Jobs
>
Portland

    Team Member/Customer Service - Portland, United States - Z Collection

    Z Collection
    Z Collection Portland, United States

    3 weeks ago

    Default job background
    Description

    Full Job Description

    Z Collection is one of the most sought after tile brands, and one of the fastest growing tile distributors in Oregon and Washington. We are looking for an experienced team member to help us at the will call office at the Portland Distribution Center. This is a dream job for a detail oriented, patient, positive, empathetic, and passionately communicative person who wants a reliable, friendly and kind work environment. Being a team player is a must. Experience in distribution, especially in floor covering or tile industry is a huge plus. We love tile, we love design, we love helping people, and helping each other. Join our incredible team to be a part something amazing

    Responsibilities

    • Manage large amounts of incoming calls and emails
    • Process phone and email orders, quotes and sample requests in the ERP system
    • Handle returns, cancellations, answer questions regarding shipping, delivery updates, status of an order, backorders and product related inquiries
    • Help walk in customers
    • Monitor shipping schedule and print shipping documents
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Meet personal/customer service team sales targets
    • Keep records of customer interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies
    • Collaborate with all departments to ensure customer satisfaction

    Skills

    • Proven customer support experience or experience as a client service representative in floor covering, tile and stone industry
    • Track record of handling high volume call traffic
    • Strong phone contact handling skills and active listening
    • Familiarity with CRM systems and practices
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively
    • Excellent computer skills such as Microsoft Office, Dropbox and ERP systems

    Job Type: Full-time

    Pay: From $50,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Weekly day range:

    • Monday to Friday

    Education:

    • High school or equivalent (Required)

    Experience:

    • Customer Service: 2 years (Preferred)

    Work Location: In person



  • Planet Fitness - Portland ME Group Portland, United States

    **Benefits**: · - Flexible schedule · - Health insurance · - Paid time off · - Training & development · **Are you interested in fitness and wellness?**: · Join our team at Planet Fitness Help us provide a superior level of customer service to Planet Fitness members, prospective m ...

  • Prolific Insight

    Customer Service

    5 days ago


    Prolific Insight Portland, United States

    As a **Customer Service Representative**, you'll play a key role in achieving our goals and making a substantial contribution to the causes we support. Your duties will include interacting with potential donors, building and maintaining relationships, and providing exceptional cu ...

  • Bin There Dump That

    Customer Service

    5 days ago


    Bin There Dump That Portland, United States

    Job Overview: · **Duties**: · - Develop and manage digital marketing campaigns · - Oversee the social media strategy for the company · **Requirements**: · - Experience with content management · - Strong knowledge of social media marketing strategies · - Customer service responsib ...


  • YMCA of Southern Maine Portland, United States

    **About the YMCA** · The Y is filled with passionate leaders, thinkers and doers. Whether a camp counselor, program director or fitness instructor, we all share a common goal to serve and make our community healthier, happier and stronger. · We look for people who will show up as ...


  • EnviroLogix Portland, United States

    Join EnviroLogix and you'll be a part of a team that is pushing diagnostic boundaries forward in the life science laboratories, grain markets and the food supply chain. We value the diverse knowledge and experience of all team members and seek cross-functional teams at every leve ...


  • Garbage to Garden Portland, United States

    **Customer Service Representative** · **Full-time, Year-Round** · The Customer Service office is the "hub" of the organization. Our Customer Service Representatives (CSR) facilitate the relationship between Garbage to Garden and our participants. CSR's interact directly with curr ...


  • CLYNK Portland, United States

    **Customer Service Representative** · CLYNK is a circular economy solutions provider. We make it easy for retailers, brands, redemption operators and everyday people to do the right thing through our consumer-centric "bag-drop" technology solutions. We are the fastest growing mod ...


  • Dutch's Portland, United States

    Schedule is Fridays and Sundays from 7:30am to 3:30pm. Staff meal and PTO available immediately. Vision and Dental benefits available in 6 months and 401k and health insurance stipend after 1 year of employment. · **Job Type**: Part-time · Pay: $ $30.00 per hour · Expected hours: ...


  • SkillDemand Portland, United States

    **Responsibilities**: · **Relationship Management**:Establish and maintain strong relationships with clients. Research, gather, document, and validate client process flows and business rules to ensure accurate understanding and alignment. · **Process Optimization**:Continuously a ...


  • Surface Creations of Maine Portland, United States

    Do you excel with details and going above and beyond for your customers? Sick of nights and weekends? If you are looking to make the switch from retail or waiting tables into an office position, this may be an excellent position for you. Surface Creations of Maine is looking for ...


  • Maxon Computer Portland, United States

    If you want to be a Maxonian and help bring the best 2D and 3D visual effects, motion graphics, gaming, AR/MR/VR, visualization and design software to the market, then we should have a chat. · WHO WE ARE: · Packed with brilliant, passionate people, Maxon is deeply rooted in th ...


  • Z Collection Portland, United States

    Full Job Description · Z Collection is one of the most sought after tile brands, and one of the fastest growing tile distributors in Oregon and Washington. We are looking for an experienced team member to help us at the will call office at the Portland Distribution Center. This ...


  • Pratt Abbott Portland, United States

    As our Customer Service Representative, you will serve as the face of Pratt Abbott, providing exceptional customer service. You will keep the store clean, process dry cleaning orders, sign up new customers, and operate a register. · To thrive in this role, you **must** have the a ...


  • Robinson Kriger & McCallum Portland, United States Part time

    **Job Type**: Part-time · Pay: $ $22.00 per hour · Expected hours: per week · Shift: · - Day shift · Weekly day range: · - Monday to Friday · Work setting: · - In-person · - Office · Ability to Relocate: · - Portland, ME: Relocate before starting work (required) · Work Location: ...


  • Michaels Stores Portland, United States

    Store - PORT-PORTLAND, OR · Deliver friendly customer service, help customers shop our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unload and merchandise duties throughout the store including maint ...


  • Von Ebert Brewing Beaverton, United States

    **Von Ebert** · Service Support Team Member Job Description · Title: Service Support Team Member · Reports To: Restaurant Manager · Classification: Hourly Non-Exempt · Supervises: None · Full Benefits: Available after 1 year with qualifying minimum hours worked. · **Summary of Po ...


  • Spectrum Portland, United States

    Spectrum Mobile is actively hiring Call Center Reps. Our team works out of a newly renovated call center with sit-stand stations, upgraded breakrooms, a game room, and more. Starting a career with Spectrum means joining a team committed to growing and developing talent from withi ...


  • Ultimate Staffing Portland, United States

    Ultimate Staffing is part of the Roth Staffing family of Companies, which is one of the largest, privately held staffing companies in the country, with locations across the country. We are proud of being the only staffing company recognized with all industry's top awards for The ...


  • Ultimate Staffing Portland, United States

    Ultimate Staffing is part of the Roth Staffing family of Companies, which is one of the largest, privately held staffing companies in the country, with locations across the country. We are proud of being the only staffing company recognized with all industry's top awards for The ...

  • SeatGeek

    Customer Service

    1 week ago


    SeatGeek Portland, United States

    SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. · By catering to both consumers and enterprises, we're powering a new, open entertainment ecosy ...