- Build customer relationships and follow up as necessary.
- Offer timely, precise, and amiable customer service, addressing inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-focused review process to educate customers on insurance choices.
- Base salary coupled with commission/bonus
- Paid time off (vacation and personal/sick days)
- Beneficial experience
- Outstanding interpersonal skills
- Excellent communication skills - written, verbal, and listening
- Self-driven
- Detail-oriented
- Proactive in finding solutions
- Committed to delivering exceptional customer service
- Capable of working in a team setting
- Able to juggle multiple tasks
- Skilled at establishing rapport with customers
- Property and Casualty license (preferred but not mandatory)
- Life and Health license (must be obtained)
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Customer Service Representative - San Antonio, United States - Paul Wittmaier - State Farm Agent
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Description
Position OverviewState Farm Insurance Agent located in San Antonio, TX is looking for a sociable, career-driven professional to join their team. As a State Farm team member for Paul Wittmaier - State Farm Agent, you will establish and nurture customer relationships within the community to endorse State Farm products, including auto, home, and life insurance.
Responsibilities