Jobs
>
Orlando

    Customer Service-Bilingual - Orlando, United States - DivIHN Integration Inc

    DivIHN Integration Inc
    DivIHN Integration Inc Orlando, United States

    1 week ago

    Default job background
    Description

    DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

    Visit us at

    to learn more and view our open positions.

    Please apply or call one of us to learn more


    For further inquiries regarding the following opportunity, please contact one of our Talent Specialists

    Rashi |

    Title: Customer Service-Bilingual

    Location: Orlando, FL

    Duration: 1 Year

    Start Time (AM/PM) : 7:50 AM EST

    End Time (AM/PM) : 4:20 PM EST

    Monday-Friday Onsite Role

    Description:

    • This position is Nonexempt and hours over 40 will be paid at Time and a Half.
    • 0-3 years experience required.
    • Takes inbound or places outbound calls to provide information to customers.
    • Utilizes a database to retrieve customer or company information.
    • Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
    • Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.
    • Can organize and handle calls with speed and accuracy.
    • Can work with complex computer applications and resource materials.
    • Can use multiple operating environments (Windows, DOS, Mainframe).
    • Previous experience may be required.
    • Will handle inbound and outbound calls in a call center, this will be within the Professional Services Division of Acelis Connected Health.
    • You will provide customer service by answering customer concerns, explaining business policies and policy controls, as well as assisting in customer escalations and complaints.
    • 2 years of experience in a Customer Service environment.
    • Working within a Call Center environment and working off a que Would prefer experience in healthcare, a medical environment, but not required.
    • High attention to detail and good attendance must be a top priority.
    • Proficient with MS Office suite (Word, Excel, Outlook) Strong verbal and written communication with the ability to effectively communicate at multiple levels in the organization.
    • The role includes providing testing support, product overview and basic technology instructions.
    • Customer Service Specialists provide general assistance, as needed, to achieve and maintain patient success and satisfaction with remote monitoring
    • Must have excellent phone etiquette.
    • Collects, receives and records INR and other results.
    • Utilizes call scripting provided when conducting patient phone calls.
    • Contact the physician for INR results based on the clinic's reporting preferences and as outlined by Acelis Connected Health policies and procedures.
    • Monitors and assists customers with adherence to prescribed test frequency.
    • Promotes use of digital platforms
    • Provides assistance in the use of digital platforms
    • Demonstrates knowledge of products used to obtain INR results and provides assistance to customers, as applicable.
    • Responsible for time management, adherence to schedule and attendance.
    • Follows all regulatory policies, procedures, privacy, and security standards in accordance with government agencies including all HIPAA requirements
    • Required: High School Diploma/GED
    • Language: The manager has requested that candidates should be bilingual English/Spanish-This is the need

    About us:

    DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

    DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

  • Insight Global

    Customer Service Specialist

    6 days ago

    Insight Global Orlando, United States

    Customer service · remote working experience · Great communication · Plusses: · Call center/sales · ...

  • David rodriguez insurance agency

    Bilingual Customer Service Representative

    3 hours ago

    David rodriguez insurance agency Kissimmee, United States

    Pay: $48, $72,000.00 per year · **Benefits**: · - Dental insurance · - Flexible schedule · - Health insurance · - Paid time off · - Vision insurance · Experience level: · - 1 year · Shift: · - Day shift · - Evening shift · - Morning shift · Weekly day range: · - Monday to Friday ...

  • Synchrony

    Bilingual Customer Service Manager

    2 days ago

    Synchrony Altamonte Springs, United States

    **Job Description**: · **What You'll Accomplish as a **Customer Service Manager**: · As a Bilingual Customer Service Manager you will lead a team of nonexempt Customer Service representatives, providing leadership, coaching and development. You will own full supervisory and admin ...

  • DivIHN Integration

    Customer Service-Bilingual

    5 days ago

    DivIHN Integration Orlando, United States

    DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 200 ...

  • Apex Auto Glass

    Customer Service

    3 days ago

    Apex Auto Glass Orlando, United States

    Ever believe you're worth more than what's offered to you? · You deserve the best opportunity to succeed, and here is that opportunity. · Our company is looking for flexible individuals that are also go-getters. · There's no age requirement for hungry, · This is 100% a sales posi ...

  • Jose Rosario - State Farm Agent

    Customer Service Representative

    3 days ago

    Jose Rosario - State Farm Agent Orlando, United States

    **ROLE DESCRIPTION**: · As a Bilingual Spanish Customer Service Representative - State Farm Agent Team Member with Jose Rosario - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attent ...

  • Mike Broschart - State Farm Agent

    Customer Service Representative

    3 days ago

    Mike Broschart - State Farm Agent Orlando, United States

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...

  • Don Mcmanus - State Farm Agent

    Customer Service Representative

    3 days ago

    Don Mcmanus - State Farm Agent Orlando, United States

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...

  • DisposAll

    Marketing and Customer Service

    1 week ago

    DisposAll Orlando, United States

    Job Summary: · We are seeking a highly motivated and customer-focused individual to join our team as a Marketing and Customer Service Representative. As a Marketing Professional your marketing skills will be the first point of contact for our customers, providing exceptional serv ...

  • Apex Auto Glass

    Customer Service/scheduler

    1 week ago

    Apex Auto Glass Orlando, United States

    Ever believe you're worth more than what's offered to you? · You deserve the best opportunity to succeed, and here is that opportunity. · Our company is looking for flexible individuals that are also go-getters. · There's no age requirement for hungry, · This is 100% a sales posi ...

  • Apex Auto Glass

    Customer Service Representative

    1 week ago

    Apex Auto Glass Orlando, United States

    Ever believe you're worth more than what's offered to you? · You deserve the best opportunity to succeed, and here is that opportunity. · Our company is looking for flexible individuals that are also go-getters. · There's no age requirement for hungry, · This is 100% a sales posi ...

  • Empire Auto Parts

    Bilingual Customer Service Agent

    6 days ago

    Empire Auto Parts Orlando, United States

    Job Description · Empire Auto Parts is a leading provider of aftermarket collision auto parts to independent body shops, multi-shop operators, and dealer-operated body shops throughout the Northeast and Mid-Atlantic regions. Founded in 1985 and headquartered in Totowa, NJ, the co ...

  • Randstad

    bilingual customer service rep

    4 days ago

    Randstad Orlando, United States

    bilingual customer service rep. · orlando , florida (remote) · posted 10 days ago · job details · summary · $ $19 per hour · temp to perm · associate degree · category office and administrative support occupations · referenceAB_ · job details · Interested in taking on a ne ...

  • Randstad

    bilingual customer service rep

    1 week ago

    Randstad Orlando, United States

    bilingual customer service rep. · + orlando , florida (remote) · + posted 1 day ago · **job details** · summary · + $ $19 per hour · + temp to perm · + associate degree · + category office and administrative support occupations · + referenceAB_4525119 · job details · Interested i ...

  • Planet Smoothie

    Customer Service Position

    4 days ago

    Planet Smoothie Orlando, United States

    '''Overview: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative., while working in a fast-paced and dynamic environment. The pay is $14 to $16 an hour when you factor in tips and bonuses. · Qualifications: · ...

  • Insight Global

    Bilingual Customer Service Representative

    1 week ago

    Insight Global Orlando, United States

    Position: Bilingual Customer Service Representative · Location: Pembroke Pines, FL · Pay Rate: $19-$20 Hourly Based On Experience · Looking to HIRE RIGHT AWAY · GREAT Company Culture and Growth Opportunities · Must-Have Skills: · 1+ Year of Call Center experience · Ability ...

  • Empire Auto Parts

    Bilingual Customer Service Agent

    3 days ago

    Empire Auto Parts Orlando, United States

    Job Description · Empire Auto Parts is a leading provider of aftermarket collision auto parts to independent body shops, multi-shop operators, and dealer-operated body shops throughout the Northeast and Mid-Atlantic regions. Founded in 1985 and headquartered in Totowa, NJ, the co ...

  • AeroCare Holdings, Inc

    Customer Service Specialist

    4 days ago

    AeroCare Holdings, Inc Orlando, United States

    _Delivery Driver/Technician _ · Job description · **AeroCare Holdings /AdaptHealth is seeking full time Delivery Technician for Medical Equipment company.** · We are a national durable medical equipment supplier looking for a new delivery technician to join our rapidly growing te ...

  • Empire Auto Parts

    Bilingual Customer Service Agent

    5 days ago

    Empire Auto Parts Orlando, United States

    Empire Auto Parts is a leading provider of aftermarket collision auto parts to independent body shops, multi-shop operators, and dealer-operated body shops throughout the Northeast and Mid-Atlantic regions. Founded in 1985 and headquartered in Totowa, NJ, the company has over 30 ...

  • Empire Auto Parts

    bilingual customer service agent

    2 days ago

    Empire Auto Parts Orlando, United States

    Empire Auto Parts is a leading provider of aftermarket collision auto parts to independent body shops, multi-shop operators, and dealer-operated body shops throughout the Northeast and Mid-Atlantic regions. Founded in 1985 and headquartered in Totowa, NJ, the company has over 30 ...