Jobs
>
Indianapolis

    Medical Customer Service Representative - Indianapolis, United States - Meduit

    Meduit
    Meduit Indianapolis, United States

    1 week ago

    Default job background
    Description
    WHO WE ARE: Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you Employees are the cornerstone of our success. As one of the nation's leading RCM solutions companies, we partner with hospital and physician practices in 48 states to provide excellent and compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at

    WHAT WE DO: Meduit is seeking Medical Customer Service Representatives at our Indianapolis, Indiana office. If you are goal driven, hard-working, and have excellent communication or customer service skills, we invite you to apply with us today Our Customer Service Representatives priority is to address and answer questions the patient may have over their visit. This could include conversations regarding insurance billing, general questions. and financial obligations. Our agents will assist in these conversations and provide top level customer service as we address questions and offer resolution options on their account. At Meduit, we offer a positive and supportive work atmosphere as well as comprehensive training to ensure your success with us.

    ESSENTIAL JOB FUNCTIONS:
    • Providing exceptional and confident customer service to all in a high-volume call center environment.
    • Making and receiving calls to patients regarding their account while working towards a common resolution
    • Meeting or exceeding established metric goals
    • Referencing patient health information from the client system to address patient questions as well as updating and notating said system(s)
    • Following established policies and procedures to resolve patient accounts.
    • Demonstrate an ability to use empathy, compassion, problem solving skills, negotiation, and de-escalation.
    • Understanding and fully complying with all federal and state laws and regulations (HIPPA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures
    MINIMUM REQUIREMENTS:
    • H.S. Diploma/GED
    • Minimum 1 year experience in call-center environment
    • Must be willing to submit for a background check.
    • Characterize high integrity.
    • Excellent interpersonal, verbal, and written communication skills.
    PREFERRED QUALIFICATIONS:
    • Able to work successfully in a fast-paced environment.
    • Knowledge of medical terminology, HIPAA, Medicaid, Medicare, Insurance and FDCPA.
    • Experience with medical billing/claims processing.
    • Proficient in PC-based applications (Microsoft Outlook, Word, and Excel).
    • Time management and sound decision-making skills.
    • Have a positive attitude and demonstrate teamwork.
    • Strong organizational and problem-solving skills.
    • Provide excellent customer service in a variety of situations, including those that escalate.
    • Able to use strong attention to detail and data management skills.
    LOCATION: 8085 Knue Road, Indianapolis, IN 46250

    SCHEDULE:

    Full-time (8-hour shift)

    Monday - Friday

    PAY: Starting at $ $18.00 hourly

    WHAT WE OFFER:

    Full comprehensive Paid Training Program (3+ weeks)

    Medical, Dental, and Vision insurance

    HSA and FSA available

    401(K) plans with company match

    PTO and Paid holidays

    Employer paid life insurance and long-term disability

    Internal company growth

    Steady work schedule

    Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class.

    Job Type: Full-time
  • Hartson-Kennedy

    Customer Service Representative

    2 weeks ago

    Hartson-Kennedy Marion, United States

    **POSITION**:Customer Service Representative **REPORTS TO**:Customer Service Manager · **DIRECTIVE**:Customer Account Manager **FLSA STATUS**:Exempt · **SUMMARY/PURPOSE**: · The Customer Service Representative is responsible for all duties to maintain a positive relationship with ...

  • Gravity Tech Inc

    Customer Service Representative

    2 weeks ago

    Gravity Tech Inc Indianapolis, United States

    **Job Title: Customer Service Representative**: · - **Location: Zionsville Rd,** **Indianapolis, IN 46077**: · - **Duration: 6+ Months (Extendable)**: · - **Shift: Shift: 7:30am - 4:30pm or 8:00am - 5:00pm** · **Description**: · Responds to customer issues that require product kn ...

  • Taunton Federal Credit Union

    Branch Services Representative

    2 weeks ago

    Taunton Federal Credit Union Marion, United States

    We offer excellent benefits, including medical and dental insurance, 401(k), paid Federal holidays, life insurance and tuition reimbursement opportunities Read on for a detailed job summary and essential functions. · Essential Functions- Process member transactions including chec ...

  • Summers North

    Customer Service Representative

    4 days ago

    Summers North Marion, United States

    **Summers Plumbing Heating & Cooling** located in **Marion, IN **is scouting a **full-time Customer Service Representative - CSR - Dispatcher **who can easily provide out-of-this-world customer service in a fast-paced environment. · This HVAC and plumbing position is paid a compe ...

  • Adam Jurs - State Farm Agent

    Financial Services Representative

    1 day ago

    Adam Jurs - State Farm Agent Carmel, United States

    **Benefits**: · - 401(k) matching · - Bonus based on performance · - Company parties · - Health insurance · - Paid time off · - Profit sharing · **Position Overview** · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Adam ...

  • Langham Logistics, Inc

    Logistics Customer Service Representative

    2 hours ago

    Langham Logistics, Inc Indianapolis, United States

    **Summary** · The Logistics Customer Service Representative contributes to meeting Langham's goals of exceptional customer service, quality, process improvement, and profitability by assisting customers to control their flow of supply chain raw materials, works-in-progress, and f ...

  • Penske Truck Leasing

    Customer Service Representative Fueler/Washer

    2 weeks ago

    Penske Truck Leasing Indianapolis, United States Full time

    What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the ...

  • Penske Truck Leasing

    Customer Service Representative Fueler/Washer

    1 week ago

    Penske Truck Leasing Indianapolis, United States Full time

    Work Location: 4304 W Morris St. Indianapolis, IN, 46241 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, cle ...

  • Penske Truck Leasing

    Customer Service Representative Fueler/Washer

    1 week ago

    Penske Truck Leasing Indianapolis, United States Full time

    Work Location: 8645 E 25th St. Indianapolis, IN, 46219 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean ...

  • Kolton Blickenstaff - State Farm Agent

    Customer Service Representative

    2 weeks ago

    Kolton Blickenstaff - State Farm Agent Zionsville, United States

    **Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...

  • Planet Fitness

    Member Services Representative

    1 week ago

    Planet Fitness Whitestown, United States

    **Job Summary** · The **Member Services Representative (Mon-Fri 2pm-10pm) **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · **Essential Duties and Responsi ...

  • VCA Antech, Inc.

    Client Service Representative

    1 week ago

    VCA Antech, Inc. Indianapolis, United States

    VCA Beech Grove Animal Hospital seeks a Part-Time Client Service Representative to join our Front Desk Team · Why We Need You · As the face of VCA Beech Grove Animal Hospital, the Client Service Representative sets the tone for the practice as we build and maintain each customer' ...

  • Family Dollar

    customer service representative

    3 weeks ago

    Family Dollar Marion, United States

    Family Dollar - 520 N MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...

  • Comfort Suites Southport

    Guest Service Representative

    2 weeks ago

    Comfort Suites Southport Indianapolis, United States Part time

    Job Description · Job DescriptionNo matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Marion, United States

    Family Dollar - 150 BARKS RD E [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...

  • First Insurance Group

    Customer Service Representative

    3 weeks ago

    First Insurance Group Marion, United States Part time

    ** Customer Service Representative - Part Time** · **Job Category****:** Premier Bank **Requisition Number****:** CUSTO02588 Showing 1 location **Job Details** · **Description** · ****Position Title:** Customer Service Representative** · ****Department:** Retail** · ****Posi ...

  • Charles Schwab

    Client Service Representative

    1 week ago

    Charles Schwab Noblesville, United States Full time

    Position Type: RegularYour opportunity · At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. · Schwab's service team is at the he ...

  • Jane Pauley Community Health Center

    patient service representative

    2 weeks ago

    Jane Pauley Community Health Center Indianapolis, IN , USA, United States

    Welcome to Jane Pauley Community Health Center We are seeking professionals to join 16th Street Health Center as Patient Service Representative. · Our competitive employment offerings include: · Have Balance: Investing in YOU · * Office hours M-F, 8 a.m.-5 p.m. · * Medical, visio ...

  • Jane Pauley Community Health Center

    patient service representative

    2 weeks ago

    Jane Pauley Community Health Center Indianapolis, IN , USA, United States

    Who are we? · The Jane Pauley Community Health Center, Inc. (Corporation) is a thriving Federally Qualified Healthcare Center (FQHC) with numerous facilities across the state of Indiana. We are leaders in compassionate, integrated care. Our mission is to promote a healthy communi ...

  • FASTSIGNS #240301

    Customer Service Representative

    1 week ago

    FASTSIGNS #240301 Indianapolis, United States

    Job Description · Job DescriptionBenefits:Bonus based on performance · Paid time off · FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team · Benefits/Perks:Competitive Pay · Paid Vacation and Holidays · Performance Bonus · Ongoing Training Opportuni ...