Patient Service Representative - Santa Barbara, United States - UCLA Health

UCLA Health Santa Barbara, United States

2 weeks ago

Description

General Information
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Work Location:
Santa Barbara, USA

Onsite or Remote
Fully On-Site
Work Schedule

Monday-Friday, 9:00am-6:00pm, hours may vary

Posted Date
09/22/2023

Salary Range:
$ Hourly

Employment Type

Staff: Career

Duration
Indefinite
Job #
9344
Primary Duties and Responsibilities
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In this position, you will provide direct support to the physicians and patients for assigned physicians.

Major duties include, but are not limited to:
* acting as a liaison for the patients and physicians in the practice
* assisting patients in accessing service within the health system
* facilitating communication with referring physicians
* referring patients to appropriate resources
* providing follow-up through telephone and EPIC/Care Connect

Salary range:
$28.23-$40.44 Hourly

This Santa Barbara clinic will open in early 2024. Prior to clinic opening, you may float to Montecito and Goleta clinics, and hours may vary.

Job Qualifications
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Required:

Skill in setting priorities which accurately reflect the relative importance of job responsibilities
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
Ability to creatively integrate competing demands into a productive working environment.
Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

Preferred:

Knowledge of specific specialty practice and workflows
Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
Familiarity and knowledge of authorization process & managed care programs

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