are devoted to improving our members' financial lives, not just the bottom line. When you visit our lobbies in Augusta, Gray, Rockland or Waterville, or engage with our eBranch contact center employees, you will ...
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Customer Service Representative
1 week ago
Lincare Farmingdale, United States**Lincare** is a leading respiratory care products and services company, with local centers throughout the United States, and is headquartered in Clearwater Fl. This **Customer Service Representative **is for our **Farmington NY **center. · - Work directly with medical profession ...
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Customer Service Representative
3 weeks ago
Netech Corporation Farmingdale, United StatesAbout the company: Netech Corporation, a leading Manufacturer of Biomedical & Industrial Test Instruments. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. As we continue to grow, we are seeking a meticulous and organized individual to jo ...
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Heating Oil Customer Service Representative
2 weeks ago
CN Brown Augusta, United States**Job Title**:Heating Oil Customer Service Representative · **Job Summary**: · To assist manager in daily clerical tasks and maintain company records in a timely and accurate manner. Provide legendary customer service and maintaining customer satisfaction. · Customer Satisfaction ...
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Client Service Representative
2 weeks ago
Kirschenbaum & Phillips, P.C. Farmingdale, United StatesNassau County law firm has an opportunity for a Client Services Assistant. · **Responsibilities**: · - Liaison between the firm and clients · - Maintain positive relationships with staff and clients · - Enter data into computer systems · - Prepare monthly reports for clients · - ...
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Customer Service Representative
2 weeks ago
Tri-County Insurance Agency Inc. Gardiner, United StatesPay: $ $30.00 per hour · Expected hours: 35 per week · **Benefits**: · - Dental insurance · - Health insurance · - Paid time off · Shift: · - Day shift · Work setting: · - In-person · **Education**: · - High school or equivalent (preferred) · **Experience**: · - Customer Service: ...
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Customer Service Representative
3 weeks ago
Williams Fuel Company Gardiner, United States**Job Types**: Full-time, Part-time · Pay: $ $20.00 per hour · **Benefits**: · - 401(k) · - Dental insurance · - Health insurance · - Vision insurance · Experience level: · - 2 years · Shift: · - Day shift · Weekly day range: · - Monday to Friday · - No weekends · Work setting: · ...
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Serenity Aquarium& Aviary Services Augusta, United States Part timeWant to work for an exciting company with an incredible and never ending appetite for growth? We are a rapidly growing aquarium and aviary service company. Our customers look to us to create a very serene and engaging environment for their residents/customers to enjoy. This parti ...
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Customer Service Representative/front Desk
1 week ago
High End Automotive Detailing Company - Showroom Location Full Time Schudule Farmingdale, United States**Job Opportunity: Customer Service Representative - Sales Front Desk** · **Location**: Farmingdale, NY · **Company**: High-End Automotive Detailing · **Position Type**: Full time or part time 20 to 40 hours weekly · **Hours of oparation**: 9 AM to 6 PM, Monday to friday · **Pay* ...
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Patient Service Representative
3 weeks ago
HealthReach Community Health Centers Belgrade, United StatesBelgrade Regional Health Center is seeking a **Patient Service Representative **to join their friendly family practice. Responsibilities include telephone communication, scheduling for multiple disciplines, collecting payments, and clerical duties. · **Benefits**: · - 401(k) · - ...
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Patient Service Representative
3 weeks ago
HealthReach Community Health Centers Livermore Falls, United StatesWestern Maine Family Health Center is seeking a **Patient Service Representative **to join their friendly family practice. Responsibilities include telephone communication, scheduling for multiple disciplines, collecting payments, and clerical duties. · **Benefits**: · - 401(k) · ...
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Customer Service Representative
3 weeks ago
COFORGE Marketing Augusta, United StatesWe at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Augusta, GA location. · Role: Customer Service Representative · Location: Augusta, GA · Mode Of Hire: Full Time · Responsibilities · Provide high touch cust ...
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Customer Service Representative
2 weeks ago
Circle K Stores, Inc. Augusta, United StatesStore : 695 Fury's Ferry Rd, Augusta, Georgia 30907 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, w Customer Service Representative, Cus ...
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Constituent Services Representative
1 week ago
State of Maine, Bureau of Human Resources Augusta, United StatesConstituent Services Representative (Governor's Specialist Assistant) - Repost · Augusta , Maine , United States | Governor's Office | Full-time · Apply by: May 17, 2024 · Apply with Linkedin Apply · GOVERNOR'S OFFICE · CONSTITUENT SERVICES REPRESENTATIVE · Opening Date: May 3, ...
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Customer Service Representative
3 weeks ago
Circle K Stores, Inc. Augusta, United StatesStore : 2855 Washington Rd, Augusta, Georgia 30909 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, wo Customer Service Representative, Cus ...
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Customer Service Representative
3 weeks ago
Trinity Industries Augusta, United StatesCustomer Service, intake of BO - Ls, and commodities being delivered or transferred Fulfill daily workload and tasks delegated by manager/cross-train as necessary Enforces safety policies and procedures with other employees and visitors to the facili Customer Service Representati ...
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Hospital Services Representative
1 week ago
Augusta University Health Augusta, United StatesThe Hospital Services Representative (Blue Coat Ambassador is a key component of the patient/family experience and serves to create a positive first and last impression. This role provides highest level of patient engagement, attention, assistance, a Hospital, Representative, Amb ...
Customer Service Representative - Augusta, United States - Jiffy Lube International
Description
Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements.
Main Responsibilities of a Customer Service Representative
We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.
Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.
Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.
A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.
By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.
Responsibilities of a Customer Service Representative
