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    Patient Service Rep - San Francisco, United States - Group A LLC

    Group A LLC
    Group A LLC San Francisco, United States

    1 week ago

    Default job background
    Description
    Responsibilities:
    • Provide clerical support by answering telephones, scheduling and registering patients.
    • Appointment scheduling, managing referrals, obtaining authorizations, inbasket management, etc.
    • Verify insurance coverage, obtain patient demographics, ensure necessary authorizations are obtained prior to patient visits, and may troubleshoot billing problems.
    Requirements:
    • Education/ Knowledge, including Licensure/ Certification/ Registration
    • High school diploma/GED required.
    • Experience in a high-volume specialty physician practice office as typically acquired in one year.
    • Bachelor's degree preferred.
    • Knowledge of managed care, Medi-Cal, Medicare eligibility, authorization and billing requirements and physician billing procedures.
    • Knowledge of Microsoft Office programs including Excel, Word, Access and similar programs.
    • Experience in medical office setting and IDX system desired.
    Skills
    • Ability to identify problems, prioritize, and problem solve.
    • Basic keyboarding and computer skills.
    • Basic knowledge of English language, grammar and composition.
    • Basic math skills demonstrating accuracy and attention to detail.
    • Excellent interpersonal and customer service skills.
    • Medical billing skills sufficient to coordinate authorization and billing requests.
    • This position requires this patient health information in order to perform the functions outlined as part of this position description.
    • Bilingual Spanish preferred
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