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San Francisco

    Customer Service Reps Needed for - West Valley City, United States - RTS Distributing Inc

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    Description

    Benefits:

    Bonus based on performance

    Company parties

    Competitive salary

    Flexible schedule

    Opportunity for advancement

    Training & development

    Benefits/Perks

    Competitive Compensation

    Career Growth Opportunities

    Job Summary

    We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, and is able to remain calm under pressure.

    Responsibilities

    Identify the reason for the customer's, collect relevant information, and provide solutions.

    Refer to premade scripts for a variety of customer service topics.

    Use best practices in customer service techniques to develop rapport and build relationships with customers.

    Meet personal and team goals.

    Attend trainings to maintain up-to-date skills and knowledge.

    Qualifications

    Previous experience as a Customer Service Representative or in a similar role is preferred verbal communication skills.

    Understanding of active listening techniques

    Ability to work well under pressure.

    Highly organized with the ability to prioritize projects and manage time effectively.



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