David Leombruno

My objective is to utilize my exceptional communication, problem-solving, and conflict resolution skills to provide outstanding service and ensure customer satisfaction. With my eight years of experience in customer-facing roles, I am adept at anticipating customer needs, handling challenging situations with tact and diplomacy, and fostering positive relationships with customers and team members. I am committed to delivering exceptional service that exceeds expectations, and I thrive in fast-paced, dynamic environments where I can apply my skills to deliver measurable results.

Attractions Attendant at Universal Studios Orlando Florida March 2020- Present

• Greeting guests and providing excellent customer service, including answering questions and providing information about the attraction.
• Operating ride or attraction equipment safely and efficiently, including starting and stopping the ride, loading, and unloading guests, and ensuring that all safety procedures are followed.

Supervisor Transportation at Advent Health May 2015- February 2020

• Overseeing the day-to-day operations of the patient transport department, including scheduling, and assigning tasks to transport staff, and monitoring workflow and productivity.
• Conducting regular performance evaluations of transport staff and addressing any performance issues or concerns in a timely and appropriate manner.

• 2014-2017 Associate of Arts, Valencia College 
  • obtained college credits toward a degree in Business Administration
• High School Diploma at Lake Howell High
  • Honor roll student