Route IT Technician - Chicago, United States - Vending Coast LLC

Vending Coast LLC Chicago, United States

1 day ago

Description

Job Description

Are you experienced Field Technician who are pro with hardware troubleshooting and installation? Then join our growing IT Team of the Lead supplier for B2B vending, POS, coin operated machines in IL area

Bilingual in Spanish will put you on Top of our list

The Field Service Technician will be responsible for providing on-site client installation, repairs, and maintenance of their equipment.

The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

Job Responsibilities:

Complete installations and provide support at client locations (small local businesses) in Chicago, 60 miles radius suburbs.
Hands-on and field-based work with over 90% of time spent on route. (Gas reimbursement is provided)
Scheduling b2b appointments for software or hardware placement or updates, meeting existing customers and partners at their or potential locations.
Diagnose, troubleshoot and resolve Microsoft Windows / UNIX hardware and software problems
Install and configure new PC hardware and software on desktops, ATM, amusements devices, laptops and peripherals such as phones, printers, external drives and other related hardware
Develop, prepare, tests and deploy hard drive images and be capable of supporting users in a virtual desktop environment.
Perform basic computer wired and wireless network troubleshooting
Develop, document and effectively communicate job processes, procedures and techniques
Maintain proficiency in PC technical fields of expertise
Maintain a high level of proficiency in using help-desk systems and tools
Track and maintain equipment inventories
Test new hardware and software
Deliver device, instruct and visit clients - BE ON CALL

Our ideal candidate:

Has extensive repair/fix hardware hands-on experience
Experienced with software installations
Must own a car and have a valid Driver's License.
Did Field work in a past assisting small local businesses
Is able to lift or move around some heavy machines/kiosks/devices if needed
Is comfortable with being on route 90% of the time
Is able to build strong relationships with the customer and display excellent communication skills
Is knowledgeable about all safety requirements

*In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.

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