Customer Service Representative - Farmingdale, United States - Lincare

Lincare
Lincare
Verified Company
Farmingdale, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Lincare is a leading respiratory care products and services company, with local centers throughout the United States, and is headquartered in Clearwater Fl. This
Customer Service Representative is for our
Farmington NY center.

  • Work directly with medical professionals and physicians to facilitate patient care
  • Advocate for and work in lockstep with chronic patients
  • Work for an organization that rewards success and fosters a culture of promotion

Job Responsibilities include:


  • Provide outcomebased solutions for our physician referral sources and existing patient population
  • Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
  • Prepare and analyze the billing and setup paperwork for patient services
  • Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
  • Recommend potential products or services to management by collecting patient information and analyzing customer needs
  • Actively participate in the training of new customer service and sales personnel

Qualifications

  • High school diploma or GED preferred
  • Proven work experience required
  • Strong ability to communicate over the phone in a friendly and professional manner.
  • Multitasking capabilities
  • Computer and technological literacy
  • Positive and professional personal image

Physical Demands:

This employee must occasionally lift and/or move up to 25 pounds


Pay:
$ $23.00 per hour

Expected hours: 40 per week


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Health insurance
  • Onthejob training
  • Paid time off
  • Referral program
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Inperson
  • Office

Work Location:
In person
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