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Indianapolis

    Operations Manager - Indianapolis, United States - HHM Hotels - Lakes Region

    HHM Hotels - Lakes Region
    HHM Hotels - Lakes Region Indianapolis, United States

    3 weeks ago

    Default job background
    Full time
    Description



    Overview


    Opportunity: Operations Manager

    Manage operations including but not limited to: complimentary breakfast service, housekeeping, and front office in accordance with established guest service and sustainability standards.

    Potential Career Path

    Assistant General Manager - General Manager

    Essential Job Functions

    • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
    • Ensure quality standards of complimentary food service stations are maintained.
    • Assist Front Desk Manager & Front Office Supervisor in creating Front Office Schedule.
    • Manage labor and food cost expenses to fit within budgets and/or updated forecasts.
    • Position will work shifts covering front desk and cleaning rooms as needed.
    • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
    • Work as Manager on Duty, when necessary.
    • Follow sustainability guidelines and practices related to HHM's EarthView program.
    • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
    • Perform other duties as requested by management.

    Position Requirements

    • High school diploma or equivalent.
    • 1 to 2 years of related experience.

    Work Environment and Context

    • Work schedule varies and may include working on holidays and weekends.
    • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

    What We Believe

    People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It



    About Us


    HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

    To see other opportunities at this location, click here.

    Source: Hospitality Online

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