- Establishes productive, professional client relationships through unparalleled support, service and value to drive client satisfaction.
- Owns and addresses client needs and issues from inception to resolution, provides updates and follow ups as needed. Proactively partners with internal teams to communicate client requirements and turnaround time expectations.
- Ability to anticipate client needs and proactively reaches out to discuss opportunities that may help the client achieve goals.
- Actively tracks client projects, updating and monitoring internal reports to ensure the timely and efficient progression of each project.
- Creates and presents Business Reviews to clients and partners with internal teams to provide feedback.
- Acts as the primary point of contact and escalation for assigned clients.
- Builds strong and positive relationships with thirdparty stakeholders.
- BA/BS required
- 3+ years of experience in a Client Services role within the Financial industry
- Excellent written and verbal communication skills, with a strong attention to detail
- Selfmotivator who can adapt/respond to different types of requests onthego
- Experience in a fastpaced working environment and the ability to multitask, prioritize and manage time effectively
- Intellectual curiosity for learning new skills and tools
- Ability to bring new ideas and help build more efficient processes
- Intermediate/Advanced Microsoft Office skills
- This is an individual contributor role without direct reports
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Relationship Manager
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Private Client Relationship Manager
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Eastern Bank Nashua, United StatesAt Eastern Bank, we understand the financial concerns of small businesses. That's why we offer a variety of products and financing solutions designed specifically for business' with sales less than $10MM. Our Business Banking Group is a team of banking professionals who can deliv ...
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HSBC Boston, United States-Job description · **SVP Relationship Manager, International Subsidiary Banking, HSBC Bank USA N.A., Boston, MA**: · Responsible for acquiring, retaining, and growing commercial banking customer relationships with complex multi-national companies from around the world which have ...
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Webster Bank Boston, United StatesIf you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial ban ...
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GHD Boston, United States**There's no pledge more important than the one we make to look after our environment, and we're committed to helping you do exactly that** · Join us as we strive to ensure a sustainable future for our communities and the world we live in. · Become part of our global network of s ...
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Private Client Relationship Manager
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Santander Holdings USA Inc North Andover, United States Full timeConsumer & Business Banking, Senior Relationship Banker , Chickering Road, North Andover, MANorth Andover, United States of AmericaUSA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates le ...
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Operations Manager
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Director Logistics Operations
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Vp of Finance
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Enel Andover, United States**General Information**: · **Country** · - USA**State/Region** · - Massachusetts**City** · - Andover**Team** · - Renewable Energies**Seniority** · - Expert (4-8 years of experience)**Job Type** · - Permanent**Hire Type** · - Full-Time**Work Regimen** · - Hybrid**Posting Date** · ...
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Client Relationship Manager - Andover, United States - Broadridge
Description
Description:
The Client Relationship Manager is responsible for managing client interactions with a demonstrated passion for building strong relationships.
The Client Relationship Manager will engage with internal and external parties to address all client needs in a professional and timely manner.
The ideal candidate for this role has a team player attitude and is self-motivated to delivering great results.This role requires a highly organized, dynamic, and responsive individual with strong customer focus and the desire to exceed clients' expectations.
Job Functions/Responsibilities:
Education/Qualifications: