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    CSR - Remote Position - Must live in the Indianapolis area - Staff Management SMX

    Staff Management SMX
    Staff Management SMX Indianapolis, United States

    2 weeks ago

    Default job background
    Full time
    Description


    Job Description:
    With Staff Management - SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

    Staff Management - SMX, a leading provider of custom designed staffing solutions, has immediate openings for Remote Customer Support Representatives with our premier client in Indianapolis, IN. This is a full time position with a strong focus on customer service. Come join our crew at 2720 Tobey Drive and receive a competitive wage starting at $16/hr. All positions have the potential for permanent hire. Must be located within 1 hour of the jobsite.

    .

    Perks & Benefits: Casual Dress Code, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance, Sign on Bonus (Restrictions Apply), Referral Bonus (Restrictions Apply).

    Shifts: 1st Shift.

    Employment Types: Full Time, Temp to Hire, Temporary or Contract.

    Pay Rate: $ $17.00 / hour

    Duties:
    • Demonstrate basic knowledge of product and product features for assigned brand
    • Demonstrate basic knowledge of internal processes and system tools
    • Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email, and/or the client's online portal
    • Meet all service level agreements as assigned
    • Utilize and manage appropriate ERP business systems
    .

    Position Requirements:
    • Must be at least 18 years old - HS Diploma or GED
    • 6+ months of customer service, experience in a fast paced, collaborative, team environment
    • MS Outlook & Excel experience.
    • Excellent verbal and written communication skills.
    • PO Management experience preferred but not required.
    Requirements: Background Check, Drug Test, Must be at least 18 years old., required education: HS Diploma or GED.

    Recruiting Center: Allegion Indianapolis, 2720 Tobey Drive, Indianapolis, IN 46219.

    Work Location: SM - SMX at Allegion, 2720 Tobey Drive, Indianapolis, IN 46219.

    Job Types: Customer Service Rep, Manufacturing.

    Industry: Manufacturing.
    The hourly rate for this position is anticipated between $ $17.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer a competitive benefits package. More details about benefits can be found at .
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