- Skilled in AC / DC and backup power principles
- Handle, diagnose, and resolve customer problems with IT devices, ensuring minimal business disruptions
- Set up desktop printers and upkeep the POS system for seamless operation
- Record actions, problems, and solutions, close cases / tickets daily to uphold precise records
- Oversee cabling and different terminating connectors to ensure dependable network connectivity
- Uphold and troubleshoot POS, PC, printers, thin clients, Client, servers, and network switch equipment
- Minimum of 2+ years in technical support field
- Knowledgeable in various operating systems (e.g., Windows OS, OSX, Linux / Unix)
- Understanding of POS, PC, Printers, Thin Clients, Servers, and Network switch equipment
- Exceptional client service aptitude with effective IT-related issue communication
- Strong attention to detail and adept problem-solving abilities
- Excellent time management and reporting expertise
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Field Service Technician - Chicago, United States - eXcell
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Description
eXcell has been connecting IT experts with leading Fortune 100 enterprises for more than 20 years. Regardless if you are seeking an entry-level IT role or a senior executive position, we are your go-to team to discover that perfect opportunity.
Are you ready for a Field Service Technician challenge? Our customer is offering a new spot for a Field Service Technician to be part of the crew in-person in Chicago, IL, delivering top-tier technical assistance for IT and data tasks. This tech will roam daily within a 25 to 100+ mile range, depending on the region and route, and must have a valid driver's permit.
Key Responsibilities:
Required Skills and Qualifications:
Full vaccination for COVID-19 may be requested.
We provide a comprehensive benefits package that you can opt for, including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurance Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave Plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. H1B visa sponsorship is not available at the moment. **
eXcellTM Backs Equal Employment Opportunity** eXcellTM, a segment of CompuCom Systems, Inc., an international company situated in Bellevue, Washington, delivers IT staffing services and solutions to Fortune 1000 corporations as well as small and medium enterprises. For more details, visit