Jobs
>
Customer Service Representative
>
Syracuse

    Customer Service Representative - Syracuse, United States - Suburban Propane

    Suburban Propane
    Suburban Propane Syracuse, United States

    2 weeks ago

    Default job background
    Description

    Overview

    Our Contact Center located in
    _Syracuse, NY_ has several openings for
    _Customer Service Representatives._ Under moderate supervision of a Contact Center Supervisor, this position is accountable for handling inbound customer service calls including delivery and service requests, sales leads, account inquiries, payments and customer complaints.

    All calls are to be handled in a manner that is consistent with company standards for customer satisfaction, quality, and efficiency.


    Responsibilities

    • Professionally handle incoming calls, assessing the caller's needs to achieve satisfaction (Payment, Sales Lead, Phone Order, Emergency Delivery/Service, Hazardous, Customer Service).
    • Provide accurate and relevant information using reference materials and tools.
    • Accesses company databases and job aids to insure accurate call handling.
    • Record details of caller contact and actions taken.
    • Accurately processes customer payments.
    • Maintains an in-depth knowledge of contact center's policies and protocols.
    • Adheres to standards for call quality to achieve and maintain job certification requirements.
    • Adheres to established CSR standards for Quality, Productivity, Attendance and Shared Values.

    _Shift differentials may apply_

    _Ability to work weekends_

    Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.
    For a full list of our benefit offerings please visit

    $ $18.00 an hour (dependent on experience)

    Qualifications

    • High School diploma or equivalent
    • One year customer service experience preferred, call center experience a plus
    • Must successfully complete certification requirements
    • Project a strong willingness to assist customers
    • Ability to multi-task (Talk with caller while navigating computer).

    As part of our pre-employment hiring process background checks and drug screens are performed.

    Applications will be accepted until the position is filled.
    Headquartered in Whippany, New Jersey, Suburban Propane Partners, L

    P (NYSE:
    SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets.

    As a national propane industry leader with over 3,000 employees, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers.

    We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.

    _It's an amazing time to become a part of our team as we expand our national footprint and_
    _make strides toward a sustainable, clean energy future_

    At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day.

    All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

    For more information about our hiring process, please visit:
    Email to a friend

    Need help finding the right job?
    We can recommend jobs specifically for you

    Job Location _US-NY-Syracuse_

    Posted Date _4 days ago_ _(4/26/2024 12:53 PM)_

    _Job ID_ _ _

    _Category_ _Corporate Opportunities_

    _Position Type_ _Full-time Regular_
  • Rapid Response Monitoring

    Customer Service Representative

    5 days ago

    Rapid Response Monitoring Syracuse, NY, United States

    * 2ND SHIFT, 3RD SHIFT & WEEKEND PAY RATE DIFFERENTIALS * · Rapid Response acknowledges the sacrifices our employees make when supporting our customers during all hours of the day, overnight, and weekends. In recognition of that commitment, we are offering shift differentials for ...

  • Sapphire Recruitment, Inc. dba CPS Recruitment

    Customer Service Representatives

    1 week ago

    Sapphire Recruitment, Inc. dba CPS Recruitment Syracuse, United States

    Customer Service Representative HOURS: Monday-Friday (8am - 5pm)PAY RATE: $17.00/hr. ($18 per hour if you are fluent in Spanish AND English)CPS Recruitment is partnering with an innovative company in Syracuse, NY to find Customer Service Representatives to become a vital part of ...

  • CPS Recruitment

    Patient Service Representative

    1 week ago

    CPS Recruitment Syracuse, United States

    Patient Access Representative roles are some of the most in demand positions right now and they're not going away any time soon · RECESSION PROOF JOB SECURITY · CPS Recruitment is recruiting for Patient Service Representative roles in a variety of medical office settings. If you' ...

  • CPS Recruitment

    Patient Service Representative

    1 week ago

    CPS Recruitment Syracuse, United States

    Patient Access Representative roles are some of the most in demand positions right now and they're not going away any time soon · RECESSION PROOF JOB SECURITY · CPS Recruitment is recruiting for Patient Service Representative roles in a variety of medical office settings. If yo ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Syracuse, United States

    Family Dollar GROLIER ROAD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...

  • Aire-Master of Western New York

    Service Route Representative

    1 week ago

    Aire-Master of Western New York Syracuse, United States

    Service Route Representative - Facility Services (2-3 day work schedule with opportunity for growth) · Aire-Master of Western New York is looking for a Part Time Service Route Representative to provide scent services, restroom fixture cleaning, and product delivery to existing cu ...

  • Rapid Response

    Customer Service Representative

    1 week ago

    Rapid Response Syracuse, United States

    Customer Service Representative - $20/hr (Shift Differentials + Hiring Bonus) · Department: Customer Service - NY · Location: Syracuse, NY · START YOUR APPLICATION ) · 2ND SHIFT, 3RD SHIFT & WEEKEND PAY RATE DIFFERENTIALS * · Rapid Response acknowledges the sacrifices our employe ...

  • Rapid Response Monitoring

    Customer Service Representative

    1 week ago

    Rapid Response Monitoring Syracuse, United States

    * 2ND SHIFT, 3RD SHIFT & WEEKEND PAY RATE DIFFERENTIALS * · Rapid Response acknowledges the sacrifices our employees make when supporting our customers during all hours of the day, overnight, and weekends. In recognition of that commitment, we are offering shift differentials fo ...

  • CPS Recruitment

    Patient Service Representative

    1 week ago

    CPS Recruitment Syracuse, United States

    Patient Access Representative roles are some of the most in demand positions right now and theyre not going away any time soon · RECESSION PROOF JOB SECURITY · CPS Recruitment is recruiting for Patient Service Representative roles in a variety of medical office settings. If you ...

  • CPS Recruitment

    Patient Service Representative

    1 week ago

    CPS Recruitment Syracuse, United States

    Patient Access Representative roles are some of the most in demand positions right now and they're not going away any time soonRECESSION PROOF JOB SECURITYCPS Recruitment is recruiting for Patient Service Representative roles in a variety of medical office settings. If you're har ...

  • U-Haul

    Customer Service Representative

    1 week ago

    U-Haul Syracuse, United States

    **job category research study** · We want to make job hunting easier by updating the structure of job titles and categories to improve upon the job search experience. Please participate in a brief drag-and-drop activity to let us know how you recognize and relate to general job ...

  • Rapid Response

    Customer Service Representative

    1 week ago

    Rapid Response Syracuse, United States

    Customer Service Representative - $20/hr (Shift Differentials + Hiring Bonus) · Department: Customer Service - NY · Location: Syracuse, NY · START YOUR APPLICATION ) · 2ND SHIFT, 3RD SHIFT & WEEKEND PAY RATE DIFFERENTIALS * · Rapid Response acknowledges the sacrifices our employe ...

  • ZOLL LifeVest

    patient service representative

    1 week ago

    ZOLL LifeVest Syracuse, NY , USA, United States

    Position Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility - work around your schedule · Lifesaving medical technology · *Spanish Speaking Preferred · The Cardiac Management Solutions division of ...

  • Dupli Graphics Corporation

    Customer Service Representative

    1 week ago

    Dupli Graphics Corporation Syracuse, United States

    Number of hires for this role 4 **BenefitsPulled from the full job description** · Health savings account AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program 401(k) ...

  • United Radio

    Customer Service Representative

    1 week ago

    United Radio Syracuse, United States

    Customer Service Representative · United Radio is an employee-centric organization that is successful partner to its customers throughout New York State.The company is currently in a high-growth phase and building a team of people who share core values of positivity, exceptional ...

  • Rapid Response Monitoring

    Customer Service Representative

    4 days ago

    Rapid Response Monitoring Syracuse, United States

    2ND SHIFT, 3RD SHIFT & WEEKEND PAY RATE DIFFERENTIALS * · Rapid Response acknowledges the sacrifices our employees make when supporting our customers during all hours of the day, overnight, and weekends. In recognition of that commitment, we are offering shift differentials for h ...

  • Rapid Response Monitoring

    Customer Service Representative

    1 week ago

    Rapid Response Monitoring Syracuse, United States

    * 2ND SHIFT, 3RD SHIFT & WEEKEND PAY RATE DIFFERENTIALS * · Rapid Response acknowledges the sacrifices our employees make when supporting our customers during all hours of the day, overnight, and weekends. In recognition of that commitment, we are offering shift differentials fo ...

  • A. Duie Pyle

    Customer Service Representative

    1 week ago

    A. Duie Pyle Syracuse, United States

    ** Customer Service Representative** · **Job Category****:** Administration/Office Support **Requisition Number****:** CUSTO010661 Showing 1 location **Job Details** · **Description** · **A. Duie Pyle currently has an opening for a Full Time Customer Service Representative in ...

  • The IMA Group

    Customer Service Representative

    1 week ago

    The IMA Group North Syracuse, United States

    Job Summary: The Customer Service Representative (CSR) will play a crucial role in ensuring that all requests for services, including Independent Medical Examinations (IME), Record Reviews, Depositions, Functional Capacity Evaluations (FCE), or diagnostic tests, are scheduled wit ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Syracuse, United States

    Family Dollar SOUTH SALINA STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cas ...