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Professional Services Coordinator HYBRID - Trenton, United States - Virtual Employee
Description
Job DescriptionJob DescriptionJ.Knipper is looking for a FULL-TIME HYBRID new Professional Services Coordinator for 17/hour
Shift:
Monday/Friday :
8:
30 AM - 5:
00 PM - Somerset,
NJ
POSITION SUMMARY:
Works under the direct supervision of the Account Manager and/or Program Manager and is responsible for day-to-day operations of assigned client programs at that tactical level.
KEY RESPONSIBILITIES:
Program Management Responsibilities
Generate work orders and reports.
Assist in inventory reconciliation.
Preparation of client reports.
Process special client requests.
Provide internal clients with email, fax, and phone support.
Prepare samples for client approval.
Monitor inventory levels and back-order situations.
Set up job folders, filing, and records storage procedures.
Complete other program management tasks as identified by the Program Manager or Account Manager.
Account Management Responsibilities
Execute needed deliverables in a timely, efficient, and cost-effective manner providing the highest level of customer service.
People and Resource Management Responsibilities
Maintain ReSource Hours and accurately capture billable, non-billable, and overtime hours.
The above duties are meant to be representative of the position and not all-inclusive.
MINIMUM JOB REQUIREMENTS
:
Education/Training:
An Associate degree is desirable.
Business Experience:
One - two years of work experience within an office environment. Experience within the pharmaceutical industry is highly desirable.
KNOWLEDGE, SKILLS &
ABILITIES
:
Effective written and verbal communication skills.
Customer Service Skills.
Detail Oriented.
Microsoft Office Skills with a strong working knowledge of Excel, and Word.
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